Tenders

FIN25219 Cleaning and Security Services, Fleet Walk Shopping Centre

Open
Deadline
15 days left
March 18, 2026
Contract Details
Category
Other
Reference
011060-2026
Value
£1,920,000
Location
Devon, United Kingdom
Published
February 23, 2026
Organization
CPV Code
Project Timeline

Tender Published

February 06, 2026

Deadline for Questions

March 11, 2026

Submission Deadline

March 18, 2026

Contract Start Date

August 16, 2026

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Budget
£1,920,000
Duration
36 months
Location
Devon
Type
Other
57
Quality Score/100
Fair

Original Tender Description

This tender is for the provision of Cleaning and Security Services for Fleet Walk Shopping Centre, Torquay. The successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc special requirements to a very high standard. Fleet Walk is a retail shopping centre in the heart of Torquay Town with 34 shops and a multi-story car park. This opportunity has been split into two lots: Lot 1 Cleaning Services Lot 2 Security Services

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Requirements & Qualifications

13 requirements across 5 categories

Submission (3)
Mandatory (1)
Compliance (2)
Technical (6)
Financial (1)
SUBMISSION REQUIREMENTS3
--Submit the bid by the deadline: 2026-03-18T12:00:00+00:00.
--Clearly indicate which lot(s) the bid is for (Lot 1 Cleaning Services and/or Lot 2 Security Services).
--Address the requirements outlined in the Part 2 Specification and any ad-hoc special requirements.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided information. Bidders should refer to the full tender documents for these requirements.
ELIGIBILITY REQUIREMENTS2
--Be a legal entity capable of entering into a contract with Torbay Council.
--Be eligible to bid for Lot 1 (Cleaning Services), Lot 2 (Security Services), or both.
TECHNICAL CAPABILITY REQUIREMENTS6
--Ability to provide Cleaning Services (for Lot 1).
--Ability to provide Security Services (for Lot 2).
--Capability to carry out duties as stated in the Part 2 Specification.
FINANCIAL REQUIREMENTS1
--Financial capacity to undertake a contract with an estimated value of 1,920,000 EUR (or £1.6 million) over a 36-month duration.

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Documents

5 documents available with AI summaries

Lot L-1HTM
L-1.html

Download failed - no summary available

OCDS RecordDOC
011060-2026_ocds_record.json

This document is an OCDS record for the Torbay Council tender for cleaning and security services at Fleet Walk Shopping Centre, providing structured data about the procurement.

OCDS Release PackageDOC
011060-2026_ocds_release.json

This document is an OCDS Release Package providing structured, machine-readable data about the Torbay Council tender for Cleaning and Security Services at Fleet Walk Shopping Centre.

Official PDF VersionPDF
011060-2026_official.pdf

This document is an official tender notice from Torbay Council for cleaning and security services at Fleet Walk Shopping Centre, Torquay, detailing the scope, estimated value of £1.6M, and two distinct lots.

Tender NoticeHTM
011060-2026.html

This tender notice from Torbay Council invites bids for cleaning and security services at Fleet Walk Shopping Centre, split into two lots with an estimated total value of £1.6 million, detailing scope, estimated values, and contract dates.

Documents Preview

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57
Fair

Tender Quality Score

This tender for cleaning and security services provides a clear description and essential details but is significantly hampered by the complete absence of evaluation criteria, inaccessible key documents, and a lack of e-submission, which collectively undermine transparency and fairness.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and has no disputes. However, the missing reveal date, incomplete CPV codes (missing for security services), and the failure to provide access to a key document (Lot L-1) are notable compliance shortcomings regarding transparency and full disclosure.

Missing reveal date
Incomplete CPV codes (missing for security services)
Clarity50/100

While the service description is clear and the tender is split into logical lots, the complete absence of evaluation criteria is a critical flaw. Furthermore, the reliance on an unprovided "Part 2 Specification" and the lack of detailed mandatory exclusion grounds significantly reduce the overall clarity for bidders.

No evaluation criteria specified
"Part 2 Specification" content not provided
Completeness55/100

Basic information like title, organization, value, and deadlines are present. However, the tender is incomplete due to the failure to download "Document 1: Lot L-1," the absence of the "Part 2 Specification" content, and critically, the complete omission of evaluation criteria.

Inaccessible key document (Lot L-1)
"Part 2 Specification" content missing
Fairness40/100

The tender's fairness is severely compromised by the complete lack of evaluation criteria, which prevents objective assessment and transparency. Additionally, the failure to provide full document access (Lot L-1) and the absence of e-submission create significant barriers and unequal access for potential bidders.

No evaluation criteria specified
Inaccessible key document (Lot L-1)
Practicality60/100

The tender clearly specifies contract duration and start date. However, the lack of electronic submission capabilities is a significant practical drawback. The inability to access a key document (Lot L-1) also creates practical difficulties for bidders in preparing their proposals.

No e-submission
Inaccessible key document (Lot L-1)
Data Consistency80/100

Key dates are logical and consistent, and there are no reported disputes. Minor inconsistencies include unpopulated fields for the liable person and specific procedure codes, as well as a missing CPV code for security services.

Unpopulated 'Liable Person' field
Missing CPV code for security services
Sustainability20/100

The tender shows a very low focus on sustainability, with no explicit mention of green procurement, social criteria, or innovation aspects. It is also not EU funded, which often correlates with higher sustainability standards.

No green procurement criteria
No social criteria

Strengths

Clear service description
Value disclosed
Divided into lots
Open procedure type
Consistent timeline

Concerns

Missing evaluation criteria
Inaccessible key documents
No e-submission
Lack of sustainability focus
Incomplete CPV codes

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and fairness.
2. Ensure all tender documents, especially "Lot L-1" and the "Part 2 Specification," are fully accessible and downloadable.
3. Implement electronic submission for future tenders to enhance practicality and equal access.

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