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Tenders

Tenant Insights Programme

Open
Deadline
7 days left
July 24, 2026
Contract Details
Category
Open Procedure
Reference
063192-2026
Value
£80,000
Location
North East England, United Kingdom
Published
July 09, 2026
Organization
Bernicia Group
CPV Code
Project Timeline

Tender Published

July 06, 2026

Deadline for Questions

July 17, 2026

Submission Deadline

July 24, 2026

Contract Start Date

July 31, 2026

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View Original
Budget
£80,000
Duration
12 months
Location
North East England
Type
Open Procedure

Original Tender Description

Bernicia is seeking an experienced survey partner to collect protected characteristic information and additional support needs from tenants to improve the completeness and accuracy of customer records. The information gathered will help Bernicia develop a better understanding of its customers, support compliance with equality and regulatory requirements, and enable services to be designed and delivered in a way that meets the needs of all households. The successful supplier will be responsible for designing and delivering an accessible and inclusive survey that achieves high response rates and generates high-quality data. Bernicia is open to a range of delivery methods, including online, telephone, SMS, postal surveys or a blended approach, and encourages suppliers to recommend the most effective methodology. The data collected will be used to enhance our existing tenant records, enabling better service delivery, more informed decision making and compliance with our equality and regulatory responsibilities. We are looking for a supplier with a proven track record of delivering similar projects and achieving high-quality outcomes. We welcome proposals that demonstrate innovative approaches to improving response rates and collecting high-quality data, particularly from tenants who are traditionally less likely to participate.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

3 documents available with AI summaries

OCDS RecordDOC
063192-2026_ocds_record.json

No summary available for this document.

OCDS Release PackageDOC
063192-2026_ocds_release.json

No summary available for this document.

Official PDF VersionPDF
063192-2026_official.pdf

No summary available for this document.

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Quality Score

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