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Tarjouskilpailut

Arvutitöökohtade haldusteenus

Suljettu

Jättömääräaika on umpeutunut

Tämän tarjouskilpailun jättömääräaika on umpeutunut, eikä se enää ota vastaan hakemuksia. Alla olevat tiedot säilytetään viitteellisinä.

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Määräaika
Päättynyt
4. maaliskuuta 2026
Sopimuksen tiedot
Kategoria
Palvelut
Viite
305747
Arvo
€215,999
Sijainti
Estonia, Viro
Julkaistu
17. helmikuuta 2026
Organisaatio
CPV-koodi
Projektin aikataulu

Tarjouskilpailu julkaistu

17. helmikuuta 2026

Kysymysten jättämisen määräaika

25. helmikuuta 2026

Tarjousten jättämisen määräaika

4. maaliskuuta 2026

Tarjousten avaaminen

4. maaliskuuta 2026

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Budjetti
€215,999
Kesto
37 kuukautta
Sijainti
Estonia
Tyyppi
Palvelut
Markkinoiden vertailu
Keskim. voittajahinta
€187,707
Keskim. tarjoukset
2.0
Kilpailu
Matala
PK-yritys voittajat
89%
1,029 analysoitua tarjouskilpailua

Alkuperäinen tarjouskilpailun kuvaus

Hanke eesmärk on tagada AS Hoolekandeteenused arvutite, sülearvutite ja nende lisaseadmete töökindlus ning kasutajate igapäevane IT-tugi.
Sähköinen jättö

Suorita riskianalyysi

Tunnista mahdolliset riskit, epäjohdonmukaisuudet ja varoitusmerkit kaikista tarjousasiakirjoista. Saat yksityiskohtaisen riskiraportin, jossa on vakavuustasot ja lievennyssuositukset.

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Voittostrategia

Tekoälypohjainen analyysi tämän tarjouskilpailun vaatimuksista, mahdollisuuksista ja haasteista. Saat strategisia näkemyksiä voittomahdollisuuksiesi maksimoimiseksi.

65%
Arvioitu voittomahdollisuusKohtalainen sopivuus

This tender seeks a reliable IT workstation management service for AS Hoolekandeteenused. A winning strategy will focus on demonstrating technical competence, cost-effectiveness, and a proactive approach to service delivery, leveraging the detailed technical specifications and IT standards provided.

Keskeiset voittoviestit

Reliable and Proactive IT Support: We will ensure seamless operation of your IT infrastructure through proactive maintenance and responsive user support, minimizing downtime and maximizing productivity.

Cost-Effective & Compliant Service: Our solution is designed to meet all technical and standardization requirements efficiently, delivering value for money throughout the contract duration.

Experienced Partnership: Leverage our proven expertise in managing similar IT environments to guarantee a smooth transition and continuous high-quality service delivery.

Keskeiset mahdollisuudet
Detailed IT Standards (Lisa 2 IT Standardid) provide a clear roadmap for technical compliance.
Detailed Technical Specifications (Lisa 1 Tehniline kirjeldus) allow for precise solution design.
The absence of explicit Green/Social/Innovative aspects allows focus on core service excellence and cost.
The ESPD explanatory guide (Hankepass täiendatavate selgitustega) clarifies administrative requirements.
Keskeiset haasteet
Lack of specified evaluation criteria makes it difficult to optimize bid scoring.

Assume a balanced approach prioritizing technical merit, price, and demonstrated capability. Focus on exceeding minimum requirements in all areas and clearly articulating value.

High competition is likely given the nature of the service and the absence of specific differentiators sought by the buyer.

Emphasize operational efficiency, robust service level agreements (SLAs), and a clear understanding of the client's operational context (care services).

The ESPD XML format is not AI-analyzable, requiring manual review and careful completion.

Allocate sufficient time for thorough review and accurate completion of the ESPD, potentially using legal/administrative support to ensure compliance.

