United Kingdom17 days leftOpen

SWL Debt Recovery Services

Tender Overview

LOCATION

London, United Kingdom

VALUE

£6,000,000

DEADLINE

February 20, 2026 at 00:00

CATEGORY

Other

CPV CODE

79940000

REFERENCE

004598-2026

Project Timeline

Contact Information

View Original

Original Tender Description

South West London Procurement Partnership (SWLPP) on behalf of the 4 Trusts in South West London, is entering into market engagement to gain insight into the market for the following debt collection services, which will inform the strategy for the forthcoming tender, which may include 1 or all of the Trusts: 1. Overseas patient debt 2. Private patient debt 3. Staff salary overpayments The aim is to gauge market interest, obtain preliminary information from potential bidders around the proposed service and understand feasibility. This feedback will be used to inform the draft specifications.
⚠️

MANDATORY EXCLUSION GROUNDS

  • Not specified for this preliminary market engagement.
  • Companies participating in the future tender must not be subject to mandatory exclusion grounds as per public procurement regulations.

ELIGIBILITY REQUIREMENTS

  • Companies must be suppliers of debt recovery services to participate in the market engagement.
  • Companies must be capable of providing debt collection services for NHS Trusts.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Companies must possess the capability or interest in providing debt collection services for overseas patient debt.
  • Companies must possess the capability or interest in providing debt collection services for private patient debt.
  • Companies must possess the capability or interest in providing debt collection services for staff salary overpayments.
  • Companies should be prepared to provide preliminary information regarding their proposed service for these debt types.
💰

FINANCIAL REQUIREMENTS

  • Not explicitly stated for this preliminary market engagement.
  • Companies bidding on the future tender should demonstrate financial capacity to deliver a contract with an estimated value of 6,000,000 EUR over 24 months.
📋

SUBMISSION REQUIREMENTS

  • Companies must participate in the preliminary market engagement exercise.
  • Companies must provide market insight and preliminary information to inform the strategy for the forthcoming tender.
  • Companies must submit their engagement response by the deadline of 2026-02-20T00:00:00.
  • The feedback provided will be used to inform the draft specifications for the future tender.

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DOC
OCDS Record
OCDS Data004598-2026_ocds_record.json
Summary:
This document is an OCDS record for a market engagement by Croydon Health Services NHS Trust and SWLPP, seeking information from potential bidders on debt collection services for overseas patient, private patient, and staff salary overpayments to inform a future tender strategy.
DOC
OCDS Release Package
OCDS Data004598-2026_ocds_release.json
Summary:
This document provides OCDS data detailing a market engagement exercise by South West London Procurement Partnership for forthcoming debt collection services, including overseas patient, private patient, and staff overpayment debts, to gather market insight for future tender specifications.
PDF
Official PDF Version
General Information004598-2026_official.pdf
Summary:
This notice invites suppliers of debt recovery services to participate in a preliminary market engagement exercise to inform the strategy for a future tender covering overseas patient, private patient, and staff salary overpayment debt collection for four South West London NHS Trusts.
HTM
Tender Notice
Administrative Documents004598-2026.html
Summary:
This is a preliminary market engagement notice from SWLPP for debt recovery services (overseas patient, private patient, staff salary overpayments) for four NHS Trusts, seeking market insight to inform a future tender with an estimated value of £5-6 million.

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75
Good

Tender Quality Score

This is a well-structured preliminary market engagement notice, effectively gathering market insight for a future tender, though it has some minor data completeness and practical limitations.

Score Breakdown

Legal Compliance75/100

The market engagement itself is a compliant and transparent step in public procurement. CPV codes are correctly assigned. While the formal 'Type' and 'Procedure' fields are 'None', the description clearly defines it as a planning/market engagement phase, mitigating this as a major legal issue for this stage.

Formal 'Type' and 'Procedure' fields are 'None' in structured data.
Clarity80/100

The purpose of this preliminary market engagement is exceptionally clear, detailing the services sought and the aim to inform a future tender strategy. Requirements for participation in the engagement are well-defined and understandable, even if evaluation criteria for a formal tender are not yet present (which is appropriate for this stage).

Evaluation criteria are not specified, which is expected for a PME but noted as a missing element in the general criteria.
Completeness70/100

Basic information, estimated value, contract duration, and start date are all clearly provided. Documents are attached and summarized. However, the formal 'Type' and 'Procedure' fields are unpopulated, and evaluation criteria are absent, which, while appropriate for a PME, represents a structural gap in completeness.

Formal 'Type' and 'Procedure' fields are 'None'.
No evaluation criteria specified.
Fairness85/100

The market engagement process itself promotes fairness by seeking broad input from potential bidders. The estimated value is disclosed, and requirements are generic, not tailored. However, the absence of electronic submission capabilities could pose a barrier to equal access for some suppliers.

No electronic submission (e-submission) option.
Practicality65/100

Key practical details like contract start date and duration are clearly specified. However, the lack of electronic submission is a significant practical drawback, potentially increasing administrative burden for participants and the procuring entity.

No electronic submission (e-submission) option.
Data Consistency90/100

Dates are logical and consistent, and there are no reported disputes or suspensions. Most key fields are populated accurately. The main inconsistencies are the unpopulated 'Type', 'Procedure', and 'Liable Person' fields.

Formal 'Type' and 'Procedure' fields are 'None'.
'Liable Person' field is empty.
Sustainability50/100

There is no explicit mention of green procurement, social aspects, or innovation focus within the tender information. While debt recovery services may have less direct environmental impact, social considerations (e.g., ethical collection practices) could be relevant.

No explicit green procurement criteria.
No explicit social criteria.

Strengths

Clear purpose and detailed description of the market engagement.
Transparency regarding estimated value and contract duration.
Appropriate CPV classification for the services sought.
Good data consistency for key timeline and financial information.
Requirements for market engagement are generic and fair.

Concerns

Formal 'Type' and 'Procedure' fields are 'None' in structured data.
Lack of electronic submission capabilities.
Absence of explicit sustainability, green, social, or innovation criteria.
'Liable Person' field is empty.
No evaluation criteria specified (though appropriate for PME, it's a structural gap).

Recommendations

1. Specify the formal procedure type (e.g., RFI, PME) in structured data fields for improved clarity and categorization.
2. Implement electronic submission capabilities for future formal tenders to enhance accessibility and efficiency.
3. Consider incorporating sustainability, social, or innovation criteria into the future tender specifications, even for debt recovery services (e.g., ethical practices, data security standards, staff training).

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B
Tender Quality Score
75/ 100 · Good

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