Tenders

Atlassian Licenses and Cloud Environment Support Service

Open
Deadline
6 days left
March 09, 2026
Contract Details
Category
Services
Reference
305848
Value
€100,000
Location
Estonia
Published
February 04, 2026
CPV Code
Evaluation Criteria
Bid cost100%
Project Timeline

Tender Published

February 04, 2026

Deadline for Questions

March 02, 2026

Submission Deadline

March 09, 2026

Tender Opening

March 09, 2026

Contract Start Date

March 21, 2026

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Budget
€100,000
Duration
Not specified
Location
Estonia
Type
Services
72
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€187,707
Avg. Bids
2.0
Competition
Low
SME Winners
89%
1,029 tenders analyzed

Original Tender Description

The purpose of this procurement is to conclude a framework agreement and extend existing licenses with product support, and to plan migration from a self-hosted environment to the Atlassian cloud environment, expected for the period 21.03.2026 to 20.03.2027.
Electronic Submission

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Requirements & Qualifications

17 requirements across 5 categories

Submission (7)
Mandatory (1)
Compliance (3)
Technical (3)
Financial (3)
SUBMISSION REQUIREMENTS7
--Bids must be submitted by the deadline: 2026-03-09 11:00:00.
--Bidders must submit an electronic confirmation of qualification and compliance (ESPD).
--If a joint bid, a power of attorney for joint bidders is required, using the provided form.
MANDATORY EXCLUSION GROUNDS1
--The bidder must not be subject to international sanctions.
ELIGIBILITY REQUIREMENTS3
--Bidders must electronically confirm their qualification and compliance based on ESPD requirements.
--Bidders must agree to the terms and conditions of the draft framework agreement.
--The successful bidder must agree to and comply with the terms of the personal data processing agreement (GDPR compliance).
TECHNICAL CAPABILITY REQUIREMENTS3
--Bidders must offer a complete, functionally integrated solution; partial bids are not permitted.
--Bidders must be able to provide Atlassian licenses, product support, and cloud environment consultation and migration services.
--The bid must specify the costs for the required Atlassian license types and user counts.
FINANCIAL REQUIREMENTS3
--Bids will be evaluated solely on price (100% cost-based), with the lowest price receiving maximum points.
--Bidders must specify the cost of existing licenses and additional services using the provided form.
--The total bid price must be submitted.

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Documents

8 documents available with AI summaries

VastavustingimusedPDF
305848_vastavustingimused.pdf -- 6.7 KB

This document outlines the tender submission conditions, including requirements for joint bidders' power of attorney, participation application, declaration of business secrets, confirmation regarding international sanctions, and the format for submitting the bid cost.

Esitada Lisa 1 Excel formaadisXLS
Lisa 1 - tehniline kirjeldus.xlsx -- 19.9 KB

This document serves as a technical description and offer form for Atlassian licenses and cloud service support, requiring bidders to specify the cost of existing licenses and additional services.

Lisa 4 Vorm II Hankemenetluses osalemise avaldusDOC
Lisa_4_Vorm_II_Hankemenetluses_osalemise_aval... -- 21.0 KB

This document is an application form for participation in the procurement procedure, where the bidder confirms acquaintance with and agreement to the terms, their capability to perform the contract, and provides their contact details.

Hindamiskriteeriumid ja hinnatavad näitajadPDF
305848_hindamiskriteeriumid.pdf -- 4.1 KB

This document outlines that bids for Atlassian licenses and cloud environment support services will be evaluated 100% on cost, with the lowest price receiving maximum points, specifying the required license types and user counts.

Hankepass täiendatavate selgitustegaPDF
305848_hankepass_taiendavate_selgitustega.pdf -- 63.1 KB

This document explains the requirements and conditions of the European Single Procurement Document (ESPD), which bidders must complete electronically to confirm their qualifications and compliance, outlining the contracting authority's stipulated conditions and the expected answer format.

RaamlepingPDF
Lisa_2_Raamleping.pdf -- 202.9 KB

This document is a draft framework agreement outlining the legal and operational terms for providing Atlassian licenses, product support, and cloud environment consultation and migration services for a one-year period.

