Legal Compliance100/100
The tender is an 'Open' type with a 'Competitive flexible procedure', which is generally compliant. However, the complete absence of tender documents, explicit mandatory exclusion grounds, and eligibility requirements is a significant legal compliance issue for a public procurement process.
•Absence of any tender documents (e.g., ITT, specifications, terms and conditions)
•Missing explicit mandatory exclusion grounds
Clarity40/100
The description of the business need and the technical capabilities required (ITSM modules, integrations) are relatively clear within the provided text. However, the overall clarity for potential bidders is severely compromised by the absence of full tender documents, which would detail the scope, exact requirements, and contractual terms.
•Lack of detailed specifications and scope due to missing tender documents
•Ambiguity regarding the full extent of requirements and contractual terms
Completeness83/100
Basic tender information (title, reference, organization, value, duration) is present. However, the tender is critically incomplete due to the total absence of tender documents, explicit mandatory exclusion grounds, eligibility requirements, and, most importantly, evaluation criteria.
•Absence of any tender documents
•Missing explicit mandatory exclusion grounds
Fairness60/100
The lack of transparent evaluation criteria makes it impossible for bidders to understand how their proposals will be judged, creating an unfair and opaque process. The terms 'industry-leading' and 'market-leading ITAM solution' could be perceived as potentially restrictive if not further defined or if specific examples are not provided as indicative.
•Lack of transparent evaluation criteria, hindering fair competition
•Potential for subjective assessment due to missing detailed documentation
Practicality40/100
The technical requirements for the ITSM platform, modules, and integrations are practical and reflect a genuine business need. The inclusion of training is also practical for successful implementation. However, it is highly impractical for bidders to prepare a comprehensive, compliant, and competitive bid without access to full tender documents, including detailed specifications and terms.
•Impractical for bidders to prepare a comprehensive bid without full tender documents
Data Consistency100/100
The provided extract is internally consistent; the description aligns with the extracted requirements. No inconsistencies were detected within the limited information provided.
Sustainability0/100
There is no mention of sustainability, social, or innovation criteria within the provided tender information. This indicates a missed opportunity to incorporate broader public value considerations into the procurement.
•Absence of sustainability considerations (environmental, social, governance)
•No focus on social or innovation criteria