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Delivery of assessed care packages within Chestnut Grange, MacGregor Tithe and Tyldesley Court.

Tender Overview

LOCATION

Shropshire and Staffordshire, United Kingdom

VALUE

£4,095,743

DEADLINE

February 10, 2026 at 12:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

002100-2026

Project Timeline

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Contact Information

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Original Tender Description

The Council will fund the supplier for those individuals who are eligible for planned care packages at: • MacGregor Tithe (Extra Care Scheme), Hospital Street, Tamworth, B79 7EF • Chestnut Grange (Extra Care Scheme), All Saints Road, Burton upon Trent, DE14 3HL. • Tyldesley Court (Retirement Housing Complex), High Street, Burton upon Trent, DE14 1LJ which opens in 2026. The care commissioned at the sites will be paid on the Authority's extra care hourly rate. The Authority will not subsidise any care that is delivered outside of the commissioned Care Package throughout the day and night. The Authority will not provide any additional funding for care delivery that is in addition to the Care Packages of Service Users residing at the Sites. The Housing Providers of the Sites may fund the delivery of unplanned care and support at the Extra Care Sites with the supplier. This decision has not yet been taken by the Housing Providers at the point the tender is commenced. This service is not in the scope of this Agreement, but there is an expectation that if requested the supplier would enter into a separate agreement for any such service with the Housing Provider. Residents located at the Sites may approach the supplier to self-fund care packages, social support or housekeeping tasks. Self-funded care packages are not within the scope of this Agreement, but there is an expectation that if requested the supplier would enter into a separate agreement for any such service with Residents. The supplier must ensure that they develop and maintain a positive and constructive working relationship with the Housing Providers during the term of this Agreement. There will be one supplier who will deliver planned care and support at all 3 sites: MacGregor Tithe (Extra Care Scheme), Hospital Street, Tamworth, B79 7EF, Chestnut Grange (Extra Care Scheme), All Saints Road, Burton upon Trent, DE14 3HL and Tyldesley Court (Sheltered accommodation), High Street, Burton upon Trent, DE14 1LJ. Therefore, the advertised value for the total estimated agreement value for planned care and support at the sites will be £3,250,590 - £3,413,119 excluding VAT.
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MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided tender information.
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ELIGIBILITY REQUIREMENTS

  • Must be a single supplier capable of delivering services across all three specified sites.
  • Must be capable of delivering health and social work services (CPV category).
  • Must be able to commit to a 24-month contract duration.
  • Must be ready to commence services by July 2026.
  • Must be capable of providing unplanned care and support to Housing Providers if requested (under a separate agreement).
  • Must be capable of providing self-funded care packages, social support, or housekeeping tasks to Residents if requested (under a separate agreement).
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TECHNICAL CAPABILITY REQUIREMENTS

  • Must deliver planned care packages to eligible individuals at MacGregor Tithe, Chestnut Grange, and Tyldesley Court.
  • Must deliver care and support at all three specified sites: MacGregor Tithe (Hospital Street, Tamworth, B79 7EF), Chestnut Grange (All Saints Road, Burton upon Trent, DE14 3HL), and Tyldesley Court (High Street, Burton upon Trent, DE14 1LJ).
  • Must be prepared to commence service delivery at Tyldesley Court when it opens in 2026.
  • Must understand and adhere strictly to the scope of commissioned care packages, without expectation of additional funding for services outside this scope.
  • Must develop and maintain a positive and constructive working relationship with the Housing Providers during the term of the Agreement.
  • Must be prepared to enter into separate agreements with Housing Providers for unplanned care and support if requested.
  • Must be prepared to enter into separate agreements with Residents for self-funded care packages, social support, or housekeeping tasks if requested.
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FINANCIAL REQUIREMENTS

  • Must accept payment for commissioned care at the Authority's extra care hourly rate.
  • Must acknowledge the estimated contract value for planned care and support will be between £3,250,590 and £3,413,119 (excluding VAT).
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SUBMISSION REQUIREMENTS

  • Must submit the bid by the deadline of 2026-02-10 at 12:00:00.

