United Kingdom38 days leftOpen

Wheelchair and Specialist Seating Service - C401025 - ITT

Tender Overview

LOCATION

Surrey, East and West Sussex, United Kingdom

VALUE

£59,053,806

DEADLINE

March 12, 2026 at 12:00

CATEGORY

Other

CPV CODE

85100000

REFERENCE

008282-2026

Project Timeline

Contact Information

View Original

Original Tender Description

NHS Sussex Integrated Care Board (ICB) is looking to provide a contract to provide wheelchair and specialist seating services to the population of Sussex for a 5 + 2 year contract, commencing 1st April 2027. The Sussex Wheelchair Service provides a comprehensive, integrated service for adults, children, and young people with long-term mobility needs. Service users have described a wheelchair as "a vehicle of freedom," highlighting both the emotional and functional significance of the service. The service supports individuals to optimise their independence, health outcomes, and quality of life through timely access to assessment, provision, maintenance, and review of appropriate wheeled mobility equipment. The service is designed to be equitable, needs-led, and responsive, ensuring consistent and high-quality provision across Sussex. It includes both manual and powered wheelchairs, pressure-relieving cushions, and postural management equipment, tailored to meet long-term clinical needs. The Specialist Postural Static Seating Service will be for adults in East Sussex. Interested providers will be able to view this opportunity via the live opportunities list on the 'Health Family' e-procurement system, Atamis. Click on 'View our Live Opportunities' from the home page, available on the following link: https://atamis-1928.my.site.com/s/Welcome Annual contract value: £8,436,258 Estimated total contract value including 2 year extension: £59,053,806 (5 year contract + 2 year extension) Proposed contract start date: 1st April, 2027. Closing date to respond to the tender will be: Thursday 12th March 2026 at 12:00pm (Noon).
⚠️

MANDATORY EXCLUSION GROUNDS

  • The provided tender information does not explicitly state any mandatory exclusion grounds for bidders.

ELIGIBILITY REQUIREMENTS

  • The bidder must be a provider of health services (CPV 85100000).
  • The bidder must be capable of delivering services to the population of Sussex.
  • The bidder must be capable of delivering services for adults, children, and young people.
  • The bidder must be able to commence service delivery on 1st April 2027.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The bidder must be capable of providing comprehensive, integrated wheelchair and specialist seating services.
  • The bidder must be able to provide timely access to assessment, provision, maintenance, and review of appropriate wheeled mobility equipment.
  • The bidder must demonstrate ability to optimize independence, health outcomes, and quality of life for service users.
  • The bidder must ensure equitable, needs-led, responsive, consistent, and high-quality provision across Sussex.
  • The bidder must be capable of providing manual wheelchairs, powered wheelchairs, pressure-relieving cushions, and postural management equipment.
  • The bidder must be able to tailor equipment to meet long-term clinical needs.
  • The bidder must be capable of providing a Specialist Postural Static Seating Service specifically for adults in East Sussex.
💰

FINANCIAL REQUIREMENTS

  • The provided tender information does not explicitly state any financial requirements for bidders (e.g., minimum turnover, financial stability).
📋

SUBMISSION REQUIREMENTS

  • Bidders must access the full tender opportunity via the 'Health Family' e-procurement system, Atamis, using the provided link: https://atamis-1928.my.site.com/s/Welcome.
  • Bidders must submit their response to the tender by Thursday 12th March 2026 at 12:00pm (Noon).
  • Interested providers wishing to submit views for the Request for Information (RFI) period must do so between August 15 and September 15, 2025.

