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United Kingdom23 days leftOpen

Orthopaedic Patient Reported Outcome Measures (PROMs) and Outcomes Reporting System / Software

Tender Overview

LOCATION

Berkshire, Buckinghamshire and Oxfordshire, United Kingdom

VALUE

£156,000

DEADLINE

February 25, 2026 at 00:00

CATEGORY

Other

CPV CODE

48180000

REFERENCE

006556-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

The Royal Berkshire NHS Foundation Trust requires a hosted and fully maintained electronic orthopaedic Patient Reported Outcome Measures (PROMs) and outcomes reporting system / software that can be integrated with the Trust’s Electronic Patient Record (EPR) system to enable seamless communication between the provider and the patients, with minimal administrative support from the Trust, which will ensure that the Trust remains compliant with its statutory reporting requirements. The system / software is to enable the effective, efficient and streamlined collection and uploading of Patient Reported Outcome Measures (PROMS) and National Joint Registry (NJR) data through a single, streamlined system by the supplier on behalf of the Trust to the below listed locations / registries at the base of this description. It is expected that the supplier would be largely independent in ensuring these reporting requirements are met, with limited engagement from the Trust administrative teams required. The provider must also provide access and analysis of the data collected through a user-friendly interface for the Trust to be able to review and understand the data being collected, enabling it to support strategic decision making. One of the core KPIs for the supplier will be ensuring that the Trust remains within the top categories for meeting its reporting requirements, and the provider is therefore expected to analyse and resolve any barriers to the achievement of these, in collaboration with the Trust. The supplier must be adaptive to changes to national reporting requirements and registries and ensure that the Trust remains compliant with these. - NHS England; - Private Healthcare Information Network (PHIN) - British Orthopaedic Foot and Ankle Society (BOFAS); - The British Society for the Surgery of the Hand (BSSH); - National Ligament Registry (NLR); - UK Knee Osteotomy Registry (UKKOR); - Non-Arthroplasty Hip Registry (NAHR); - The British Spine Registry (BSR); - The International Cartilage Regeneration and Joint Preservation Society (ICRS); and - Healthcare Quality Improvement Partnership (HQIP) through - NEC Software Solutions UK Ltd; Organisations who can provide software and the additional supporting services that meet these requirements need to email Christopher Dickenson - Procurement Manager (christopher.dickenson@royalberkshire.nhs.uk) introducing your organisation and your software & service offering.
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MANDATORY EXCLUSION GROUNDS

  • Not specified in the provided information.
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ELIGIBILITY REQUIREMENTS

  • The bidding organization must be capable of providing software and additional supporting services that meet the specified requirements.
  • The bidding organization must be able to provide a hosted and fully maintained system.
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TECHNICAL CAPABILITY REQUIREMENTS

  • Provide a hosted electronic orthopaedic Patient Reported Outcome Measures (PROMs) and outcomes reporting system/software.
  • The system/software must be fully maintained by the supplier.
  • The system/software must be integrated with the Trust’s Electronic Patient Record (EPR) system.
  • The system must enable seamless communication between the provider (supplier) and the patients.
  • The system must require minimal administrative support from the Trust.
  • The system must ensure the Trust remains compliant with its statutory reporting requirements.
  • The system must enable the effective, efficient, and streamlined collection of Patient Reported Outcome Measures (PROMs) data.
  • The system must enable the effective, efficient, and streamlined uploading of Patient Reported Outcome Measures (PROMs) data.
  • The system must enable the effective, efficient, and streamlined collection of National Joint Registry (NJR) data.
  • The system must enable the effective, efficient, and streamlined uploading of National Joint Registry (NJR) data.
  • The supplier must collect and upload PROMs and NJR data through a single, streamlined system on behalf of the Trust.
  • The supplier must be largely independent in ensuring reporting requirements are met, with limited engagement from Trust administrative teams.
  • The supplier must provide access and analysis of the collected data through a user-friendly interface for the Trust.
  • The system must enable the Trust to review and understand the data being collected.
  • The system must enable the Trust to support strategic decision making based on the collected data.
  • The supplier's core KPI will be ensuring the Trust remains within the top categories for meeting its reporting requirements.
  • The supplier is expected to analyze and resolve any barriers to the achievement of reporting KPIs, in collaboration with the Trust.
  • The supplier must be adaptive to changes to national reporting requirements.
  • The supplier must be adaptive to changes to national registries.
  • The supplier must ensure the Trust remains compliant with changes to national reporting requirements and registries.
  • The supplier must upload data to the following specified locations/registries: NHS England, Private Healthcare Information Network (PHIN), British Orthopaedic Foot and Ankle Society (BOFAS), The British Society for the Surgery of the Hand (BSSH), National Ligament Registry (NLR), UK Knee Osteotomy Registry (UKKOR), Non-Arthroplasty Hip Registry (NAHR), The British Spine Registry (BSR), The International Cartilage Regeneration and Joint Preservation Society (ICRS), and Healthcare Quality Improvement Partnership (HQIP) through NEC Software Solutions UK Ltd.
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FINANCIAL REQUIREMENTS

  • Not specified in the provided information.
📋

SUBMISSION REQUIREMENTS

  • Organizations must email Christopher Dickenson - Procurement Manager (christopher.dickenson@royalberkshire.nhs.uk).
  • The email must introduce the bidding organization.
  • The email must introduce the software offering.
  • The email must introduce the service offering.
  • The submission deadline is 2026-02-25T00:00:00.

