United Kingdom7 days leftOpen

Repairs and Maintenance services

Tender Overview

LOCATION

Wales, United Kingdom

VALUE

£28,420,346

DEADLINE

February 09, 2026 at 12:00

CATEGORY

Other

CPV CODE

50700000

REFERENCE

000893-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Hafod requires a Supplier to undertake responsive repairs and maintenance services throughout its housing stock, care homes and support schemes. The areas in scope of this requirement, cover properties in the following local authorities: Bridgend  Caerphilly  Cardiff  Vale of Glamorgan  Rhondda Cynan Taff  Merthyr Tydfil  Torfaen  Newport   The Contract term will be for 3 years initially, with an option to extend for a further 1 + 1 years. The estimated value of the initial 3 year Contract is £16,545,902.97 inc VAT  Pricing will be subject to increases in line with CPI. Further details can be found in Schedule 1 – Specification. Bidders may submit a tender response for any number of lots.  However, Hafod will award no more than two (2) regional lots to any single Bidder, regardless of the number of lots bid for or the Bidder’s relative ranking across lots further details can be found in section 96 – 115 of the tender documents. The successful Supplier will be expected to deliver the requirement as an extension of Hafod and take full responsibility for the end-to-end delivery of the Contract. Further details can be found in Schedule 1 – Specification.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No explicit mandatory exclusion grounds are provided in the given tender information.

ELIGIBILITY REQUIREMENTS

  • The bidder must be capable of providing responsive repairs and maintenance services.
  • The bidder must be able to deliver services across Hafod's housing stock, care homes, and support schemes.
  • The bidder must be able to cover properties located in the following local authorities: Bridgend, Caerphilly, Cardiff, Vale of Glamorgan, Rhondda Cynan Taff, Merthyr Tydfil, Torfaen, and Newport.
  • The bidder must be prepared to commit to an initial 3-year contract term, with an option for two further 1-year extensions (total 3+1+1 years).
  • The bidder must acknowledge that Hafod will award no more than two (2) regional lots to any single bidder.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The bidder must demonstrate the capability to undertake responsive repairs and maintenance services.
  • The successful Supplier will be expected to deliver the requirement as an extension of Hafod.
  • The successful Supplier must take full responsibility for the end-to-end delivery of the Contract.
  • The bidder must refer to Schedule 1 – Specification for further details on service delivery requirements.
💰

FINANCIAL REQUIREMENTS

  • The bidder must be prepared to undertake a contract with an estimated value of £16,545,902.97 inc VAT for the initial 3-year term.
  • The bidder must accept that pricing will be subject to increases in line with CPI.
  • The bidder must refer to Schedule 1 – Specification for further details on pricing.
📋

SUBMISSION REQUIREMENTS

  • The tender response must be submitted by the deadline: 2026-02-09 12:00:00.
  • Bidders may submit a tender response for any number of lots.
  • Bidders must consult sections 96 – 115 of the tender documents for further details on lot bidding and award limitations.
  • Bidders must consult Schedule 1 – Specification for further details on pricing and service delivery.

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PDF
Official PDF Version
PDF000893-2026_official.pdf
Summary:
This tender notice from Hafod Housing Association seeks suppliers for responsive repairs and maintenance services across its housing stock in several Welsh local authorities, offering a 3+1+1 year contract valued up to £28.4M with a limit of two regional lot awards per bidder.

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67
Good

Tender Quality Score

This tender outlines a substantial contract for repairs and maintenance services, but its quality is significantly hampered by the absence of critical detailed documentation, making a comprehensive assessment challenging for potential bidders.

Score Breakdown

Legal Compliance100/100

The tender follows an open procedure, which is generally compliant. However, the summary lacks explicit mandatory exclusion grounds, a standard legal requirement. The missing NUTS code is a minor administrative omission.

Absence of explicit mandatory exclusion grounds in the provided summary.
Missing NUTS code.
Clarity40/100

While the overall scope and geographical areas are clearly defined, essential details regarding service delivery, pricing mechanisms, and lot bidding rules are deferred to external documents (Schedule 1, sections 96-115) that are not provided, significantly reducing clarity.

Key details deferred to unavailable external documents (Schedule 1, sections 96-115).
Completeness83/100

The tender summary is incomplete due to the absence of full tender documents, particularly 'Schedule 1 – Specification' and detailed sections on lot bidding. This means crucial information for bidders, such as detailed technical specifications and evaluation criteria, is missing.

Absence of full tender documents, including Schedule 1 – Specification.
Missing detailed evaluation criteria.
Fairness60/100

The limitation of awarding no more than two regional lots per bidder promotes competition. However, the high expectation for the supplier to act 'as an extension of Hafod' and take 'full responsibility for end-to-end delivery' might favor very large, established companies, potentially limiting SME participation or tailoring requirements to specific providers.

High expectation for supplier to act 'as an extension of Hafod' and take 'full responsibility for end-to-end delivery' may limit SME participation or favor specific large providers.
Lack of accessible detailed requirements and evaluation criteria could hinder fair competition.
Practicality40/100

The contract's substantial value and duration indicate a significant undertaking. The CPI-linked pricing mechanism is a practical approach to managing inflation. However, the absence of detailed specifications makes it difficult for bidders to accurately assess practical implications for service delivery and resource allocation.

Difficulty for bidders to accurately assess practical implications due to missing detailed specifications.
Data Consistency100/100

A significant inconsistency exists in the estimated contract value, which is stated in EUR in the financial information section but in GBP in the description for the initial 3-year term, potentially causing confusion.

Inconsistent currency used for estimated contract value (EUR vs. GBP).
Sustainability0/100

The provided tender information lacks any explicit mention of green procurement, social criteria, or innovation focus, indicating a missed opportunity to integrate sustainability objectives into the procurement process.

Absence of explicit green procurement criteria.
Lack of social criteria.

Strengths

Clear overall scope and geographical coverage.
Open procedure promotes broad competition.
Lotting strategy (max 2 lots per bidder) encourages broader market participation.
CPI-linked pricing mechanism addresses inflation risks.
Significant contract value and duration offer long-term opportunity.

Concerns

Critical tender documents (e.g., Schedule 1, detailed sections) are not provided, making a full assessment impossible.
Missing explicit mandatory exclusion grounds in the summary.
Inconsistent currency for estimated contract value (EUR vs. GBP).
Absence of detailed evaluation criteria.
High expectation for 'end-to-end delivery as an extension of Hafod' might limit SME participation or tailor to specific large providers.

Recommendations

1. Ensure all essential tender documents, especially Schedule 1 and detailed sections, are made available to bidders.
2. Clarify and standardize the currency used for all financial estimates.
3. Explicitly state mandatory exclusion grounds and detailed evaluation criteria.

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B
Tender Quality Score
67/ 100 · Good

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