United Kingdom32 days leftOpen

Trowbridge TC CCTV Enhancement

Tender Overview

LOCATION

South West England, United Kingdom

VALUE

£36,000

DEADLINE

March 06, 2026 at 12:00

CATEGORY

Other

CPV CODE

32234000

REFERENCE

001332-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Trowbridge Town Council invites tenders for the provision, installation, and commissioning of an upgraded Public Space CCTV system. The project involves replacing 13 legacy analogue/low-resolution units with new IP-enabled, high-definition digital cameras, integrating with the existing HIK system. The contract includes a 3-year maintenance and SLA, with a possible 3-year extension. Key objectives are superior image quality, reliability, compliance (BS EN 62676, UK GDPR), and value for money. Submission deadline: 12:00 Midday, 6th March 2026. Bids will be evaluated 50% on price and 50% on quality. Required documents: financial cost statement, experience, insurances, health and safety (RAMs), and additional information. Contact: stuart.legg@trowbridge.gov.uk.
⚠️

MANDATORY EXCLUSION GROUNDS

  • None explicitly stated in the provided text.

ELIGIBILITY REQUIREMENTS

  • Submit the tender by 12:00 Midday, 6th March 2026. Tenders delivered outside this time will not be accepted.
  • Treat all tender documents as private and confidential.
  • Ensure the tender conforms to all specified instructions.
  • Do not contact councillors or staff other than the specified point of contact (stuart.legg@trowbridge.gov.uk) for any reason.
  • Do not contact councillors or staff to encourage or support the tender outside the prescribed process.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Propose and install 13 new IP-enabled CCTV units.
  • Decommission outdated cameras.
  • Reuse 5 removed tandem view cameras where indicated.
  • Ensure seamless integration with the existing Town Council network.
  • Ensure seamless integration with the existing HIK monitoring suite.
  • Provide a comprehensive maintenance and service-level agreement (SLA) for a period of 3 years.
  • Be capable of extending the maintenance and SLA for a further 3 years.
  • Propose hardware with superior image quality in all lighting conditions.
  • Propose robust hardware with high uptime.
  • Propose hardware resistant to vandalism and weather.
  • Ensure full adherence to the Surveillance Camera Commissioner's Code of Practice.
  • Ensure full adherence to BS EN 62676.
  • Ensure full adherence to UK GDPR.
  • Ensure comprehensiveness and quality of all submitted documents.
💰

FINANCIAL REQUIREMENTS

  • Propose a solution that balances high performance with long-term cost-efficiency.
  • All rates and prices must be tendered exclusive of VAT.
📋

SUBMISSION REQUIREMENTS

  • Provide a Pricing Schedule with a transparent breakdown of capital costs (hardware/installation).
  • Provide a Pricing Schedule with a transparent breakdown of recurring revenue costs (maintenance).
  • Include response times for the Service Level Agreement (SLA) in the Pricing Schedule.
  • Provide a Technical Proposal with detailed specifications of the proposed hardware.
  • Provide a Technical Proposal with detailed installation methodology.
  • Provide case studies as evidence of similar CCTV upgrades performed for Local Authorities or Public Sector clients.
  • Submit example Risk Assessment and Method Statements (RAMs) or qualifications related to Health and Safety.
  • Submit copies of relevant insurances.
  • Submit details of relevant experience.
  • Submit details of relevant qualifications.
  • Submit details of membership of any relevant professional bodies.
  • Submit any additional information that would be beneficial to the assessment of the tender.
  • Submit an electronic copy of the submission to stuart.legg@trowbridge.gov.uk.
  • Ensure the electronic copy is submitted via email.

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PDF
Official PDF Version
PDF001332-2026_official.pdf
Summary:
Trowbridge Town Council invites tenders for the provision, installation, and 3-year (plus optional 3-year extension) maintenance of an upgraded public space CCTV system, requiring detailed financial costs, technical proposals, case studies, and compliance documentation.

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68
Good

Tender Quality Score

This tender outlines a clear project objective for CCTV enhancement but suffers from significant deficiencies in documentation and evaluation criteria, hindering a fair and transparent bidding process. The requirement for integration with a specific HIK system raises concerns about potential vendor lock-in.

Score Breakdown

Legal Compliance100/100

The tender uses an appropriate 'Below threshold - open competition' procedure. However, the absence of explicitly stated mandatory exclusion grounds is a notable omission for legal compliance. Adherence to UK GDPR and industry standards (BS EN 62676, Surveillance Camera Commissioner's Code of Practice) is a positive aspect.

Absence of explicit mandatory exclusion grounds
Clarity40/100

The project overview, scope of works, and key objectives are generally clear. However, the tender text contains incomplete sentences and phrases, and crucial appendices (camera lists, maps) are referenced but not provided, significantly impacting clarity for potential bidders.

Missing critical tender documents and appendices (e.g., Appendix 1, Appendix 2)
Incomplete sentences/phrases in the tender text (e.g., 'U', 'detailed specifications of')
Completeness83/100

While basic tender information is present, the overall completeness is severely compromised by the explicit mention of missing appendices (camera lists and maps) and the absence of defined evaluation criteria. This makes it impossible for bidders to submit a fully informed and competitive proposal.

Missing critical tender documents and appendices (e.g., camera lists, maps)
Absence of explicit evaluation criteria
Fairness60/100

The requirement for 'seamless integration with the existing HIK monitoring suite' is a significant concern. Specifying a particular brand for integration can unduly restrict competition to vendors compatible with or specialized in HIK systems, potentially tailoring the tender to a specific company or solution and limiting market access for other capable providers.

Requirement for integration with a specific 'HIK system' potentially restricts competition and indicates tailoring
Practicality40/100

The scope of work and objectives appear practical for the estimated value and duration. However, the lack of complete tender documents, particularly the referenced appendices, makes it highly impractical for bidders to accurately assess the full scope and formulate a precise, competitive bid.

Impractical for bidders to formulate a precise bid due to missing critical documents
Data Consistency100/100

No explicit inconsistencies were detected within the provided tender extract.

Sustainability25/100

The tender does not explicitly incorporate green or social procurement criteria. The reuse of 5 existing cameras is a minor positive aspect, but it is not framed as a specific sustainability objective.

Lack of explicit sustainability criteria (environmental or social)

Strengths

Clear project overview and objectives
Specific technical requirements (e.g., IP-enabled, adherence to standards)
Focus on long-term support with a 3-year SLA and extension option
Emphasis on image quality, reliability, and compliance with relevant codes/standards
Open competition procedure for below-threshold value

Concerns

Missing critical tender documents and appendices (e.g., camera lists, maps)
Absence of explicit evaluation criteria, hindering transparency and fair competition
Potential vendor lock-in/tailoring due to the specific brand requirement (HIK system)
Incomplete tender text (cut-off sentences/phrases)
Lack of explicit mandatory exclusion grounds

Recommendations

1. Publish the complete tender documentation, including all referenced appendices (camera lists, maps) and full specifications, to enable comprehensive and accurate bidding.
2. Clearly define and publish the evaluation criteria, including weighting for each criterion, to ensure transparency and fairness in the assessment process.
3. Review the requirement for 'HIK monitoring suite' integration to ensure it does not unduly restrict competition; consider if open standards or alternative integration methods could achieve the same outcome without brand specificity.

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B
Tender Quality Score
68/ 100 · Good

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