Tenders

Security Services including Keyholding and Mobile Patrols

Open
Deadline
9 days left
March 12, 2026
Contract Details
Category
Other
Reference
012857-2026
Value
£780,000
Location
Herefordshire, Worcestershire and Warwickshire, United Kingdom
Published
February 24, 2026
Organization
CPV Code
Project Timeline

Tender Published

February 12, 2026

Deadline for Questions

March 05, 2026

Submission Deadline

March 12, 2026

Contract Start Date

July 31, 2026

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Budget
£780,000
Duration
36 months
Location
Herefordshire, Worcestershire and Warwickshire
Type
Other
59
Quality Score/100
Fair

Original Tender Description

Hoople Ltd are looking to appoint a single supplier to provide security services including keyholding and mobile patrols across various Herefordshire Council sites. For full details of the requirements, including specifications, please register an interest in the opportunity to access the full tender pack. Please note only submissions made via the portal will be accepted.

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Requirements & Qualifications

17 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (5)
Technical (5)
Financial (3)
SUBMISSION REQUIREMENTS3
--Submissions must be made exclusively via the ProContract portal.
--Submissions must be received by the deadline of 2026-03-12T12:00:00+00:00.
--Bidders must register interest to access the full tender pack, including specifications and detailed requirements.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided information.
ELIGIBILITY REQUIREMENTS5
--The bidder must be a single supplier.
--The bidder must be capable of providing security services.
--The bidder must be capable of providing keyholding services.
TECHNICAL CAPABILITY REQUIREMENTS5
--The bidder must demonstrate the technical capability to provide security services.
--The bidder must demonstrate the technical capability to provide keyholding services.
--The bidder must demonstrate the technical capability to provide mobile patrol services.
FINANCIAL REQUIREMENTS3
--The bidder must submit a competitive price for the services.
--The bidder's price will be evaluated, accounting for 50% of the total evaluation score.
--The bidder must be able to deliver services within an estimated contract value of 780,000 EUR over 36 months.

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Documents

4 documents available with AI summaries

OCDS RecordDOC
012857-2026_ocds_record.json

Hoople Ltd is seeking a single supplier to provide security services, including keyholding and mobile patrols, across various Herefordshire Council sites; full requirements are available upon registration, and submissions must be made via the portal.

OCDS Release PackageDOC
012857-2026_ocds_release.json

Hoople Ltd, on behalf of Herefordshire Council, seeks a single supplier for security services, including keyholding and mobile patrols, across various council sites.

Official PDF VersionPDF
012857-2026_official.pdf

This document is a tender notice from Hoople Ltd, on behalf of Herefordshire Council, inviting bids from a single supplier for security services, including keyholding and mobile patrols, across various sites, with an estimated value of £650,000, requiring registration for full details and portal submissions.

Tender NoticeHTM
012857-2026.html

Hoople Ltd, on behalf of Herefordshire Council, seeks a single supplier for security services including keyholding and mobile patrols across various sites, with submissions required via the ProContract portal by March 12, 2026, and evaluated 50% on quality and 50% on price.

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59
Fair

Tender Quality Score

Overall, this tender presents a clear need for security services but suffers from significant data inconsistencies, particularly regarding the CPV code and estimated value, and lacks detailed evaluation criteria upfront. While basic information is provided, critical specifics are behind a registration wall, impacting clarity and fairness.

Score Breakdown

Legal Compliance50/100

The tender uses an incorrect CPV code (security software development services) for physical security services, which is a significant legal compliance issue. Additionally, mandatory exclusion grounds are not explicitly detailed in the provided information, which is a concern. The procedure type is clearly defined, and no disputes are noted.

Incorrect CPV code assigned for the services required
Mandatory exclusion grounds not explicitly detailed
Clarity60/100

The general description of the services required is clear. However, the full requirements, specifications, and detailed evaluation criteria for the 50% quality component are not immediately available and require registration, which reduces upfront clarity for potential bidders.

Detailed quality evaluation criteria not specified upfront
Full requirements and specifications require registration for access
Completeness65/100

Basic information such as title, reference, organization, deadlines, estimated value, duration, and location are provided. However, the tender is not fully complete as detailed specifications and comprehensive evaluation criteria are not immediately accessible, requiring bidders to register.

Full requirements and specifications not immediately available
Detailed evaluation criteria not fully defined in the initial public information
Fairness70/100

The estimated value is disclosed, the submission deadline is reasonable for preparation, and electronic submission is supported. However, requiring registration to access the full tender pack and the lack of detailed quality evaluation criteria upfront reduce transparency and could impact the fairness of the bidding process.

Full tender pack requires registration, limiting immediate access to all details
Detailed quality evaluation criteria not transparently provided upfront
Practicality85/100

Electronic submission via a portal is supported, and key dates like contract start and duration are clearly specified. The estimated value is also provided. The absence of an explicit document URL in the initial information is a minor inconvenience, but the portal mention implies accessibility.

Explicit document URL not provided in the initial information
Data Consistency30/100

This tender suffers from significant data inconsistencies. The CPV code (security software development) is inconsistent with the service description (physical security services). Critically, the estimated value is stated as 780,000 EUR in the basic information but £650,000 in one of the documents, representing a discrepancy in both currency and amount. The 'Liable Person' field is also empty.

Inconsistent CPV code with the service description
Inconsistent estimated value (currency and amount) across documents
Sustainability20/100

There is no mention of green procurement, social aspects, or innovation focus within the provided tender information. The tender is also not indicated as EU funded, which often correlates with higher sustainability standards.

No sustainability criteria mentioned
No social criteria mentioned

Strengths

Clear general description of required services
Electronic submission supported via a portal
Estimated value, contract duration, and start date are specified
Open procedure type is clearly defined
No indication of tailored requirements for a specific company

Concerns

Significant inconsistency in CPV code and estimated value
Lack of detailed quality evaluation criteria upfront
Full tender pack requires registration, limiting immediate transparency
Mandatory exclusion grounds not explicitly detailed
No mention of sustainability, social, or innovation aspects

Recommendations

1. Correct the CPV code to accurately reflect physical security services.
2. Provide detailed evaluation criteria for the quality component upfront to enhance transparency and fairness.
3. Ensure all financial information, especially estimated value, is consistent across all tender documents and clearly state the currency.

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