Estonia14 days leftOpen

Taxi Service

Tender Overview

LOCATION

Estonia, Estonia

VALUE

€180,000

DEADLINE

February 16, 2026 at 12:00

CATEGORY

Services

CPV CODE

60120000-5

REFERENCE

304123

Project Timeline

Contact Information

View Original

Original Tender Description

Eesmärk on leida teenuseosutaja taksoteenusele ja ka transfeer teenustele ning erakorraliste saadetiste (veri, ravimid, proovimaterjalid) transpordiks.
⚠️

MANDATORY EXCLUSION GROUNDS

  • The bidder must comply with the qualification and exclusion criteria specified in the procurement pass (hankepass).

ELIGIBILITY REQUIREMENTS

  • The bidder's taxi fleet must consist of at least 50 vehicles.
  • Vehicles in the bidder's taxi fleet must not be older than 5 years.
  • The bidder must possess a valid taxi transport operating license.
  • The bidder must provide data for up to 11 vehicles (registration number, vehicle card number, validity) for compliance check.
  • The bidder must agree to the general terms and conditions of the framework agreement.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The service must be available 24/7.
  • Response time for emergency orders must be up to 10 minutes.
  • The bidder must offer the option of using a personalized service card.
  • The bidder must offer the option of using a mobile application.
  • The bidder must have a separate phone line for receiving orders.
  • The bidder must have a mobile application for receiving orders.
  • The bidder must ensure order fulfillment within specified times.
💰

FINANCIAL REQUIREMENTS

  • The bid must include daily and nightly driving tariffs.
  • The bid must include a starting fee.
  • The bid must include a waiting hour price.
  • The bid must include fixed transfer prices between different hospitals.
  • All obligations and risks must be accounted for in the bid price.
  • Bids will be evaluated based on the lowest price, which receives the maximum score.
📋

SUBMISSION REQUIREMENTS

  • The bidder must submit the bid according to the requirements.
  • The bidder must complete and submit the ESPD form (European Single Procurement Document).
  • The bidder must complete and submit the Technical Proposal Form (xlsx).
  • The bidder must complete and submit the Cost Form (xlsx).
  • The bidder must complete and submit the Application for Participation (docx).
  • The bidder must confirm having reviewed all tender documents.
  • The bidder must confirm agreement to all terms and conditions.

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PDF
Vastavustingimused
Tehnilised Spetsifikatsioonid304123_vastavustingimused.pdf7.5 KB
Summary:
This document details the mandatory conditions for the taxi service tender, covering bid submission requirements, a taxi fleet size of at least 50 vehicles (not older than 5 years), the provision of personalized service cards and mobile app usage, specific order fulfillment times, and dedicated telephone line and mobile application availability.
DOC
Pakkuja kinnitab, et täidab kõik hankemenetluse osalemise avalduses toodud tingi...
Esitamise Vormid304123 Hankemenetluses osalemise avaldus...50.9 KB
Summary:
Bidders must complete and submit this participation application, confirming they have reviewed all tender documents, agree to the terms, and have accounted for all obligations and risks in their offer price.
XLS
Kas pakkuja on täitnud Maksumusvormi?
Esitamise Vormid304123 Maksumusvorm.xlsx11.9 KB
Summary:
This document is a cost form for taxi and courier services, detailing day and night ride tariffs, start fees, waiting hour rates, and fixed transfer prices between various hospitals.
XLS
Nõuete vastavuse kontrolliks palun täita etteantud vorm
Esitamise Vormid304123 Tehnilise ettepaneku vorm.xlsx11.4 KB
Summary:
Bidders must complete this form with their company name, taxi operating license number, and details for up to 11 vehicles (registration number, vehicle card number, validity) intended for taxi service provision for compliance checking.
PDF
Hindamiskriteeriumid ja hinnatavad näitajad
Hindamiskriteeriumid304123_hindamiskriteeriumid.pdf3.2 KB
Summary:
This document outlines the evaluation criteria for taxi and courier services as well as transfer services, where the lowest price will receive the maximum score.
PDF
Hankepass täiendatavate selgitustega
Kvalifikatsiooninõuded304123_hankepass_taiendavate_selgitusteg...65.4 KB
Summary:
This explanatory ESPD document outlines the qualification and exclusion criteria for bidders, which must be completed electronically and not by submitting this PDF.
DOC
Tehniline kirjeldus
Tehnilised Spetsifikatsioonid304123 Taksoteenuse uldtingimused.docx27.5 KB
Summary:
This document outlines the requirements for taxi, courier, and transfer services for North-Estonian Medical Centre, including 24/7 availability, fast response times (up to 10 min for emergency), and the use of vehicles no older than 5 years.
DOC
Raamlepingu projekt
Lepingu Mall304123 Transporditeenuse riigihanke raam...46.4 KB
Summary:
This document is a draft framework agreement for taxi, courier, and transfer services for the North-Estonia Medical Centre, outlining general terms and conditions for future service orders.