Ihanteellinen tarjoajaprofiili
A mid-sized IT service provider with a proven track record in managing desktop and laptop environments for public sector or similar organizations. They should possess strong technical expertise in hardware/software maintenance, IT support, and proficiency with IT management tools, coupled with efficient operational processes and a competitive pricing structure.
Keskeiset vaatimukset
Ensuring reliability and functionality of computers, laptops, and peripherals.
Providing daily IT support to users.
Adherence to AS Hoolekandeteenused's IT hardware and software standards (Lisa 2 IT Standardid).
Implementation of hardware and software maintenance, installation, and IT support as per technical specifications (Lisa 1 Tehniline kirjeldus).
Use of IT management tools.
Keskeiset erottuvuustekijät
Demonstrated understanding of the specific needs of a care service organization (AS Hoolekandeteenused) and how IT reliability directly impacts their mission.
A proactive service model that goes beyond reactive support, including predictive maintenance and user training recommendations.
Highly efficient operational processes that translate into competitive pricing without compromising service quality.
Sosiaalisen arvon mahdollisuudet
While not explicitly required, consider offering a commitment to local employment or training opportunities for individuals facing barriers to employment within the IT support function, framing it as a value-add that aligns with the client's mission of care.
Tarjouksen painopisteet
Technical Compliance and Service Delivery

Thoroughly map all requirements from Lisa 1 and Lisa 2 to proposed solutions. Detail processes for maintenance, installation, and support, emphasizing reliability and user satisfaction. Highlight experience with similar hardware/software.

Price

Develop a cost-effective pricing model that reflects efficient operations. Clearly articulate the value proposition and total cost of ownership. Benchmark against market rates for similar services.

Capability and Experience

Provide strong evidence of past performance in managing IT workstations, particularly for public sector or similar organizations. Include case studies and testimonials if possible.

Suositukset6
Master IT Standards and Technical Specifications
KriittinenKorkea vaiva

Meticulously analyze and address every point in 'Lisa 2 IT Standardid' and 'Lisa 1 Tehniline kirjeldus'. Ensure proposed solutions directly map to these requirements, demonstrating full comprehension and compliance.

Ensures the bid meets fundamental requirements, avoiding disqualification and forming the technical backbone of the proposal.
Assume Balanced Evaluation and Focus on Core Strengths
KriittinenKeskitason vaiva

Since evaluation criteria are not specified, assume a balanced approach. Focus on demonstrating superior technical capability, a competitive price, and strong operational efficiency. Clearly articulate how your service will ensure reliability and user satisfaction.

Maximizes scoring potential across likely evaluation factors and positions the bid as a strong overall value proposition.
Highlight Understanding of Client's Mission
KorkeaKeskitason vaiva

Tailor the bid to reflect an understanding of AS Hoolekandeteenused's role in providing care services. Emphasize how reliable IT support directly contributes to their ability to deliver these services effectively and efficiently.

Creates a stronger connection with the client and demonstrates a partnership approach rather than just a transactional service provider.
Develop a Robust Service Delivery Model
KorkeaKorkea vaiva

Outline a clear, proactive service delivery model that includes detailed processes for incident management, problem management, change management, and proactive monitoring. Define clear SLAs and escalation procedures.

Builds confidence in the bidder's ability to deliver consistent, high-quality service and manage the IT environment effectively.
Thorough ESPD Completion
KeskitasoKeskitason vaiva

Allocate significant time and resources to accurately complete the European Single Procurement Document (ESPD), referencing the explanatory guide. Ensure all sections are filled correctly and consistently.

Prevents administrative errors that could lead to disqualification and ensures a smooth procurement process.
Propose Value-Added Social Commitment
MatalaMatala vaiva

Although not required, consider including a voluntary commitment to local employment or skills development within the IT support team. Frame this as a way to contribute to the community, aligning with the client's broader mission.

May provide a subtle competitive edge if other bidders do not offer similar commitments, and demonstrates corporate social responsibility.
Kilpailuasema
Position as the most reliable and efficient provider, focusing on operational excellence and a deep understanding of the client's specific needs as a care service provider. Emphasize proactive service and cost-effectiveness over complex innovations or extensive social programs, as these are not prioritized in the tender.

