United Kingdom24 days leftOpen

All-Age Carers Support Service

Tender Overview

LOCATION

Berkshire, Buckinghamshire and Oxfordshire, United Kingdom

VALUE

£4,620,000

DEADLINE

February 27, 2026 at 00:00

CATEGORY

Other

CPV CODE

85312310

REFERENCE

004886-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Buckinghamshire Council will be procuring a Contract for a Provider to deliver the All-Age Carers Support Service, which will support both Adult and young carers, as well as a new digital offer. Our vision for the proposed service aligns with the leading national charity for carers, The Carers Trust, and is outlined in our All-Age Carers Strategy 2025-2030, published in February 2025. We want every carer in Buckinghamshire to be recognised and valued, being able to access the information, support and resources they need to live fulfilling lives, alongside their caring role. Please be advised that delivery of the upcoming service may require providers to engage in collaborative working arrangements. This approach is intended to ensure that all aspects of the service specification are met effectively and to deliver the best possible outcomes for unpaid carers in Buckinghamshire. Providers should consider opportunities for partnership working as part of their planning and proposal development.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are mentioned in the provided information.

ELIGIBILITY REQUIREMENTS

  • No specific eligibility requirements are mentioned in the provided information.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to deliver an All-Age Carers Support Service.
  • Ability to support both Adult and young carers.
  • Ability to deliver a new digital offer as part of the service.
  • Service vision must align with the leading national charity for carers, The Carers Trust.
  • Service delivery must align with Buckinghamshire Council's All-Age Carers Strategy 2025-2030.
  • Ability to ensure every carer in Buckinghamshire is recognised and valued.
  • Ability to ensure carers can access the information, support, and resources they need.
  • Ability to ensure carers can live fulfilling lives alongside their caring role.
  • Willingness and capability to engage in collaborative working arrangements to meet service specification effectively.
  • Ability to consider opportunities for partnership working as part of planning and proposal development.
💰

FINANCIAL REQUIREMENTS

  • Ability to deliver the service within an estimated contract value of 4,620,000 EUR.
  • Ability to deliver the service for a contract duration of 36 months.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by the deadline: 2026-02-27T00:00:00.
  • Proposals must demonstrate how the service vision aligns with The Carers Trust.
  • Proposals must demonstrate how the service aligns with Buckinghamshire Council's All-Age Carers Strategy 2025-2030.
  • Proposals must detail the delivery of an All-Age Carers Support Service, including support for Adult and young carers.
  • Proposals must detail the delivery of a new digital offer.
  • Proposals must outline how the provider will ensure carers are recognised and valued.
  • Proposals must outline how the provider will ensure carers can access necessary information, support, and resources.
  • Proposals must outline how the provider will ensure carers can live fulfilling lives alongside their caring role.
  • Proposals must consider and detail opportunities for partnership working.
  • Proposals must detail how the provider will engage in collaborative working arrangements.

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DOC
OCDS Record
OCDS Data004886-2026_ocds_record.json
Summary:
This OCDS record provides structured data outlining Buckinghamshire Council's upcoming procurement for an All-Age Carers Support Service, including a digital offer and encouraging collaborative proposals, aligning with their 2025-2030 strategy.
DOC
OCDS Release Package
OCDS Data004886-2026_ocds_release.json
Summary:
This OCDS data package provides structured information about Buckinghamshire Council's planned procurement for the All-Age Carers Support Service, including buyer details and the planned procurement notice.
PDF
Official PDF Version
Administrative Documents004886-2026_official.pdf
Summary:
Buckinghamshire Council is planning to procure an All-Age Carers Support Service, including a new digital offer, with an estimated value of £3.85 million, and encourages providers to consider collaborative working for the upcoming tender.
HTM
Tender Notice
Administrative Documents004886-2026.html
Summary:
Buckinghamshire Council is planning to procure an All-Age Carers Support Service, including a new digital offer, with an estimated value of £3.85 million over an initial three-year term, encouraging collaborative partnerships.

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68
Good

Tender Quality Score

This tender for an All-Age Carers Support Service is currently in a 'planned' status with good descriptive clarity, but suffers from significant gaps in legal compliance, completeness, and fairness due to missing critical information such as evaluation criteria and detailed legal requirements.

Score Breakdown

Legal Compliance70/100

The tender defines the procedure type and CPV code correctly. However, the explicit absence of mandatory exclusion grounds and eligibility requirements in the provided information, coupled with a missing reveal date for a tender with a submission deadline, represents significant legal compliance gaps. While the status is 'planned', these omissions are critical if this were a live tender.

Missing reveal date, preventing assessment of reasonable submission period.
No specific mandatory exclusion grounds mentioned.
Clarity75/100

The service description and technical requirements are clear and well-articulated, outlining the vision and expected approach. However, the complete absence of specified evaluation criteria and detailed performance conditions significantly reduces the overall clarity for potential bidders.

No evaluation criteria specified.
Performance conditions are not explicitly detailed beyond the general service vision.
Completeness65/100

Basic information such as title, reference, organization, value, duration, and deadlines are provided. However, the tender is incomplete due to the explicit lack of mandatory exclusion grounds, eligibility requirements, and, most critically, evaluation criteria. The listed documents appear to be administrative notices rather than comprehensive tender specifications.

Missing mandatory exclusion grounds.
Missing eligibility requirements.
Fairness70/100

The estimated value is disclosed, and the requirements do not appear to be tailored to a specific company. However, the absence of evaluation criteria severely impacts transparency and objectivity. The lack of e-submission capabilities and the missing reveal date also raise concerns about equal access and fair competition.

No evaluation criteria specified, impacting objectivity and transparency.
No electronic submission (e-submission) supported.
Practicality60/100

The contract start date and duration are clearly specified, and financing information is available. However, the absence of electronic submission support is a significant practical drawback in modern procurement. A direct URL to comprehensive tender documents is also not explicitly provided.

No electronic submission (e-submission) supported.
Direct document URL not explicitly provided in basic information.
Data Consistency80/100

Most key fields are populated, and there are no reported disputes or suspensions. However, the 'planned' status with a specific submission deadline and missing reveal date creates an inconsistency. Minor issues include empty codes for procedure type and a currency discrepancy between the main estimated value (EUR) and document summaries (GBP).

Inconsistency between 'planned' status and presence of a submission deadline without a reveal date.
Currency discrepancy in estimated value between main data (EUR) and document summaries (GBP).
Sustainability50/100

The tender demonstrates a strong focus on social aspects by addressing 'All-Age Carers Support Service' and aiming for 'best possible outcomes for unpaid carers'. It also includes an innovation focus with the mention of a 'new digital offer'. However, there is no indication of green procurement criteria.

No explicit green procurement criteria mentioned.

Strengths

Clear and detailed service description.
Strong social focus and inclusion of a new digital offer (innovation).
Estimated value, duration, and contract start date are specified.
Procedure type and CPV code are correctly assigned.

Concerns

Absence of mandatory exclusion grounds and eligibility requirements.
Lack of specified evaluation criteria.
No electronic submission (e-submission) supported.
Missing reveal date for a tender with a submission deadline.
Incomplete tender documentation (based on summaries).

Recommendations

1. Publish comprehensive tender documents including full legal requirements (exclusion/selection criteria) and detailed evaluation criteria.
2. Implement electronic submission capabilities to enhance accessibility and efficiency.
3. Clarify the tender's status (e.g., Prior Information Notice vs. live tender) and provide a clear reveal date if it is a formal tender.

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B
Tender Quality Score
68/ 100 · Good

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