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vFire Maintenance and Support

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
August 10, 2023
Contract Details
Category
Restricted Procedure
Reference
023421-2023
Value
£1,265,000
Location
Scotland, United Kingdom
Published
April 13, 2026
CPV Code
Project Timeline

Tender Published

August 10, 2023

Deadline for Questions

August 03, 2023

Submission Deadline

August 10, 2023

View Original
Budget
£1,265,000
Duration
Not specified
Location
Scotland
Type
Restricted Procedure

Original Tender Description

Alemba are the Global owner of the vFire IT Service Management (ITSM) toolset product and as such are the sole official provider for this product. Any said adaptions have been successfully implemented and supported by Alemba for their lifetime. Continuing to have support for the product and the adaptions implemented will ensure that IT Services will continue to run as effectively as possible. It will also mean that the provision of IT Services can be monitored and reviewed to ensure that HSC customer SLA targets are met via use of the vFire ITSM toolset.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

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