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PDF
Official PDF Version
PDF002100-2026_official.pdf
Summary:
Staffordshire County Council seeks a single supplier for planned care packages at three Extra Care/Retirement Housing sites, valued at £3.25M-£3.41M, for a contract starting July 2026.

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68
Good

Tender Quality Score

This tender outlines a clear scope for planned care services across three sites but suffers from a critical lack of comprehensive documentation, including evaluation criteria and full terms, which hinders a complete assessment of its quality and fairness.

Score Breakdown

Legal Compliance100/100

The tender follows an Open procedure, but the absence of detailed mandatory exclusion grounds, selection criteria, and award criteria within the provided information makes it impossible to fully assess compliance with transparency and equal treatment principles. The lack of any attached documents is a significant concern.

•Absence of detailed mandatory exclusion grounds
•Absence of detailed selection criteria
Clarity40/100

The description of the core service (planned care packages) and payment structure is reasonably clear. However, the expectations regarding separate agreements for unplanned/self-funded care introduce potential ambiguities without full contract terms.

•Potential ambiguity regarding the scope and terms of 'separate agreements' for unplanned/self-funded care without full documentation.
Completeness83/100

This is the most significant weakness. The tender information is severely incomplete, lacking any attached documents, detailed exclusion/selection/award criteria, and full contractual terms. This prevents bidders from fully understanding the requirements and preparing a comprehensive offer.

•No tender documents attached or available for review
•Missing detailed mandatory exclusion grounds
Fairness60/100

The requirement for a single supplier to cover all three sites, while potentially justifiable for service integration, could limit competition, especially for smaller providers. The absence of evaluation criteria makes it impossible to assess how offers will be judged fairly. The expectation to enter into separate agreements for additional services, without clear terms, could place undue burden on the supplier.

•Requirement for a single supplier across all three sites may limit competition (potential tailoring concern if not justified)
•Absence of evaluation criteria compromises transparency and fairness of the award process
Practicality40/100

The requirement for a single supplier across three distinct sites, including one opening in 2026, demands significant logistical and operational capability. The expectation to manage separate agreements with multiple Housing Providers and individual Residents adds administrative complexity.

•Logistical complexity for a single supplier to manage three sites, including a new opening
•Administrative burden of potentially managing multiple separate agreements with Housing Providers and individual Residents.
Data Consistency100/100

There is a clear inconsistency in the financial information. The estimated value is stated in EUR, while the subsequent range for planned care and support is provided in GBP (£).

•Inconsistency in currency: Estimated Value in EUR, but estimated range for planned care in GBP (£).
Sustainability25/100

While 'Social Criteria' is listed as a characteristic, no specific details or requirements are provided within the extracted information. This makes it impossible to assess the depth or impact of sustainability considerations.

•Lack of specific details regarding the 'Social Criteria' characteristic
•No explicit mention of environmental or innovation aspects.

Strengths

Clear description of the core service scope and payment model for planned care.
Identifies specific locations for service delivery.
Explicitly states contract duration and estimated value.
Includes 'Social Criteria' as a characteristic, indicating intent for broader impact.

Concerns

Critical absence of any tender documents or detailed criteria (exclusion, selection, award).
Potential for limited competition due to the single supplier requirement for all three sites.
Financial inconsistency: Estimated value in EUR vs. estimated range in GBP.
Ambiguity and potential burden related to separate agreements for unplanned/self-funded care.
Lack of detail on 'Social Criteria' and other sustainability aspects.

Recommendations

1. Publish all comprehensive tender documents, including full terms and conditions, detailed exclusion/selection criteria, and clear award criteria.
2. Clarify the rationale for the single supplier requirement and consider if lotting or alternative structures could enhance competition without compromising service integration.
3. Standardize currency for all financial figures and provide clear guidance on exchange rates if applicable.

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Tender Quality Score
68/ 100 · Good
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