Kilpailijat

Päivitä nähdäksesi, mitkä yritykset todennäköisesti tekevät tarjouksen tästä hankinnasta, perustuen historialliseen hankintadataan.

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Vaatimukset ja pätevyydet

Tekoäly poimii ja järjestää kaikki vaatimukset tarjousasiakirjoista – pakolliset pätevyydet, tekniset eritelmät, taloudelliset ehdot ja toimitussäännöt – selkeästi luokiteltuna, jotta tiedät tarkalleen, mitä tarjouksen tekeminen vaatii.

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Perusvaatimukset

  • Company registration in EU required
  • Proven track record in similar projects
  • Financial stability documentation

Asiakirjat

10 asiakirjaa saatavilla AI-yhteenvedoilla

VastavustingimusedPDF
305747_vastavustingimused.pdf -- 7.1 KB

This document outlines tender compliance conditions, including restrictions on subcontractors and suppliers due to EU sanctions, requirements for joint bidders' power of attorney, and guidelines for declaring business secrets.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
305747_hindamiskriteeriumid.pdf -- 3.2 KB

This document outlines the evaluation criteria and methodology for proposals, focusing 100% on the total cost of the offer, including the monthly service fee and hourly rate for additional work over a 36-month period.

Hankepass täiendatavate selgitustegaPDF
305747_hankepass_taiendavate_selgitustega.pdf -- 72.1 KB

This document serves as an explanatory guide to the conditions and completion format of the European Single Procurement Document (ESPD) for AS HOOLEKANDETEENUSED's computer workstation management service tender, clarifying it is for informational purposes only and not for direct submission.

Andmetöötluslepingu vormDOC
Andmetöötluslepingu vorm.docx -- 48.2 KB

This document is a data processing agreement template outlining the terms for personal data processing in accordance with GDPR between the service provider and AS Hoolekandeteenused.

Arvutitöökoha haldusteenuse lepingu mudelDOC
Arvutitöökoha haldusteenuse lepingu mudel .do... -- 47.9 KB

This document is a draft contract for computer workstation management services, outlining the legal relationship and obligations between the Client and the Service Provider.

Lisa 1 Tehniline kirjeldusDOC
Lisa 1 - Tehniline kirjeldus (2).docx -- 70.9 KB

This document outlines the technical requirements for AS Hoolekandeteenused's computer workstation administration service, covering hardware and software maintenance, installation, IT support, and the use of management tools.

Lisa 2 IT StandardidPDF
Lisa 2_IT_Standardid .pdf -- 435.4 KB

This document outlines AS Hoolekandeteenused's IT hardware and software standards, ensuring a unified and efficient IT infrastructure, covering requirements for desktops, laptops, monitors, printers, and software.

Lisa 3 Arvutitöökohtade asukohadXLS
Lisa 3- Arvutitöökohtade asukohad.xlsx -- 21.5 KB

This document lists the locations of AS HOOLEKANDETEENUSED computer workstations and the number of laptops and desktop computers at each, enabling bidders to assess the scope of the management service.

Pakkumuse esitamise ettepanekDOC
Pakkumuse esitamise ettepanek.docx -- 34.7 KB

Tender document 'Pakkumuse esitamise ettepanek' in .DOCX format (35,556 bytes).

Ühispakkujate volikiriDOC
Yhispakkujate volikiri.docx -- 44.9 KB

This document is a power of attorney for joint bidders, authorizing a designated person to represent them in the procurement procedure and contract execution.

Asiakirjojen esikatselu

Rekisteröidy nähdäksesi asiakirjojen yhteenvedot ja analyysin

Laatupisteet

Kattava laatuanalyysi tästä tarjouksesta, joka pisteyttää lainmukaisuuden, selkeyden, täydellisyyden, oikeudenmukaisuuden, käytännöllisyyden, tietojen johdonmukaisuuden ja kestävyyden 0–100 asteikolla yksityiskohtaisella erittelyllä ja suosituksilla.

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