Estonia10 days leftOpen

Virosoft Software Development and Maintenance Services

Tender Overview

LOCATION

Estonia, Estonia

VALUE

€150,000

DEADLINE

February 12, 2026 at 12:00

CATEGORY

Services

CPV CODE

72200000-7

REFERENCE

304856

Project Timeline

Contact Information

View Original

Original Tender Description

Riigihanke esemeks on SA Tallinna Lastehaiglale tarkvara Virosoft arendus- ja hooldusteenuse osutamine vastavalt lisades esitatud ja Lepingus kajastatud tingimustele.
⚠️

MANDATORY EXCLUSION GROUNDS

  • Comply with EU sanctions against Russia, including for subcontractors and suppliers.
  • Meet the exclusion grounds established by the contracting authority, as detailed in document 304856_hankepass_taiendavate_selgitustega.pdf.

ELIGIBILITY REQUIREMENTS

  • Meet the qualification conditions established by the contracting authority, as detailed in document 304856_hankepass_taiendavate_selgitustega.pdf.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Provide maintenance and development services for Virosoft information system modules (Personnel, Payroll, Timesheet, Training, Self-service).
  • Confirm compliance with detailed technical requirements and response times as specified in LISA 1 Tehniline kirjeldus ja vastavuse tabel.docx.
  • Possess the capability and knowledge to work with closed-source Virosoft software.
💰

FINANCIAL REQUIREMENTS

  • Submit a bid based solely on cost, as it is the only evaluation criterion.
  • Ensure the bid price is competitive, as the lowest price will receive maximum points.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by 2026-02-12 12:00:00.
  • Electronically complete the European Single Procurement Document (ESPD).
  • For joint bids, submit a power of attorney (using the form LISA 6 Ühispakkujate volikiri ja solidaarne vastutus.odt).
  • Mark business secrets in the bid with justification.
  • Follow the bid submission requirements and instructions provided in the document "Juhend pakkujale.doc".
  • Submit a compliance table for technical requirements (LISA 1 Tehniline kirjeldus ja vastavuse tabel.docx).
  • Submit the completed cost form (LISA 2 Maksumuse vorm.odt).

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PDF
Vastavustingimused
Hanke Tingimused304856_vastavustingimused.pdf10.1 KB
Summary:
Bidders must confirm compliance with EU sanctions against Russia (regarding subcontractors and suppliers), provide a power of attorney if submitting a joint bid, and declare any business secrets in their offer with justification.
PDF
Hindamiskriteeriumid ja hinnatavad näitajad
Hindamiskriteeriumid304856_hindamiskriteeriumid.pdf2.8 KB
Summary:
The tender for Virosoft software development and maintenance services evaluates bids solely based on cost, where the lowest price receives maximum points.
PDF
Hankepass täiendatavate selgitustega
Kvalifikatsiooninõuded304856_hankepass_taiendavate_selgitusteg...65.2 KB
Summary:
This document explains the contracting authority's established qualification and exclusion criteria for the Virosoft software development and maintenance tender, which economic operators must electronically complete in the European Single Procurement Document (ESPD).
DOC
Juhend pakkujale
Hanke TingimusedJuhend pakkujale.doc62.5 KB
Summary:
This document provides bidders with instructions for participating in the procurement, submission requirements, and essential information for preparing a tender.
DOC
LISA 1 Tehniline kirjeldus ja vastavuse tabel
Tehnilised SpetsifikatsioonidLISA 1 Tehniline kirjeldus ja vastavuse ...35.8 KB
Summary:
SA Tallinna Lastehaigla is seeking a provider for maintenance and development services for its Virosoft information system modules (Personnel, Payroll, Timesheet, Training, Self-service), requiring confirmation of compliance with detailed technical requirements and response times.

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63
Good

Tender Quality Score

This tender is well-documented in terms of basic information but presents significant flaws regarding competitive fairness and data consistency, particularly concerning the closed-source software and contradictory evaluation criteria.

Score Breakdown

Legal Compliance70/100

The procedure type, CPV codes, and basic disclosures are compliant, and deadlines are reasonable. However, the explicit statement about closed-source software leading to a 'single tenderer' in an open procedure, while potentially justifiable under specific legal exceptions, raises questions about adherence to competitive principles. The contradiction in evaluation criteria is a minor legal compliance issue.

Potential for limiting competition due to 'single tenderer' justification in an open procedure.
Contradiction in evaluation criteria.
Clarity60/100

While individual documents appear clear, the overall tender suffers from significant ambiguity. The most prominent issue is the direct contradiction between 'Evaluation Criteria: relative_weighting' and the explicit statement that evaluation is 'solely based on cost.' Furthermore, the 'single tenderer' justification in an open procedure creates confusion about the expected competitive environment.

Direct contradiction in evaluation criteria.
Ambiguity regarding competitive nature due to 'single tenderer' statement in an open procedure.
Completeness85/100

The tender provides all essential basic information, including title, reference, organization, estimated value, and duration. Key documents outlining requirements, evaluation criteria, and submission instructions are listed and appear to be comprehensive.

Fairness30/100

This category presents the most significant concern. The explicit statement that the procurement is for 'closed-source Virosoft software' and 'can be concluded with a single tenderer' for technical and intellectual property reasons, combined with the technical requirement to 'Possess the capability and knowledge to work with closed-source Virosoft software,' strongly indicates that the tender is tailored to a specific company, severely limiting competition and undermining fairness.

Requirements are highly tailored to a specific company/provider, severely limiting competition.
Practicality80/100

The tender supports electronic submission and e-procurement, which enhances practicality for bidders. The duration of the contract is clearly specified. While a specific contract start date is not explicitly mentioned, this is a minor detail.

Contract start date not explicitly stated.
Data Consistency50/100

The primary issue is a direct and critical inconsistency regarding the evaluation criteria: the tender characteristics state 'relative_weighting,' while the detailed evaluation criteria document and AI-extracted requirements explicitly state 'solely based on cost.' This fundamental contradiction makes it difficult for bidders to understand how their proposals will be assessed.

Direct contradiction in evaluation criteria (relative weighting vs. solely cost).
Sustainability30/100

The tender does not include any explicit requirements or considerations related to green procurement, social aspects, or innovation. It is also not EU-funded, which often correlates with higher sustainability standards.

Lack of green, social, or innovation criteria.

Strengths

Clear basic information (title, organization, value, duration).
Electronic submission and e-procurement enabled.
Reasonable submission deadline (16 days).
Detailed technical requirements (LISA 1) and instructions for bidders (Juhend pakkujale) are provided.

Concerns

Requirements appear tailored for a specific company (closed-source Virosoft software, 'single tenderer' justification in an open procedure).
Direct contradiction in evaluation criteria (relative weighting vs. solely cost).
Ambiguity regarding the competitive nature of the 'Open Procedure' given the 'single tenderer' statement.
Lack of sustainability (green, social, innovation) criteria.

Recommendations

1. Clarify and resolve the contradiction in the evaluation criteria immediately to ensure transparency and legal compliance.
2. Re-evaluate the procurement procedure type. If a single provider is genuinely the only option due to technical/IP reasons, consider a negotiated procedure without prior publication or a restricted procedure with justification, rather than an open procedure, to align the procedure with the stated intent.
3. Integrate sustainability criteria (e.g., energy efficiency, social responsibility, innovation) where relevant to promote broader public value.

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B
Tender Quality Score
63/ 100 · Good

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