Tenders

Mystery Shopper Service (Public Inquiry)

Open
Deadline
3 days left
March 06, 2026
Contract Details
Category
Other
Reference
6755343
Value
Not disclosed
Location
Vilnius County, Lithuania
Published
February 24, 2026
CPV Code
Project Timeline

Tender Published

March 02, 2026

Deadline for Questions

February 27, 2026

Submission Deadline

March 06, 2026

Tender Opening

March 06, 2026

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Budget
Not disclosed
Duration
9 months
Location
Vilnius County
Type
Other
75
Quality Score/100
Good
Market Benchmark
Avg. Winning Price
€694,267
Avg. Bids
2.6
Competition
Low
SME Winners
89%
942 tenders analyzed

Original Tender Description

Mystery Shopper Service (Public Inquiry)
Green Procurement

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Competitors

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Requirements & Qualifications

5 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (1)
Technical (1)
Financial (1)
SUBMISSION REQUIREMENTS1
--*
MANDATORY EXCLUSION GROUNDS1
--*
ELIGIBILITY REQUIREMENTS1
--*
TECHNICAL CAPABILITY REQUIREMENTS1
--*
FINANCIAL REQUIREMENTS1
--*

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Documents

7 documents available with AI summaries

1 priedas Pasiūlymo forma.docxDOC
1 priedas Pasiūlymo forma.docx -- 48.5 KB

No content extracted

2 priedas TS.docxDOC
2 priedas TS.docx -- 34.9 KB

No content extracted

3 priedas Kvalifikacijos deklaracija.docxDOC
3 priedas Kvalifikacijos deklaracija.docx -- 31.4 KB

No content extracted

4 priedas Sutarties projektas.docxDOC
4 priedas Sutarties projektas.docx -- 72.6 KB

No content extracted

Pirkimo sąlygos.docxDOC
Pirkimo sąlygos.docx -- 58.3 KB

No content extracted

NoticePDF
Notice_6755343.pdf

This document contains a tender notice for "Mystery client research service" (Open procedure) issued by the Social Services Supervision Department under the Ministry of Social Security and Labour in Lithuania.

Tender Structure XML - Cycle 1XML
c4t_6755343_1.xml

This document contains the structure for a simplified open tender for a secret client research service, requiring a complete tender file to be submitted.

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75
Good

Tender Quality Score

This tender for 'Mystery client research service' is generally well-structured with clear basic information and CPV codes. However, it lacks disclosure of the estimated value and detailed evaluation criteria, impacting completeness and fairness.

Score Breakdown

Legal Compliance75/100

The tender provides a clear CPV code, organization details, and an open procedure type. The deadline is specified. Regulatory compliance is assumed given it's an active tender, but the absence of explicitly stated regulatory references is a minor point. No disputes are indicated.

Clarity80/100

The title and description are clear. The tender specifies it's an open procedure and provides CPV codes. However, the lack of explicit evaluation criteria and detailed requirements within the extracted documents (many with no content) significantly reduces overall clarity.

Missing evaluation criteria specified.
Completeness70/100

Most basic information like title, organization, and duration is present. The submission deadline and opening date are provided. However, the crucial 'Estimated Value' is not disclosed, and several attached documents have no extracted content, leaving key requirements undocumented.

Estimated value not disclosed.
Content missing from several key tender documents (Pirkimo sąlygos.docx, 4 priedas Sutarties projektas.docx, 2 priedas TS.docx, 3 priedas Kvalifikacijos deklaracija.docx, 1 priedas Pasiūlymo forma.docx).
Fairness85/100

The tender uses an e-procurement characteristic, indicating a level of fairness. The procedure is open. However, the lack of disclosed value and missing evaluation criteria prevent potential bidders from fully assessing the opportunity and may hinder objective comparison. The short submission deadline is also a concern for fairness.

Estimated value not disclosed.
No evaluation criteria specified.
Practicality65/100

The tender is designated as 'E-Procurement', which is a positive indicator. A contract duration is specified. However, financing information is missing, and the 'e-submission' is not explicitly detailed beyond the general 'E-Procurement' characteristic. The contract start date is not provided.

Financing information not provided.
Contract start date not provided.
Data Consistency90/100

Key fields like title, reference, organization, CPV, and dates are populated. The tender is active with no indications of suspension or disputes. The dates provided (submission deadline and opening date) are logically sequential.

Sustainability50/100

There is no explicit mention of green procurement, social aspects, innovation, or EU funding in the provided tender information. This category is therefore scored low due to the absence of any such considerations.

No mention of green procurement criteria.
No mention of social aspects or innovation.

Strengths

Clear title, reference, organization, and CPV code.
Open procedure type and e-procurement mentioned.
Active status and no reported disputes.
Contract duration specified.

Concerns

Estimated value is not disclosed.
Evaluation criteria are missing.
Several crucial tender documents have no content extracted.
Short submission deadline.

Recommendations

1. Disclose the estimated value of the contract.
2. Clearly outline the evaluation criteria for bids.
3. Ensure all attached tender documents are complete and accessible.

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