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Strategic Brand Guardianship

Tender Overview

ORGANIZATION

Transport for Wales

LOCATION

United Kingdom, United Kingdom

VALUE

£7,200,000

DEADLINE

February 23, 2026 at 12:00

CATEGORY

Other

CPV CODE

79000000

REFERENCE

006510-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Transport for Wales (TfW) is seeking to appoint a strategic Brand Guardianship agency to support the continued development, evolution, activation and governance of its multimodal, bilingual and distinctive brand. The successful supplier will provide expert insight and strategic leadership to help TfW strengthen and elevate its brand at a pivotal stage in its development, ensuring consistency, creativity and measurable impact across all physical and digital touchpoints. Services will support the delivery of TfW’s long‑term brand strategy and contribute to the organisation’s vision of becoming Wales’ favourite way to travel. Core services include (but not limited to): - Strategic brand direction, evolution and innovation - Branded customer experience development - Brand guardianship, governance and standards - Creative development and brand activation - Strategic expertise, insight and cross‑agency collaboration
⚠️

MANDATORY EXCLUSION GROUNDS

  • No information provided in the tender description or document summaries regarding mandatory exclusion grounds.

ELIGIBILITY REQUIREMENTS

  • Must be a strategic Brand Guardianship agency.
  • Must be capable of supporting the continued development, evolution, activation, and governance of a multimodal, bilingual, and distinctive brand.
  • Must be able to provide expert insight and strategic leadership.
  • Must be able to strengthen and elevate the Transport for Wales (TfW) brand.
  • Must be able to ensure consistency, creativity, and measurable impact across all physical and digital touchpoints.
  • Must be able to support the delivery of TfW’s long-term brand strategy.
  • Must be able to contribute to TfW’s vision of becoming Wales’ favourite way to travel.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrated capability in strategic brand direction, evolution, and innovation.
  • Demonstrated capability in branded customer experience development.
  • Demonstrated capability in brand guardianship, governance, and standards.
  • Demonstrated capability in creative development and brand activation.
  • Demonstrated capability in strategic expertise, insight, and cross-agency collaboration.
  • Ability to manage a contract for a duration of 49 months.
  • Ability to deliver services for a multimodal and bilingual brand context.
💰

FINANCIAL REQUIREMENTS

  • Financial capacity to undertake a contract with an estimated value of 7,200,000 EUR.
📋

SUBMISSION REQUIREMENTS

  • Bids must be submitted by the deadline: 2026-02-23T12:00:00+00:00.
  • Bidders must participate in an Open procurement process.
  • Bidders must submit a proposal for a strategic Brand Guardianship agency.

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HTM
Lot L-1
General InformationL-1.html
Summary:
The document, titled "Link to tender documentation," appears to be a generic web page snippet from "Find a Tender" discussing cookie settings and an unrelated tender for obstetric sonography training, rather than specific details for the Transport for Wales brand guardianship tender.
DOC
OCDS Record
OCDS Data006510-2026_ocds_record.json
Summary:
Transport for Wales is seeking a strategic Brand Guardianship agency to provide expert insight and leadership for the development, evolution, activation, and governance of its multimodal, bilingual brand.
DOC
OCDS Release Package
OCDS Data006510-2026_ocds_release.json
Summary:
Transport for Wales is seeking a strategic Brand Guardianship agency to provide expert insight and leadership for the continued development, evolution, activation, and governance of its multimodal, bilingual brand.
PDF
Official PDF Version
Administrative Documents006510-2026_official.pdf
Summary:
This document is a tender notice from Transport for Wales seeking a strategic Brand Guardianship agency for brand development, evolution, activation, and governance, with an estimated value of £6 million.
HTM
Tender Notice
Notice006510-2026.html
Summary:
Download failed - no summary available

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53
Fair

Tender Quality Score

This tender for Strategic Brand Guardianship exhibits significant deficiencies in transparency, document accessibility, and process completeness, despite a clear service description. Key information for bidders, such as evaluation criteria and mandatory exclusion grounds, is missing, severely impacting fairness and legal compliance.

Score Breakdown

Legal Compliance65/100

The tender defines its procedure type and CPV code adequately, and the submission period is reasonable. However, the absence of information regarding mandatory exclusion grounds and, critically, the lack of specified evaluation criteria represent substantial compliance risks. Issues with document accessibility further compound these concerns.

Missing mandatory exclusion grounds information
No evaluation criteria specified
Clarity60/100

The description of the required services and the AI-extracted requirements are clear and well-articulated. Nevertheless, the complete absence of specified evaluation criteria is a major clarity flaw, preventing potential bidders from understanding how their proposals will be assessed.

No evaluation criteria specified
Completeness55/100

While basic information, deadlines, value, and duration are provided, the tender is significantly incomplete due to the explicit lack of evaluation criteria and mandatory exclusion grounds. Furthermore, critical issues with document availability, including an irrelevant document and a failed download for a key notice, severely undermine its completeness.

No evaluation criteria specified
Missing mandatory exclusion grounds information
Fairness40/100

Fairness is severely compromised by the absence of evaluation criteria, which prevents transparent and objective assessment. The lack of e-submission capabilities creates an unequal playing field, and significant issues with document accessibility further hinder fair participation. Requirements do not appear overtly tailored to a specific company.

No evaluation criteria specified
No e-submission supported
Practicality50/100

The lack of electronic submission support is a major practical drawback in modern procurement. While contract start date and duration are clear, the inability to access all tender documents easily reduces the overall practicality for interested parties.

No e-submission supported
Issues with document accessibility (irrelevant document, failed download)
Data Consistency60/100

Key dates are logical, and no disputes are reported. However, several key fields are empty (e.g., Liable Person, Type Code, Procedure Code). A minor value discrepancy exists between EUR and GBP figures, and the inclusion of an irrelevant document alongside a failed download for another indicates poor data management and consistency.

Empty fields (Liable Person, Type Code, Procedure Code)
Value discrepancy (EUR vs GBP in different documents)
Sustainability20/100

The tender does not explicitly incorporate any green procurement, social, or innovation criteria. It is also not indicated as EU funded, suggesting a missed opportunity to integrate broader sustainability objectives into the procurement process.

No explicit green procurement criteria
No explicit social criteria

Strengths

Clear and detailed service description
Estimated value and contract duration are specified
CPV code is appropriately assigned
Open procedure type is clearly defined
Requirements for bidders are clearly articulated (though incomplete)

Concerns

Absence of evaluation criteria
Lack of mandatory exclusion grounds information
Significant issues with document accessibility (irrelevant document, failed download)
No support for electronic submission
No explicit sustainability or innovation criteria

Recommendations

1. Immediately publish comprehensive evaluation criteria and mandatory exclusion grounds to ensure transparency and legal compliance.
2. Rectify document accessibility issues by providing correct and accessible tender documents, including enabling e-submission.
3. Consider integrating green, social, and innovation criteria into future tenders to align with modern procurement best practices.

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Tender Quality Score
53/ 100 · Fair

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