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DOC
OCDS Record
OCDS Data008282-2026_ocds_record.json
Summary:
This OCDS record details NHS Sussex ICB's planned 5-7 year, £59M contract for wheelchair and specialist seating services in Sussex, including an RFI period from August 15 to September 15, 2025, to gather provider views.
DOC
OCDS Release Package
OCDS Data008282-2026_ocds_release.json
Summary:
NHS Sussex ICB invites providers to bid for a 5+2 year contract, valued at £59M, to deliver wheelchair and specialist seating services across Sussex starting April 2027, with full bid documentation available on the Atamis e-procurement system.
PDF
Official PDF Version
Administrative Documents008282-2026_official.pdf
Summary:
This document is a contract notice from NHS Sussex ICB, inviting bids for a 5+2 year, £59M wheelchair and specialist seating service contract for Sussex, commencing April 2027, with full tender documents available on the Atamis e-procurement system.
HTM
Tender Notice
Administrative Documents008282-2026.html
Summary:
NHS Sussex ICB is seeking providers for a 5+2 year wheelchair and specialist seating service contract, commencing April 2027, with an estimated total value of £59 million, and interested parties should access the full tender via Atamis by March 12, 2026.

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61
Good

Tender Quality Score

This tender presents a clearly described service and strong practical aspects, but is critically flawed by the absence of specified evaluation criteria, significantly impacting its legal compliance, clarity, completeness, and fairness.

Score Breakdown

Legal Compliance55/100

The tender correctly defines the procedure type and CPV code, and reports no disputes. However, the critical absence of specified evaluation criteria is a major legal compliance issue, undermining transparency and equal treatment. The missing tender reveal date is also a minor disclosure gap.

No evaluation criteria specified
Missing tender reveal date
Clarity60/100

The service description is exceptionally clear and detailed, and the AI-extracted eligibility and technical requirements are well-articulated. Nevertheless, the critical absence of evaluation criteria, and the lack of explicit mandatory exclusion grounds and financial requirements in the provided summary, severely diminish the overall clarity for potential bidders regarding the assessment process.

No evaluation criteria specified
No explicit financial requirements stated in summary
Completeness55/100

The tender provides all essential basic information, financial details, timeline, and location, with documents linked. However, the crucial omission of evaluation criteria, along with the lack of explicit financial requirements and mandatory exclusion grounds in the summary, makes the tender package incomplete for comprehensive bid preparation. Some minor fields are also unpopulated.

No evaluation criteria specified
No explicit financial requirements stated in summary
Fairness45/100

The tender ensures full document access via an e-procurement system, discloses the estimated value, and the requirements appear generic. The prior RFI period is a positive sign for market engagement. Nevertheless, the complete absence of specified evaluation criteria is a fundamental flaw that severely compromises the objectivity, transparency, and fairness of the entire procurement process.

No evaluation criteria specified
Practicality90/100

The tender clearly supports electronic submission via the Atamis e-procurement system, provides a direct URL for access, specifies the contract start date, and details financing information and duration. All practical aspects for bidder engagement are well-covered.

Data Consistency85/100

Key financial and timeline data are consistent and logical, with no reported disputes or suspensions. Dates (submission, contract start, RFI) are in a logical sequence. Minor fields like 'Liable Person' and specific procedure codes are empty, and the reveal date is missing, but these do not impact the core data consistency.

Liable Person field is empty
Type Code and Procedure Code fields are empty
Sustainability40/100

While the service itself is inherently social and aims to improve quality of life, the tender documentation does not explicitly incorporate broader sustainability criteria such as green procurement aspects, specific social clauses for the provider's operations (beyond the service outcome), or an innovation focus in the evaluation or requirements.

No explicit green procurement criteria
No explicit social criteria for provider operations

Strengths

Clear and detailed service description
Value, duration, and contract start date are clearly specified
Electronic submission via a dedicated e-procurement system (Atamis) is supported
Prior Request for Information (RFI) period indicates market engagement
No reported disputes or suspensions

Concerns

Critical absence of specified evaluation criteria
Lack of explicit mandatory exclusion grounds and financial requirements in the summary
Missing tender reveal date
Limited focus on broader green, social (beyond service outcome), or innovation aspects
Some basic fields (e.g., Liable Person) are unpopulated

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and fairness.
2. Clearly define mandatory exclusion grounds and financial requirements for bidders.
3. Integrate specific green, social, and innovation criteria into the tender requirements and evaluation.

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B
Tender Quality Score
61/ 100 · Good

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