Latvia15 days leftOpen

Improvement, maintenance, and warranty provision for SRS self-service systems

Tender Overview

LOCATION

Riga, Latvia

VALUE

€6,100,000

DEADLINE

February 17, 2026 at 10:00

CATEGORY

Other

CPV CODE

72267000

REFERENCE

133379

Project Timeline

Contact Information

View Original

Original Tender Description

Improvement, maintenance, and warranty provision for SRS self-service systems
⚠️

MANDATORY EXCLUSION GROUNDS

  • Bidders must meet the exclusion criteria defined in the "Iepirkuma priekšmeta prasības, 1.versija" document.

Requirements Preview

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PDF
Iepirkuma priekšmeta prasības, 1.versija
technical_specIepirkuma priekšmeta prasības, 1.versija...95.6 KB
Summary:
This document outlines the procurement requirements, including exclusion and selection criteria, technical, financial, and other submission requirements, and details the evaluation criteria for financial proposals based on cost price and hourly rate for the improvement and maintenance of SRS self-service systems.
ZIP
Nolikums ar pielikumiem
technical_specNolikums ar pielikumiem.zip276.6 KB
Summary:
This document contains the technical specification for the improvement, maintenance, and warranty provision services for the State Revenue Service's self-service systems, detailing the requirements against which bidders' technical offers will be evaluated.
HTM
Main tender page
tender_noticeindex.html
Summary:
This document contains basic data for an open competition procurement by the Latvian State Revenue Service (Valsts ieņēmumu dienests) for the improvement, maintenance, and guarantee provision of VID self-service systems, with an estimated contract price of 6.1 million EUR and a proposal submission deadline of February 17, 2026.

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60
Good

Tender Quality Score

This tender exhibits strong foundational information and procedural adherence but is severely hampered by restricted document access and a lack of comprehensive, clearly defined evaluation criteria. These critical issues significantly undermine transparency and fairness.

Score Breakdown

Legal Compliance60/100

While basic legal requirements such as procedure type, CPV code, and a reasonable submission deadline are met, the 'Restricted document access' is a significant transparency issue, undermining fundamental legal principles of public procurement.

Restricted document access
Clarity80/100

The tender description is clear, and AI summaries suggest the technical specifications and requirements are detailed. However, the overall clarity of evaluation criteria is questionable, despite financial criteria being mentioned in one document summary.

Missing comprehensive evaluation criteria
Completeness70/100

Most essential information (title, reference, organization, value, deadlines, duration, location) is provided. Documents are attached and summarized. The primary gap is the lack of fully specified and transparent evaluation criteria for all aspects.

Missing comprehensive evaluation criteria
Fairness30/100

The 'Restricted document access' is a critical flaw that severely compromises fairness and equal treatment among potential bidders. The ambiguity regarding comprehensive evaluation criteria further exacerbates this concern.

Restricted document access
Missing comprehensive evaluation criteria
Practicality40/100

The 'Restricted document access' significantly hinders practical participation. While e-procurement is indicated by characteristics and opening place, the lack of a direct document URL and the automated check's 'No e-submission' flag create practical hurdles.

Restricted document access
No direct document URL
Data Consistency90/100

Key fields are populated, and dates are logical and consistent. There are no disputes or suspensions. Minor contradictions exist regarding e-submission and the interpretation of evaluation criteria, but core data integrity is high.

Minor contradiction regarding e-submission and evaluation criteria interpretation
Sustainability50/100

The tender is EU-funded, which often implies higher standards. However, there is no explicit mention or focus on green procurement, social aspects, or innovation criteria within the provided information.

No explicit green, social, or innovation criteria

Strengths

Clear basic information (title, organization, value, duration)
Open procedure, EU funded, WTO/GPA compliant
Reasonable submission deadline
No disputes or suspensions
E-procurement enabled (based on characteristics and opening place)

Concerns

Restricted document access
Missing/unclear comprehensive evaluation criteria
Lack of explicit sustainability focus (green, social, innovation)
Contradiction regarding e-submission functionality

Recommendations

1. Ensure full and unrestricted access to all tender documents for all potential bidders.
2. Clearly define and publish all evaluation criteria, including both technical and financial aspects, to enhance transparency and fairness.
3. Consider integrating explicit green, social, and innovation criteria into future tenders to align with modern procurement best practices.

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Tender Quality Score
60/ 100 · Good

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