Tenders

Care and Support Services within an Extra Care Housing

Open
Deadline
2 days left
March 06, 2026
Contract Details
Category
Other
Reference
015824-2026
Value
Not disclosed
Location
North East England, United Kingdom
Published
February 24, 2026
CPV Code
Project Timeline

Tender Published

February 20, 2026

Deadline for Questions

February 27, 2026

Submission Deadline

March 06, 2026

Contract Start Date

November 01, 2026

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Budget
Not disclosed
Duration
60 months
Location
North East England
Type
Other
46
Quality Score/100
Fair

Original Tender Description

The Council is seeking to award a contract for the provision of care and support services for the following extra care accommodation settings: Haddington Vale, Cherry Tree Gardens. Service requirements include Care and Support Services to individuals aged 18+ who are eligible under the Care Act 2014 and whose care is fully or part funded by the Local Authority. The service will be provided to tenants within Haddington Vale and Cherry Tree Gardens extra care schemes (including bungalows). The service will include: Care and Support within Extra Care, Wellbeing Service, Unplanned Care.

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Requirements & Qualifications

13 requirements across 5 categories

Submission (2)
Mandatory (1)
Compliance (5)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS2
--Submissions must be made by the deadline of 2026-03-06T00:00:00.
--No specific submission documents or formats are detailed in the provided tender information.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided tender information.
ELIGIBILITY REQUIREMENTS5
--Bidders must be capable of providing care and support services to individuals aged 18 years and over.
--Bidders must be capable of providing services for individuals assessed by the Council as eligible under the Care Act 2014.
--Bidders must be capable of providing services for individuals whose care and support is fully or part funded by the Local Authority.
TECHNICAL CAPABILITY REQUIREMENTS4
--Bidders must demonstrate the ability to provide care and support services for individuals aged 18+ assessed under the Care Act 2014.
--Bidders must have the operational capacity to deliver services across Haddington Vale and Cherry Tree Gardens extra care schemes.
--Bidders must be capable of providing the specified service components: Care and Support within Extra Care, Wellbeing Service, and Unplanned Care.
FINANCIAL REQUIREMENTS1
--No specific financial requirements (e.g., minimum annual turnover, financial ratios) are detailed in the provided tender information.

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Documents

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46
Fair

Tender Quality Score

This tender, currently in 'planning' status, suffers from significant incompleteness and a lack of transparency, particularly concerning the absence of full document content, evaluation criteria, and detailed financial/submission requirements. While the service description is clear, the numerous missing elements severely impact its legal compliance, fairness, and practicality for potential bidders.

Score Breakdown

Legal Compliance60/100

The tender lacks a clearly defined procedure type and specific mandatory exclusion grounds, which are fundamental for legal compliance. The classified value, while sometimes permissible, reduces transparency. However, the CPV code is appropriate, and there are no reported disputes.

Missing procedure type
No specific mandatory exclusion grounds detailed
Clarity55/100

The core service description is clear and understandable. However, the absence of specified evaluation criteria, detailed technical/financial requirements, and submission instructions creates significant ambiguity for potential bidders, hindering their ability to prepare comprehensive proposals.

No evaluation criteria specified
No specific technical capability requirements detailed
Completeness40/100

This tender is highly incomplete. Crucially, no document content is available despite 4 documents being listed. The procedure type is missing, the value is classified, and there are significant gaps in defining financial, detailed technical, and submission requirements, as well as evaluation criteria.

No document content available
Missing procedure type
Fairness30/100

Fairness is severely compromised by the lack of access to document content, the classified value, and critically, the absence of specified evaluation criteria. The lack of e-submission also creates barriers to equal access for all potential bidders.

No document content available
Value not disclosed (classified)
Practicality45/100

The tender's practicality is low due to the absence of e-submission, the lack of accessible document content, and the unspecified submission requirements. While the contract start date and duration are clear, the process for bidders appears cumbersome and ill-defined.

No e-submission
No document content available
Data Consistency50/100

Several key fields are unpopulated or explicitly marked as 'None' or 'Not detailed' (e.g., procedure type, liable person, financial requirements, submission requirements), indicating significant data gaps. Dates are logical, and there are no disputes.

Missing procedure type
Missing liable person
Sustainability30/100

While the service itself (care and support) has inherent social value, the tender documentation does not explicitly include green procurement criteria, broader social clauses beyond the service description, or an innovation focus, which are increasingly expected in modern public procurement.

Not green procurement
No explicit social criteria beyond service description

Strengths

Clear service description and scope
Appropriate CPV code and NUTS code
Contract duration and start date specified
Tender is divided into parts, potentially encouraging broader participation

Concerns

No document content available for review
Missing evaluation criteria and detailed requirements (financial, technical, submission)
Procedure type not defined and value classified
Lack of e-submission and explicit sustainability considerations

Recommendations

1. Publish all tender documents with full content to ensure transparency and allow proper bidder preparation.
2. Clearly define the procurement procedure type, evaluation criteria, and detailed financial/technical/submission requirements.
3. Implement e-submission for improved accessibility and efficiency, and consider integrating explicit sustainability and social clauses.

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