United Kingdom80 days leftOpen

London E-Scooter Trial Phase 3

Tender Overview

ORGANIZATION

Transport for London

LOCATION

London, United Kingdom

VALUE

£34,560,000

DEADLINE

April 24, 2026 at 00:00

CATEGORY

Other

CPV CODE

34114000

REFERENCE

002053-2026

Project Timeline

Contact Information

View Original

Original Tender Description

This notice is to alert the market that Transport for London has a requirement for the provision of e-scooter rideshare services across London. The London E-Scooter Trial launched in June 2021 and is managed by TfL in partnership with London Councils and London boroughs. Since its launch more than 7 million trips have been made. More information on the trial can be found here: https://tfl.gov.uk/modes/driving/electric-scooter-rental-trial National e-scooter trials have been extended by the DfT up to May 2028. This procurement is seeking to award e-scooter concession contracts from September 2026 up to September 2028 with the option to extend beyond this in line with any future extension by the Department for Transport. This procurement will result in the award of contracts to two e-scooter operators. The contracts resulting from this procurement may be awarded by and may be for the benefit of other contracting authorities. Tender documents will be provided electronically via TfL's e-Tendering portal. The value in this notice represents the estimated total value of all the concession contracts as calculated in accordance with procurement regulations. This estimate is therefore the potential total turnover of the Operators combined, for the maximum contract(s). This estimate is not an estimate of profit, nor a guarantee of revenue, nor does it represent any amount payable between the Operators, TfL or the Boroughs. TfL does present the value on this notice as a promise of turnover and for the avoidance of doubt is not liable to Operators for any difference between the actual turnover and the amount in this notice. TfL reserves the right to amend the dates and intended procurement route as set out in this notice.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly stated in the provided notice.

ELIGIBILITY REQUIREMENTS

  • Be an e-scooter operator.
  • Be capable of providing e-scooter rideshare services across London.
  • Be able to operate under a concession contract model.
  • Be able to commence services by September 2026.
  • Be able to operate for a minimum contract duration of 24 months (until September 2028), with potential extensions in line with DfT decisions.
  • Be able to operate in partnership with London Councils and London boroughs.
  • Be able to comply with national e-scooter trial regulations and any future extensions by the Department for Transport (DfT).
  • Be one of two successful e-scooter operators awarded a contract.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate capability to provide e-scooter rideshare services across London.
  • Demonstrate experience or understanding of operating within the framework of the London E-Scooter Trial.
  • Possess the operational capacity to manage a rideshare service that has previously seen over 7 million trips.
  • Be able to integrate operations with TfL, London Councils, and London boroughs.
  • Be able to provide specialist vehicles (e-scooters) suitable for rideshare services.
💰

FINANCIAL REQUIREMENTS

  • Be prepared to operate under a concession contract model where the estimated total turnover for two operators combined is 34,560,000.0 EUR over the maximum contract duration.
  • Understand that TfL is not liable for any difference between actual turnover and the estimated amount.
  • Demonstrate financial stability to sustain operations without guaranteed revenue from TfL or the Boroughs, as it is a concession model.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid electronically via TfL's e-Tendering portal.
  • Adhere to the submission deadline of 2026-04-24 00:00:00.
  • Provide all required tender documents as specified in the full tender documentation.

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PDF
Official PDF Version
PDF002053-2026_official.pdf
Summary:
Transport for London is seeking two e-scooter operators for concession contracts to provide rideshare services across London from September 2026 to September 2028, with potential extensions until 2031, following the successful trial.

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67
Good

Tender Quality Score

This market alert for the London E-Scooter Trial Phase 3 provides a clear overview of the upcoming concession, but lacks critical detail expected even at this preliminary stage, raising concerns about completeness and potential fairness.

Score Breakdown

Legal Compliance100/100

The notice outlines an open procedure for a concession contract, referencing relevant regulations and DfT extensions. However, the explicit absence of mandatory exclusion grounds in this public notice is a significant omission. The statement regarding other contracting authorities benefiting needs clearer definition in the full tender.

No mandatory exclusion grounds explicitly stated in the notice.
Ambiguity regarding 'other contracting authorities' benefiting from the contract.
Clarity40/100

The description of the trial, its history, and the concession model with its financial disclaimer is clear. Eligibility and technical requirements are generally understandable, though some are phrased as outcomes rather than prerequisites. The overall intent is well communicated.

One eligibility requirement ('Be one of two successful e-scooter operators awarded a contract') is an outcome, not a prerequisite, leading to confusion.
Completeness83/100

As a market alert, it provides basic information. However, the complete absence of attached documents, detailed evaluation criteria, specific technical specifications (e.g., for e-scooters beyond 'specialist vehicles'), and detailed operational requirements makes it significantly incomplete for potential bidders to fully prepare. The lack of explicit mandatory exclusion grounds further contributes to incompleteness.

No tender documents attached or referenced for detailed content.
Missing specific evaluation criteria.
Fairness60/100

The restriction to awarding contracts to only two operators significantly limits competition. The requirement to 'Demonstrate experience or understanding of operating within the framework of the London E-Scooter Trial' could potentially favor incumbent operators, creating a barrier for new market entrants, although 'understanding' offers some flexibility. The concession model requires substantial financial stability, which might disadvantage smaller firms.

Limiting the award to only two e-scooter operators restricts competition.
Requirement for 'experience or understanding of operating within the framework of the London E-Scooter Trial' may disadvantage new entrants.
Practicality40/100

The timeline for contract commencement (September 2026) appears practical given the notice date. The requirement to integrate with multiple authorities (TfL, London Councils, boroughs) is operationally complex but necessary for a city-wide service. The scale of the trial (7 million trips) indicates a need for robust operational capacity, which is a practical consideration.

Data Consistency100/100

A critical inconsistency exists between the submission deadline time specified in the 'Timeline' section and the 'Submission Requirements' section.

Inconsistent submission deadline time: '2026-04-24 22:59:59' in Timeline vs. '2026-04-24 00:00:00' in Submission Requirements.
Sustainability0/100

The notice lacks any explicit mention of green procurement, social criteria, or innovation focus. For an e-scooter service, there are significant opportunities to incorporate environmental considerations (e.g., battery life, charging, recycling), social aspects (e.g., accessibility, safety standards), and technological innovation, which are currently overlooked.

Absence of green procurement criteria.
Lack of social criteria.

Strengths

Clear market alert for a significant concession contract.
Transparent explanation of the concession model and estimated value disclaimer.
Provides useful context of the existing London E-Scooter Trial.
Open procedure promotes broader market participation.
Clear contract duration and potential extension mechanism.

Concerns

Lack of explicit mandatory exclusion grounds in the notice.
Inconsistency in the specified submission deadline time.
Absence of detailed tender documents, evaluation criteria, and specific technical requirements.
Restriction to only two operators and emphasis on prior trial experience may limit competition.
Missing sustainability, social, and innovation criteria.

Recommendations

1. Publish full tender documents promptly, including detailed requirements, specific evaluation criteria, and explicit mandatory exclusion grounds.
2. Immediately clarify and correct the inconsistent submission deadline time to avoid bidder confusion.
3. Integrate specific sustainability, social responsibility, and innovation criteria into the tender to promote broader public value.

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Tender Quality Score
67/ 100 · Good

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