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Microsoft Dynamics Implementation Partner

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
September 23, 2022
Contract Details
Category
Open Procedure
Reference
028755-2022
Value
£872,740
Location
North West England, United Kingdom
Published
April 13, 2026
Organization
Trafford Council
CPV Code
Project Timeline

Tender Published

October 12, 2022

Deadline for Questions

September 16, 2022

Submission Deadline

September 23, 2022

View Original
Budget
£872,740
Duration
Not specified
Location
North West England
Type
Open Procedure

Original Tender Description

The current CRM (Civica C360) is end of life and a decision has been made by the Council replace the current CRM with Microsoft Dynamics 365. The software licences for Microsoft Dynamics 365 have been procured via the recent Microsoft Licensing Partner procurement exercise which was concluded last month. There is a requirement to procure a technical implementation partner to provide support with the following: • Provide technical expertise with the migration of the current CRM services to the Dynamics 365 platform • To develop the skills of IT & Digtial resources in Trafford so we can become self-sufficient as a Council • To provide advice and guidance on future support models • To set up the Dynamics 365 environment • To advise on how to make use of the out of the box functionality to improve the processes in scope for migartion • To provide expertise in the implementation approach and phasing of the project
Green Procurement

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  • Company registration in EU required
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  • Financial stability documentation

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