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75
Good

Tender Quality Score

This tender for taxi and transfer services is well-structured and legally compliant, with clear requirements and consistent data. However, the stringent eligibility criteria, particularly the requirement for a fleet of at least 50 vehicles, significantly raise concerns about fairness and potential market restriction.

Score Breakdown

Legal Compliance90/100

The tender demonstrates strong legal compliance with reasonable submission deadlines, a clearly defined open procedure, appropriate CPV codes, and no detected disputes. The use of the ESPD further confirms adherence to EU and national procurement regulations.

Clarity90/100

The tender documentation is highly clear and unambiguous. The description of services, detailed AI-extracted requirements, specified evaluation criteria (lowest price), and clear performance conditions ensure that potential bidders can easily understand the scope and expectations.

Completeness85/100

The tender provides comprehensive information, including all basic details, financial figures, and a clear timeline. A full set of 9 documents is attached, covering all necessary aspects from technical specifications to submission forms. The only minor ambiguity is the unspecified exact location within Estonia.

Exact service region within NUTS EE is not precisely defined, though this may be acceptable for a regional hospital's service area.
Fairness30/100

While the tender supports e-procurement and has objective evaluation criteria, the eligibility requirement for a taxi fleet of at least 50 vehicles and vehicles not older than 5 years is exceptionally stringent. This significantly limits competition, potentially tailoring the tender to a very small number of large operators and raising serious concerns about market access and equal opportunity.

Requirement for a taxi fleet of at least 50 vehicles is highly restrictive and may limit competition.
Requirement for vehicles not older than 5 years is also strict and could further limit eligible bidders.
Practicality80/100

The tender is practical, supporting electronic submission and providing a clear URL for the e-procurement portal. Key dates, including the contract start date and duration, are explicitly stated, aiding bidder planning.

Data Consistency95/100

All key fields are populated, and there are no detected suspensions or disputes. The dates are logical and sequential, and the estimated value is consistent with the maximum value for the framework agreement, indicating robust data integrity.

Sustainability20/100

The tender lacks any explicit criteria or considerations for green procurement, social aspects, or innovation. This represents a missed opportunity to integrate broader sustainability goals into the procurement process.

No explicit green procurement criteria.
No social aspects or clauses included.

Strengths

Clear and comprehensive tender documentation.
Strong legal compliance and use of ESPD.
Objective evaluation criteria (lowest price).
Electronic submission and e-procurement enabled.
High data consistency and logical timeline.

Concerns

Highly restrictive eligibility criteria (50-vehicle fleet, 5-year vehicle age limit) severely limit competition.
Potential for market tailoring due to stringent fleet size requirement.
Absence of any sustainability (environmental, social, innovation) considerations.
Justification for not dividing the procurement, while standard, reinforces the single large provider approach given other requirements.

Recommendations

1. Re-evaluate and justify the necessity of the 50-vehicle fleet requirement, considering if it can be reduced or alternative solutions (e.g., consortiums) allowed to foster greater competition.
2. Consider introducing sustainability criteria, such as requirements for electric/hybrid vehicles or social clauses, to align with modern procurement best practices.
3. Provide a more precise definition of the service area if it is not intended to cover the entire NUTS EE region.

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B
Tender Quality Score
75/ 100 · Good

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