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Prisoner Payphone Service

Closed

Submission Deadline Has Passed

This tender's submission deadline has passed and is no longer accepting applications. The information below is kept for reference purposes.

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Deadline
Expired
Contract Details
Category
Restricted Procedure
Reference
024585-2022
Value
£116,900,000
Location
United Kingdom
Published
April 12, 2026
Organization
CPV Code
Project Timeline

Tender Published

September 02, 2022

Contract Start Date

August 31, 2022

Budget
£116,900,000
Duration
57 months
Location
United Kingdom
Type
Restricted Procedure

Original Tender Description

This is a concession contract between the Secretary of State for Justice (MoJ) and British Telecommunications plc (BT), dated 30 August 2022, for the provision of telephone services to prisoners in prisons operated by MoJ through its executive agency, HM Prison and Probation Service (the Extension). The Extension updates, on similar terms, an existing contract procured under the Public Contracts Regulations 1993 (the Contract). The Extension will expire on 31 May 2026, with a further optional 12-month period during which BT will provide exit assistance. This is the minimum required duration to facilitate MOJ going to market for the procurement of, and smooth transition to, a next generation service solution. Under the Extension BT will provide substantially the same services on substantially the same terms as the Contract with additional investment from BT to provide necessary service improvements as described in section II.2.4.

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  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

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