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Tenders

Enterprise Service Management (ESM) Platform

Open
Deadline
68 days left
August 12, 2026
Contract Details
Category
Other
Reference
591811
Value
Not disclosed
Location
Noord-Brabant, Netherlands
Published
May 28, 2026
CPV Code
Project Timeline

Tender Published

May 31, 2026

Deadline for Questions

August 05, 2026

Submission Deadline

August 12, 2026

View Original
Budget
Not disclosed
Duration
Not specified
Location
Noord-Brabant
Type
Other

Original Tender Description

Universities and research institutions increasingly operate like complex enterprises, with many service layers across IT, HR, research support, facilities, and teaching administration and TU/e is no exception. To address the challenges that result from this increased complexity we want to introduce Enterprise Service Management in our architecture. Based on our current understanding, three main capabilities of ESM centre around service request management, service delivery orchestration, and supp
EU Funded

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Basic Requirements

  • EU funding compliance required

Documents

15 documents available with AI summaries

TN591811 - EF16 Aankondiging van een opdracht - algemene richtlijn, standaardreg...DOC
TN591811 - EF16 Aankondiging van een opdracht... -- 204.5 KB

No summary available for this document.

Annex 1 - ESM AgreementDOC
Annex 1 - ESM Agreement -- 462.6 KB

No summary available for this document.

Annex 2 - ESM Data Processing AgreementDOC
Annex 2 - ESM Data Processing Agreement -- 276.0 KB

No summary available for this document.

Annex 3 - ESM Price formDOC
Annex 3 - ESM Price form -- 43.0 KB

No summary available for this document.

Annex 4 - ESM GlossaryDOC
Annex 4 - ESM Glossary -- 138.3 KB

No summary available for this document.

Annex 5 - ESM Foundational and Functional RequirementsDOC
Annex 5 - ESM Foundational and Functional Req... -- 62.9 KB

No summary available for this document.

Annex 6 - ESM Functional DesirablesDOC
Annex 6 - ESM Functional Desirables -- 40.8 KB

No summary available for this document.

Annex 7 - ESM Use CasesDOC
Annex 7 - ESM Use Cases -- 199.7 KB

No summary available for this document.

Annex 8 Assessment framework for the award criterion digital sovereigntyDOC
Annex 8 Assessment framework for the award cr... -- 119.4 KB

No summary available for this document.

Annex Tenderform Agreement on Tendering DocumentsDOC
Annex Tenderform Agreement on Tendering Docum... -- 37.5 KB

No summary available for this document.

Annex Tenderform Reference formDOC
Annex Tenderform Reference form -- 63.8 KB

No summary available for this document.

Checklist tenderDOC
Checklist tender -- 40.0 KB

No summary available for this document.

espd-requestDOC
espd-request -- 71.2 KB

No summary available for this document.

PCM2026-10070 Request for ESM PlatformDOC
PCM2026-10070 Request for ESM Platform -- 994.7 KB

No summary available for this document.

uea_591811_20260522104939DOC
uea_591811_20260522104939 -- 492.4 KB

No summary available for this document.

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