Tenders

Provision of Cleaning Services to The University of South Wales Group

Open
Deadline
150 days left
July 31, 2026
Contract Details
Category
Other
Reference
002144-2026
Value
£28,523,113
Location
West Wales and The Valleys, United Kingdom
Published
February 24, 2026
CPV Code
Project Timeline

Tender Published

January 12, 2026

Deadline for Questions

July 24, 2026

Submission Deadline

July 31, 2026

Contract Start Date

July 31, 2026

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Budget
£28,523,113
Duration
60 months
Location
West Wales and The Valleys
Type
Other
68
Quality Score/100
Good

Original Tender Description

The University of South Wales Group is seeking to appoint a single contractor to manage its provision of Cleaning Services across the group. The Group includes: The University of South Wales, USW Student Union, Royal Welsh College of Music & Drama, The College Merthyr Tydfil. The successful contractor will deliver comprehensive daily cleaning, deep cleans and accommodation cleaning across the University of South Wales Group. The start date for this service will be 1st August 2026. USW operates different cleaning specifications for different areas of its campuses. Areas which are student facing fall under an output specification whereby a set standard is to be maintained. Areas which are not student facing fall under an input cleaning specification whereby cleaning will be completed to the required standard once every two weeks.
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Requirements & Qualifications

23 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (4)
Technical (16)
Financial (1)
SUBMISSION REQUIREMENTS1
--Submit bid by 2026-07-31 23:00:00.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided information.
ELIGIBILITY REQUIREMENTS4
--Be a single contractor.
--Be capable of managing cleaning services across the entire University of South Wales Group (University of South Wales, USW Student Union, Royal Welsh College of Music & Drama, The College Merthyr Tydfil).
--Be able to commence services by 1st August 2026.
TECHNICAL CAPABILITY REQUIREMENTS16
--Demonstrate capability to deliver general cleaning duties.
--Demonstrate capability to deliver washroom cleaning.
--Demonstrate capability to deliver high-touch surface sanitisation.
FINANCIAL REQUIREMENTS1
--Be able to deliver services for an estimated contract value of 28,523,113.0 EUR over 60 months.

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Documents

1 documents available with AI summaries

Official PDF VersionPDF
002144-2026_official.pdf

The University of South Wales Group is seeking a single contractor for comprehensive cleaning services across its campuses, including daily, deep, and accommodation cleaning, with an estimated value of £23.7M over a potential 10-year term starting August 2026.

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68
Good

Tender Quality Score

This tender for cleaning services is fundamentally incomplete due to the complete absence of tender documents and evaluation criteria, making it impossible for potential bidders to prepare a compliant submission. While the scope is clearly described, the lack of essential documentation severely compromises the quality and fairness of the procurement process.

Score Breakdown

Legal Compliance100/100

The tender is legally non-compliant as no tender documents or evaluation criteria are provided, which are fundamental requirements for a fair and transparent procurement process. The absence of specific mandatory exclusion grounds in the provided information is also a minor concern.

No tender documents attached or available.
Missing evaluation criteria.
Clarity40/100

The description of services and cleaning specifications (output vs. input) is clear. However, the overall clarity of the tender is severely undermined by the complete absence of any actual tender documents, terms, or conditions.

Overall clarity is compromised by the lack of tender documents.
Completeness83/100

The tender is critically incomplete. The complete absence of tender documents, including detailed specifications, terms and conditions, and evaluation criteria, means that essential information required for bidding is missing.

No tender documents attached or available.
Missing evaluation criteria.
Fairness60/100

The fairness of the process is severely compromised by the lack of tender documents and evaluation criteria. The requirement for a single contractor to manage a very broad and diverse scope of services across multiple entities (including pest control, window cleaning, vehicles) for a significant value might unduly restrict competition to a limited number of very large, integrated service providers, potentially indicating tailoring.

Lack of tender documents and evaluation criteria prevents fair assessment.
Requirement for a single contractor for a broad and diverse scope across multiple entities may unduly restrict competition and potentially favor specific large, integrated service providers.
Practicality40/100

From a bidder's perspective, the tender is impractical as there are no documents to review or criteria to address. The broad scope requires a highly capable contractor, but without documentation, preparation is impossible.

Impractical for bidders due to the complete absence of tender documents.
Data Consistency100/100

The provided data within the basic information and extracted requirements is internally consistent.

Sustainability25/100

While 'Innovation Focus' is mentioned, the automated checks indicate a lack of explicit green procurement or social criteria. Without detailed tender documents, it's impossible to assess how sustainability will be integrated or evaluated.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear description of the required cleaning services and scope.
Explicit mention of 'Innovation Focus' as a characteristic.
Estimated value and contract duration are clearly disclosed.
Differentiation between output and input cleaning specifications for various areas.

Concerns

Critical absence of all tender documents, making the tender unbiddable.
Missing evaluation criteria, preventing bidders from understanding assessment methods.
Requirement for a single contractor for a very broad and diverse scope (including pest control, window cleaning, vehicles) across multiple entities may unduly restrict competition and potentially favor specific large, integrated service providers.
Lack of explicit green procurement and social criteria, despite the 'Innovation Focus'.

Recommendations

1. Immediately publish all necessary tender documents, including detailed specifications, terms and conditions, and comprehensive evaluation criteria.
2. Re-evaluate the requirement for a single contractor for such a broad scope; consider lotting services to encourage wider participation and competition.
3. Integrate clear and measurable sustainability and social responsibility criteria into the tender documentation.

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