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Tenders

Managed Security Operation Centre

Open
Deadline
121 days left
July 26, 2026
Contract Details
Category
Open Procedure
Reference
010982-2026
Value
£1,850,000
Location
London, United Kingdom
Published
March 20, 2026
CPV Code
Project Timeline

Tender Published

February 06, 2026

Deadline for Questions

July 19, 2026

Submission Deadline

July 26, 2026

Contract Start Date

July 26, 2026

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Budget
£1,850,000
Duration
36 months
Location
London
Type
Open Procedure
58
Quality Score/100
Fair

Original Tender Description

FSCS is seeking to procure a new outsourced hybrid outsourced Security Operations Centre, providing UK-based 24/7 Managed Detection and Response (MDR), Digital Forensics and Incident Response (DFIR) and Cyber Threat Intelligence (CTI) capabilities. The supplier will need to integrate with our existing SIEM and EDR/XDR capabilities as well as our IT ticketing system. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Information-technology-services./XME9E9VGYY To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/XME9E9VGYY

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Requirements & Qualifications

15 requirements across 3 categories

Submission (4)
Compliance (3)
Technical (8)
SUBMISSION REQUIREMENTS4
--Respond to the opportunity via the Delta eSourcing portal.
--Submit the bid by the deadline: 2026-07-27T00:00:00+01:00.
--Visit the Delta eSourcing portal for more information about this opportunity.
ELIGIBILITY REQUIREMENTS3
--Supplier must be able to provide UK-based services.
--Supplier must be able to provide 24/7 services.
--Supplier must access qualification details via the Delta eSourcing portal.
TECHNICAL CAPABILITY REQUIREMENTS8
--Provide an outsourced hybrid Security Operations Centre (SOC).
--Provide 24/7 Managed Detection and Response (MDR) capabilities.
--Provide Digital Forensics and Incident Response (DFIR) capabilities.

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Documents

5 documents available with AI summaries

Lot L-1012238282HTM
L-1012238282.html

This document is a general informational page from the Delta eSourcing portal, detailing its features, solutions for buyers and suppliers, and general benefits of using their procurement platform.

OCDS RecordDOC
010982-2026_ocds_record.json

This OCDS record details the Financial Services Compensation Scheme's tender for a UK-based 24/7 outsourced hybrid Security Operations Centre providing Managed Detection and Response, Digital Forensics and Incident Response, and Cyber Threat Intelligence, requiring integration with existing SIEM, EDR/XDR, and IT ticketing systems.

OCDS Release PackageDOC
010982-2026_ocds_release.json

This OCDS Release Package provides structured data detailing the Financial Services Compensation Scheme's tender for a new outsourced hybrid Security Operations Centre, including buyer information and tender specifics.

Official PDF VersionPDF
010982-2026_official.pdf

The Financial Services Compensation Scheme (FSCS) is seeking a UK-based 24/7 outsourced hybrid Security Operations Centre (SOC) provider for Managed Detection and Response (MDR), Digital Forensics and Incident Response (DFIR), and Cyber Threat Intelligence (CTI), requiring integration with existing systems, with qualification details available via the Delta eSourcing portal.

Tender NoticeHTM
010982-2026.html

The Financial Services Compensation Scheme (FSCS) is seeking a UK-based 24/7 outsourced hybrid Security Operations Centre (SOC) for Managed Detection and Response (MDR), Digital Forensics and Incident Response (DFIR), and Cyber Threat Intelligence (CTI), with an estimated value of £1.85M, requiring integration with existing SIEM/EDR/XDR and IT ticketing systems.

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58
Fair

Tender Quality Score

This tender provides clear service requirements and good practical accessibility but suffers from significant deficiencies in transparency and data consistency, primarily due to missing evaluation criteria and contradictory information.

Score Breakdown

Legal Compliance65/100

The tender uses a recognized procedure type ('Competitive flexible procedure') and includes mandatory exclusion grounds. CPV codes are appropriate, and deadlines are reasonable. However, the 'Liable Person' is missing, and there's a direct contradiction with 'Value Classified: Yes' despite the estimated value being disclosed, which impacts transparency and disclosure compliance.

Contradictory 'Value Classified' status
Missing 'Liable Person'
Clarity55/100

The service description and AI-extracted technical requirements are clear and unambiguous. However, the critical absence of specified evaluation criteria significantly hinders bidders' understanding of how their proposals will be assessed, which is a major clarity flaw.

No evaluation criteria specified
Completeness60/100

Most basic information, including title, reference, organization, deadlines, value, and duration, is provided. Documents are also attached. However, the tender is incomplete due to the absence of evaluation criteria and the 'Liable Person' details.

Missing evaluation criteria
Missing 'Liable Person'
Fairness50/100

Electronic submission and full document access are enabled, and the submission deadline is reasonable. However, the lack of transparent evaluation criteria is a major fairness concern, as it undermines objectivity. The contradictory 'Value Classified' status also detracts from overall transparency.

No evaluation criteria specified
Contradictory 'Value Classified' status
Practicality90/100

The tender scores highly on practicality, with clear links for electronic submission and document access via the Delta eSourcing portal. The contract start date, duration, and estimated value are all clearly specified, making it easy for potential bidders to engage.

Data Consistency30/100

This category shows significant weaknesses. There is a direct contradiction between 'Value Classified: Yes' and the disclosed estimated value. Furthermore, the submission deadline and contract start date are identical, which is illogical and indicates a data entry error. Missing 'Liable Person' and procedure codes also contribute to inconsistency.

Contradiction: 'Value Classified: Yes' vs. disclosed value
Inconsistent dates: Submission Deadline equals Contract Start Date
Sustainability20/100

The tender does not explicitly mention or integrate any green procurement, social aspects, or innovation criteria. There is no indication of EU funding, which often drives higher sustainability standards.

No explicit green procurement criteria
No explicit social criteria

Strengths

Clear and detailed service description and technical requirements
Electronic submission and document access via a dedicated portal
Reasonable submission deadline (over 5 months)
Estimated value, contract duration, and start date are specified
Appropriate CPV classification

Concerns

Critical absence of evaluation criteria
Significant data inconsistencies (e.g., 'Value Classified: Yes' vs. disclosed value, submission deadline equals contract start date)
Missing 'Liable Person' and procedure codes
No explicit integration of sustainability, social, or innovation criteria
The 'Competitive flexible procedure' is stated without a specific code, which could be clearer

Recommendations

1. Immediately publish clear and objective evaluation criteria to ensure fairness and transparency.
2. Rectify all data inconsistencies, especially regarding value classification and contract dates.
3. Provide complete administrative details, including the liable person and specific procedure codes.

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