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Tenders

Procurement of a contact management system (SaaS)

Open
Deadline
12 days left
April 28, 2026
Contract Details
Category
Other
Reference
2026-044812
Value
Not disclosed
Location
Western Finland, Finland
Published
April 08, 2026
CPV Code
Project Timeline

Tender Published

March 27, 2026

Deadline for Questions

April 21, 2026

Submission Deadline

April 28, 2026

Budget
Not disclosed
Duration
Not specified
Location
Western Finland
Type
Other

Original Tender Description

Procurement of a contact management system (SaaS). The subject of the procurement is Pirkanmaan Jätehuolto Oy's (hereinafter "PJhoy") contact management system as a SaaS solution, as defined in the tender request and its appendices. OPTIONS The procurement includes the following options: - Mandatory option: Test environment - Optional option 1: Mass text messages - Optional option 2: Automated voice order reception. The options are described in more detail in the appendices to the tender request. Procurement unit.

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Basic Requirements

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Documents

21 documents available with AI summaries

espd_603576.pdfPDF
espd_603576.pdf -- 579.3 KB

No summary available for this document.

Hilma announcement_603576.pdfPDF
Hilma announcement_603576.pdf -- 329.9 KB

No summary available for this document.

Liite_01b_Käyttötapaukset_PJHOy.pdfPDF
Liite_01b_Käyttötapaukset_PJHOy.pdf -- 199.4 KB

No summary available for this document.

Liite_01_Hankinnan_kohteen_kuvaus_PJHOy.pdfPDF
Liite_01_Hankinnan_kohteen_kuvaus_PJHOy.pdf -- 1.1 MB

No summary available for this document.

Liite_02_Hintalomake_PJHOy.xlsxXLS
Liite_02_Hintalomake_PJHOy.xlsx -- 47.0 KB

No summary available for this document.

Liite_03_Palvelutasoehdot_PJHOy.pdfPDF
Liite_03_Palvelutasoehdot_PJHOy.pdf -- 162.0 KB

No summary available for this document.

Liite_04_Tietoturvavaatimukset_PJHOy.pdfPDF
Liite_04_Tietoturvavaatimukset_PJHOy.pdf -- 127.2 KB

No summary available for this document.

Liite_05.1_Lisenssitarve_PJHOy.xlsxXLS
Liite_05.1_Lisenssitarve_PJHOy.xlsx -- 25.4 KB

No summary available for this document.

Liite_05_Vaatimusmäärittely_PJHOy.xlsxXLS
Liite_05_Vaatimusmäärittely_PJHOy.xlsx -- 117.6 KB

No summary available for this document.

Liite_06_Tietojenkäsittelysopimus_PJHOy.pdfPDF
Liite_06_Tietojenkäsittelysopimus_PJHOy.pdf -- 32.5 KB

No summary available for this document.

Liite_07_Asiantuntijat_PJHOy.xlsxXLS
Liite_07_Asiantuntijat_PJHOy.xlsx -- 47.0 KB

No summary available for this document.

Liite_08_Alihankkijat.xlsxXLS
Liite_08_Alihankkijat.xlsx -- 24.6 KB

No summary available for this document.

Liite_09_Käyttöönottoprojekti_PJHOy.pdfPDF
Liite_09_Käyttöönottoprojekti_PJHOy.pdf -- 207.9 KB

No summary available for this document.

Liite_10_Eettinen_toimintaohje_PJHOy.pdfPDF
Liite_10_Eettinen_toimintaohje_PJHOy.pdf -- 188.2 KB

No summary available for this document.

Liite_11_Tietojen_palauttaminen_PJHOy.pdfPDF
Liite_11_Tietojen_palauttaminen_PJHOy.pdf -- 108.0 KB

No summary available for this document.

Liite 12 JIT2025 Palvelut verkon kautta.pdfPDF
Liite 12 JIT2025 Palvelut verkon kautta.pdf -- 1.0 MB

No summary available for this document.

Liite 13 JIT2025 Yleiset.pdfPDF
Liite 13 JIT2025 Yleiset.pdf -- 1.6 MB

No summary available for this document.

Liite 14 JIT2025 Konsultointi.pdfPDF
Liite 14 JIT2025 Konsultointi.pdf -- 419.3 KB

No summary available for this document.

Liite A PJhoy Kontaktienhallintajärj_sopimus.pdfPDF
Liite A PJhoy Kontaktienhallintajärj_sopimus.... -- 83.5 KB

No summary available for this document.

Liite_B_Referenssit_PJHOy.xlsxXLS
Liite_B_Referenssit_PJHOy.xlsx -- 29.3 KB

No summary available for this document.

TarjouspyyntoRaportti603576.pdfPDF
TarjouspyyntoRaportti603576.pdf -- 560.0 KB

No summary available for this document.

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