AndmetöötluslepingPDF
Lisa 3 - Andmetöötlusleping_volitatud töötlej... -- 188.8 KB

This document is a personal data processing agreement outlining the authorized processor's obligations and rights when processing personal data on behalf of the controller (Tartu University Hospital) in accordance with GDPR and other data protection laws.

Ühispakkujate volikiriDOC
Lisa_4_Vorm_I_Ühispakkujate_volikiri.doc -- 25.0 KB

This document is a power of attorney for joint bidders, authorizing one partner to represent others in the submission of the tender.

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72
Good

Tender Quality Score

This tender for Atlassian licenses and cloud migration services is generally well-documented with clear objectives, but suffers from a critical inconsistency in evaluation criteria and limitations in competition due to its single-supplier framework structure.

Score Breakdown

Legal Compliance75/100

The tender generally complies with legal requirements, providing reasonable deadlines and using standard procedures. However, the assigned CPV code (7405 - Database services) is too generic for the specific nature of Atlassian licenses and cloud migration services, which could lead to less targeted bidder outreach.

CPV code (7405) is too broad for the specific procurement.
Clarity70/100

The tender's description and requirements are mostly clear and well-documented through various forms and explanations. However, a significant contradiction exists between the 'relative_weighting' stated in the characteristics and the '100% cost-based' evaluation criteria specified in the AI-extracted requirements and Document 4, which severely impacts clarity.

Contradiction in evaluation criteria (relative_weighting vs. 100% cost-based).
Completeness90/100

The tender is highly complete, providing all essential information such as title, reference, organization, estimated value, deadlines, and duration. A comprehensive set of 9 documents, including draft agreements and submission forms, is also provided. The only minor omission is the specific location information beyond the NUTS code.

Specific location information is 'Täpsustamata' (Unspecified).
Fairness65/100

While document access is full and the value is disclosed, the tender's fairness is significantly impacted by the 'Max Participants: 1' characteristic for a framework agreement 'WITHOUT_REOPENING_COMPETITION'. This establishes a single-supplier framework, inherently limiting competition. Additionally, the vendor-specific nature (Atlassian) and the critical inconsistency in evaluation criteria reduce overall transparency and equal opportunity.

Single-supplier framework agreement ('Max Participants: 1' and 'WITHOUT_REOPENING_COMPETITION') limits competition.
Contradiction in evaluation criteria impacts transparency.
Practicality85/100

The tender demonstrates good practicality with support for electronic submission and e-procurement. Key dates like contract start and duration are clearly specified, and financing information is available. The provision of various forms in required formats also enhances practicality for bidders.

Specific location information is 'Täpsustamata' (Unspecified), which could be a minor practical concern for services requiring on-site presence.
Data Consistency50/100

A critical flaw in data consistency is the direct contradiction between the stated 'Evaluation Criteria: relative_weighting' in the procurement characteristics and the '100% cost-based' evaluation method detailed in the AI-extracted requirements and Document 4. This inconsistency is a major concern that could lead to confusion or legal challenges.

Critical contradiction in evaluation criteria (relative_weighting vs. 100% cost-based).
Sustainability20/100

The tender completely lacks any explicit criteria or focus on green procurement, social aspects, or innovation. It is not indicated as EU-funded, which often drives higher sustainability standards.

No green procurement criteria.
No social aspects included.

Strengths

Clear objective for Atlassian licenses and cloud migration.
Comprehensive set of tender documents and forms provided.
Electronic submission and e-procurement enabled.
Reasonable submission deadline.
Detailed financial and timeline information.

Concerns

Critical inconsistency: Contradiction regarding evaluation criteria (relative weighting vs. 100% cost-based).
Fairness/Competition: Single-supplier framework agreement limits competition.
CPV Code: Too generic (7405 - Database services) for the specific nature of the procurement.
Sustainability: Complete absence of green, social, or innovation criteria.
Location Information: 'Täpsustamata' (Unspecified) for location.

Recommendations

1. Immediately clarify and correct the discrepancy in evaluation criteria to ensure transparency and avoid legal challenges.
2. Reconsider the single-supplier framework structure; if truly necessary, provide robust justification, otherwise explore multi-supplier options for better competition.
3. Assign a more specific CPV code related to software maintenance, support, or cloud services to attract more relevant bidders.

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