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HTM
Planning Notice
Administrative Documents006556-2026.html
Summary:
The Royal Berkshire NHS Foundation Trust seeks a hosted electronic orthopaedic PROMs and outcomes reporting system, integrated with EPR, to ensure statutory compliance and provide data analysis, requiring suppliers to be largely independent in meeting reporting KPIs.
DOC
OCDS Record
OCDS Data006556-2026_ocds_record.json
Summary:
Royal Berkshire NHS Foundation Trust seeks a supplier for a hosted, fully maintained electronic orthopaedic PROMs and outcomes reporting system, integrated with their EPR, to ensure statutory compliance and provide data analysis with minimal Trust administrative support.
DOC
OCDS Release Package
OCDS Data006556-2026_ocds_release.json
Summary:
The Royal Berkshire NHS Foundation Trust seeks a hosted, integrated electronic orthopaedic PROMs and outcomes reporting system to ensure statutory compliance, minimize administration, and provide data analysis.
PDF
Official PDF Version
General Information006556-2026_official.pdf
Summary:
Royal Berkshire NHS Foundation Trust seeks a hosted electronic orthopaedic PROMs and outcomes reporting system, integrated with EPR, for seamless patient communication, efficient data collection to multiple registries, user-friendly data analysis, and ensuring compliance with statutory reporting requirements.

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54
Fair

Tender Quality Score

This tender is in a preliminary "planning" stage, lacking a defined procurement procedure, formal tender documents, and evaluation criteria, which significantly impacts its legal compliance, completeness, and fairness. While technical requirements are clear, the informal submission process and absence of key procedural details are major concerns.

Score Breakdown

Legal Compliance40/100

The tender lacks a clearly defined procedure type and code, which is a significant legal compliance issue for a contract of this estimated value. The informal email submission method is not compliant with formal public procurement regulations for contracts exceeding direct award thresholds. While CPV codes are appropriate and no disputes are noted, the fundamental procedural definition is missing.

•Undefined procurement procedure type and code.
•Informal email submission method for a contract value likely above direct award thresholds.
Clarity70/100

The description of the required system and services, along with the AI-extracted technical requirements, is very clear and detailed. However, the complete absence of specified evaluation criteria significantly reduces clarity for potential bidders on how their proposals will be assessed.

•No evaluation criteria specified.
Completeness55/100

Basic information such as title, organization, value, duration, and CPV code is present. However, the tender is incomplete due to the lack of a defined procurement procedure, formal tender documents (beyond basic notices), and, critically, the absence of evaluation criteria.

•Missing formal tender documents (ITT, detailed specifications, contract terms).
•No evaluation criteria defined.
Fairness45/100

The absence of evaluation criteria and the informal email submission method are major fairness concerns, as they hinder transparency and equal treatment of bidders. While the value is disclosed and requirements are specific but not overtly tailored, the lack of a formal, auditable process compromises fairness.

•No evaluation criteria specified, leading to a lack of transparency in assessment.
•Informal email submission method, not an e-procurement platform, raising concerns about equal access and auditability.
Practicality60/100

Key practical details like contract start date, duration, and estimated value are provided. However, the reliance on email for submission is less practical than a dedicated e-procurement system for managing bids for a complex software solution.

•No electronic submission platform; relies on email.
•No explicit document URL, though documents are listed.
Data Consistency80/100

The tender exhibits good data consistency with logical dates and populated key fields. There are no noted disputes or suspensions. However, the 'Type', 'Procedure', and 'Liable Person' fields are explicitly empty, which are notable omissions.

•Missing 'Type', 'Procedure', and 'Liable Person' fields.
Sustainability20/100

The tender does not include any explicit criteria or focus on green procurement, social aspects, or innovation. It is not indicated as EU funded.

•No green procurement criteria.
•No social aspects included.

Strengths

Clear and detailed description of technical requirements.
Estimated value, duration, and contract start date are specified.
CPV code is appropriately assigned.
No disputes or suspensions noted.

Concerns

Undefined procurement procedure type and code.
Absence of evaluation criteria.
Lack of formal tender documents (ITT, contract terms).
Informal email submission method for a significant contract value.
No focus on sustainability, social aspects, or innovation.

Recommendations

1. Clearly define the procurement procedure type and ensure it aligns with national regulations for the estimated contract value.
2. Develop and publish comprehensive evaluation criteria to ensure transparency and fairness.
3. Provide full tender documentation, including detailed specifications, terms and conditions, and a draft contract.

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C
Tender Quality Score
54/ 100 · Fair
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