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Supported Living for Adults with Learning Disability and/or Physical Disabilities - North Walsham, Norfolk

Tender Overview

ORGANIZATION

Norfolk County Council

LOCATION

East Anglia, United Kingdom

VALUE

£11,520,000

DEADLINE

March 02, 2026 at 11:00

CATEGORY

Other

CPV CODE

85312000

REFERENCE

008190-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Norfolk County Council wishes to award a contract to a provider to deliver support and enablement to lower needs people with learning difficulties and people with physical disabilities at a scheme in North Walsham, Norfolk. This scheme will be developed during the course of 2026 and is due to open in early 2027. It will accommodate and provide support for 9 adults across three bungalows, six apartments and a staff hub on the same site.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided information. Bidders should refer to the full tender documents for standard public procurement exclusion criteria.

ELIGIBILITY REQUIREMENTS

  • No specific eligibility requirements (e.g., legal form, registrations, specific certifications) are detailed in the provided information. Bidders must be a legitimate provider capable of delivering the specified services.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to deliver support and enablement services for adults with learning difficulties and physical disabilities.
  • Capacity to provide services for 9 adults within a supported living scheme.
  • Operational capability to deliver services at a new scheme in North Walsham, Norfolk.
  • Readiness to commence service delivery by early 2027.
  • Understanding of the service delivery model for a scheme comprising three bungalows, six apartments, and a staff hub.
💰

FINANCIAL REQUIREMENTS

  • No specific financial thresholds (e.g., minimum annual turnover, specific insurance levels) are detailed in the provided information. Bidders must be financially capable of delivering a contract with an estimated value of 11,520,000 EUR over 60 months.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by the deadline: 2026-03-02T11:00:00+00:00.
  • No specific submission platform, required documents, or format details are provided in the available information. Bidders must consult the full tender documents for submission instructions.

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HTM
Attachment A-11199
OtherA-11199.html
Summary:
This document is an error page ("Page not found") from the Find a Tender website and contains no relevant tender information or requirements.
HTM
Attachment A-11200
OtherA-11200.html
Summary:
This document is a 'Page not found' error from the Find a Tender website and contains no relevant tender information.
HTM
Attachment A-11201
OtherA-11201.html
Summary:
This document is a 'Page not found' error from the Find a Tender website, indicating that the intended Attachment A-11201 could not be retrieved.
HTM
Attachment A-11202
OtherA-11202.html
Summary:
This document is an error page indicating that the intended content for 'Attachment A-11202' could not be found on the Find a Tender service.
DOC
OCDS Record
OCDS Data008190-2026_ocds_record.json
Summary:
This document is an OCDS record providing data about Norfolk County Council's tender for support and enablement services for adults with learning difficulties and physical disabilities at a new North Walsham scheme opening in early 2027.
DOC
OCDS Release Package
OCDS Data008190-2026_ocds_release.json
Summary:
Norfolk County Council is seeking a provider for support and enablement services for adults with learning difficulties and physical disabilities at a new scheme in North Walsham, opening early 2027.
PDF
Official PDF Version
Administrative Documents008190-2026_official.pdf
Summary:
Norfolk County Council seeks a provider for supported living services for 9 adults with learning difficulties and/or physical disabilities at a new scheme in North Walsham, opening early 2027, with an estimated value of £9.6M over 5-15 years.
HTM
Tender Notice
Administrative Documents008190-2026.html
Summary:
This document is a contract award notice detailing the successful award of a Low Voltage Arc Flash Study contract to Schneider Electric Ltd by the Corporate Officer of the House of Commons for £49,777.72.

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31
Needs Improvement

Tender Quality Score

This tender suffers from critical deficiencies in documentation access, completeness, and data consistency, making it highly challenging for potential bidders to prepare a compliant and competitive offer. Fundamental issues such as missing core documents and evaluation criteria severely compromise fairness and legal compliance.

Score Breakdown

Legal Compliance30/100

Legal compliance is severely compromised by the absence of core tender documents and attachments, as indicated by 'Page not found' errors and an irrelevant 'Tender Notice'. Furthermore, the provided summary lacks detailed mandatory exclusion, eligibility, and financial requirements, which are crucial for compliance. A significant discrepancy in estimated value and contract duration between different information sources also raises compliance concerns.

Missing core tender documents and attachments
Lack of detailed mandatory exclusion, eligibility, and financial requirements in the provided summary
Clarity40/100

While the service description is clear, the overall clarity of the tender is poor due to the complete absence of specified evaluation criteria. Additionally, the AI-extracted requirements explicitly state that detailed mandatory exclusion, eligibility, financial, and submission requirements are not provided, leaving significant ambiguities for bidders.

Missing evaluation criteria
Lack of detailed mandatory exclusion, eligibility, financial, and submission requirements
Completeness25/100

The tender is critically incomplete. Multiple listed documents result in 'Page not found' errors, and the 'Tender Notice' is for an entirely different contract. This means essential tender documents are inaccessible. The absence of detailed mandatory exclusion, eligibility, financial requirements, and evaluation criteria further compounds the incompleteness.

Critical tender documents are missing or inaccessible ('Page not found' errors)
Irrelevant 'Tender Notice' document linked
Fairness30/100

Fairness is severely undermined by the lack of full document access, which prevents all potential bidders from obtaining necessary information. The complete absence of evaluation criteria makes the assessment process non-transparent and potentially subjective. The lack of an e-submission option also presents a barrier to equal access.

No full document access due to errors
Missing evaluation criteria
Practicality40/100

The practicality for bidders is significantly hampered by the absence of an electronic submission option. More critically, the issues with document access make it impractical for any bidder to adequately prepare and submit a comprehensive proposal. The discrepancy in contract duration also poses practical challenges for long-term planning.

Absence of electronic submission option
Significant issues with document access hindering bid preparation
Data Consistency20/100

Data consistency is very poor. There is a significant discrepancy in the estimated value (EUR vs GBP, and different figures) and contract duration (60 months vs 5-15 years) between the basic information and the 'Official PDF Version' summary. Furthermore, the 'Tender Notice' document is entirely irrelevant to this tender, indicating a major data linking error.

Significant discrepancy in estimated value and contract duration across different information sources
Irrelevant 'Tender Notice' document linked to the tender
Sustainability40/100

The tender does not explicitly incorporate green procurement, broader social criteria (beyond the core service provision), or innovation focus. While the service itself has inherent social value, the tender documentation misses opportunities to encourage sustainable practices or innovative solutions from bidders.

No explicit green procurement, social, or innovation criteria beyond the core service provision

Strengths

Clear description of the service scope and target beneficiaries
Basic tender information (title, reference, organization, CPV code) is provided
Estimated contract value is disclosed
Contract start date is specified

Concerns

Critical tender documents are missing or inaccessible ('Page not found' errors)
Irrelevant 'Tender Notice' document linked to the tender
Absence of detailed mandatory exclusion, eligibility, financial, and submission requirements
Missing evaluation criteria, compromising transparency and fairness
Significant discrepancies in estimated value and contract duration across different information sources

Recommendations

1. Immediately rectify all document access issues and ensure relevant tender documents are correctly linked and accessible.
2. Publish a comprehensive tender document clearly outlining all mandatory exclusion grounds, eligibility, technical, financial, and submission requirements.
3. Clearly define and publish objective evaluation criteria to ensure transparency and fairness for all bidders.

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D
Tender Quality Score
31/ 100 · Needs Improvement

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