Tenders

Procurement of Network Support Services

Open
Deadline
6 days left
March 10, 2026
Contract Details
Category
Other
Reference
016556-2026
Value
£118,800
Location
West Wales and The Valleys, United Kingdom
Published
February 24, 2026
CPV Code
Project Timeline

Tender Published

February 24, 2026

Deadline for Questions

March 03, 2026

Submission Deadline

March 10, 2026

Contract Start Date

March 13, 2026

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Budget
£118,800
Duration
13 months
Location
West Wales and The Valleys
Type
Other
75
Quality Score/100
Good

Original Tender Description

The University of South Wales (USW) operates a multi-campus network environment that underpins critical teaching, learning, research, and business services across Treforest, Glyntaff, Cardiff, and Newport. The network includes a modern software-defined access infrastructure, enterprise wireless, security platforms, and a monitoring capability used to maintain performance, availability, and operational assurance. USW requires additional specialist capability to support day-to-day network operations, maintain service stability, and provide structured oversight across core BAU tasks. This requirement also supports the development of internal capability through training and mentorship of junior engineers, student placements, and graduates. The supplier will work closely with the USW Network team to support operational delivery, maintain compliance with service processes, and contribute to proactive monitoring, fault resolution, controlled change, and continuous improvement.

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Requirements & Qualifications

17 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (11)
Technical (3)
Financial (1)
SUBMISSION REQUIREMENTS1
--No specific submission requirements are detailed in the provided text.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS11
--The supplier must be capable of supporting day-to-day network operations.
--The supplier must be able to maintain service stability.
--The supplier must provide structured oversight across core Business As Usual (BAU) tasks.
TECHNICAL CAPABILITY REQUIREMENTS3
--The supplier must possess specialist capability to support a multi-campus network environment.
--This environment includes modern software-defined access infrastructure, enterprise wireless, security platforms, and a monitoring capability.
--The capability is required to maintain performance, availability, and operational assurance of the network.
FINANCIAL REQUIREMENTS1
--The total value of the tender is 118800 EUR.

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Documents

No processed documents available for this tender.

Documents will appear here once they are downloaded and analyzed.

75
Good

Tender Quality Score

This tender for network support services is generally well-structured with clear objectives and a reasonable estimated value. However, it lacks detailed evaluation criteria and specific submission instructions, impacting its overall completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender adheres to basic legal requirements by specifying a CPV code, organization, and a clear procedure type. Deadlines are provided, though the submission deadline might be considered short given the scope. No disputes are noted. The procedure is 'Below threshold - open competition', which implies adherence to relevant national procurement regulations for this value range.

Clarity80/100

The description of the required network support services is clear and detailed, outlining the scope of work, the environment, and the expected collaboration with the internal team. The AI-extracted requirements further clarify the expectations regarding operational support, stability, and internal capability development.

Completeness70/100

Key information such as title, reference, organization, estimated value, contract duration, and start date are present. However, the absence of specific submission requirements and detailed evaluation criteria means that crucial information for bidders is missing, reducing the overall completeness.

Missing evaluation criteria
No specific submission requirements detailed
Fairness85/100

The tender is open competition, and the value is disclosed, promoting transparency. The requirements are described in a way that appears objective and focused on the service needed, rather than tailored to a specific company. Access to full documents is implied by the 'Documents available' check, though content is not summarized.

Practicality65/100

The tender specifies a contract start date and duration. However, the lack of information regarding e-submission and the absence of summarized document content make the practical aspects of engagement less straightforward for potential bidders.

No e-submission specified
No document content available for review
Data Consistency90/100

Key fields such as title, reference, organization, value, and dates are populated logically. There are no reported disputes or suspensions, and the timeline appears consistent with the contract duration and start date.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, innovation focus, or EU funding, which are common elements in modern tenders to promote sustainability. This suggests a lack of emphasis on these areas.

Not green procurement
No social criteria mentioned

Strengths

Clear description of services and objectives
Open competition procedure
Disclosure of estimated value
Presence of CPV code and NUTS code

Concerns

Missing evaluation criteria
Lack of specific submission requirements
No explicit sustainability considerations

Recommendations

1. Provide detailed evaluation criteria to ensure fair assessment.
2. Specify clear submission requirements and process.
3. Consider incorporating sustainability aspects into the tender.

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