United Kingdom3 days leftOpen

LBHF SEND Mediation and Disagreement Resolution Service Market Engagement

Tender Overview

LOCATION

Inner London - West, United Kingdom

VALUE

£97,000

DEADLINE

February 05, 2026 at 12:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

000551-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The London Borough of Hammersmith & Fulham is undertaking an open procurement for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. This service provides impartial mediation to resolve disputes between families and the local authority or education providers, in accordance with Chapter 11 of the SEND Code of Practice.
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MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are provided in this market engagement notice.

ELIGIBILITY REQUIREMENTS

  • Must be capable of providing a statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service.
  • Must be able to provide impartial mediation.
  • Must be able to resolve disputes between families and the local authority or education providers.
  • Must operate in accordance with Chapter 11 of the SEND Code of Practice.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate expertise in providing Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution services.
  • Demonstrate capability to deliver impartial mediation services.
  • Demonstrate understanding and adherence to Chapter 11 of the SEND Code of Practice.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidders are provided in this market engagement notice.
📋

SUBMISSION REQUIREMENTS

  • Submission must be made by the deadline: 2026-02-05 12:00:00.

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PDF
Official PDF Version
PDF000551-2026_official.pdf
Summary:
This document is a market engagement notice for the London Borough of Hammersmith & Fulham's statutory SEND Mediation and Disagreement Resolution Service, detailing procurement scope, estimated value, contract dates, submission deadlines, and award criteria.

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67
Good

Tender Quality Score

This tender notice is critically incomplete, lacking essential documentation and detailed requirements, which severely hinders fair competition and increases procurement risk. It appears to be a preliminary announcement rather than a fully actionable open competition.

Score Breakdown

Legal Compliance100/100

The absence of mandatory exclusion grounds is a significant legal non-compliance issue, as these are statutory requirements in public procurement. The lack of comprehensive tender documents also raises concerns about adherence to transparency and equal treatment principles.

Absence of mandatory exclusion grounds
Lack of comprehensive tender documents for an open competition
Clarity40/100

The requirements provided are extremely high-level and vague, particularly for technical capability, making it difficult for potential bidders to understand what is expected or how their submissions will be evaluated. The title's 'Market Engagement' alongside 'open competition' is also confusing.

Vague technical capability requirements
Conflicting terminology in title ('Market Engagement' vs. 'open competition')
Completeness83/100

This tender is critically incomplete. The complete absence of any attached documents (e.g., Invitation to Tender, specification, draft contract, evaluation criteria) means bidders cannot prepare a meaningful submission. Crucial financial requirements and specific submission instructions are also missing.

No tender documents attached
Missing evaluation criteria
Fairness60/100

The extreme lack of detailed requirements and evaluation criteria creates a highly subjective procurement process, potentially undermining fairness and equal treatment among bidders. Without clear guidelines, the contracting authority has excessive discretion.

Lack of clear and objective evaluation criteria
Potential for subjective assessment due to vague requirements
Practicality40/100

For bidders, it is practically impossible to prepare a comprehensive and competitive offer based solely on the information provided. For the contracting authority, proceeding with such an incomplete tender carries significant risks of receiving unsuitable bids, legal challenges, and poor contract outcomes.

Impractical for bidders to prepare meaningful submissions
High risk of legal challenge and poor procurement outcome for the contracting authority
Data Consistency100/100

The title includes 'Market Engagement' while the procedure is described as an 'open competition,' which creates a slight inconsistency regarding the stage or nature of the procurement.

Inconsistency between title ('Market Engagement') and stated procedure ('open competition')
Sustainability0/100

There is no mention of any green, social, or innovation criteria, which represents a missed opportunity to leverage public procurement for broader policy objectives, especially for a service with social impact.

Absence of green procurement criteria
Absence of social criteria

Strengths

Clear description of the service required
Value and duration of the contract are disclosed
CPV code is provided
Identifies the statutory basis (Chapter 11 SEND Code of Practice)

Concerns

Complete absence of tender documents
Missing mandatory exclusion grounds
Lack of specific financial and technical capability requirements
Absence of clear evaluation criteria
Very long contract duration (55 months) for a below-threshold service without detailed justification

Recommendations

1. Immediately publish all necessary tender documents, including a detailed specification, draft contract, and comprehensive evaluation criteria.
2. Clearly define and include all mandatory exclusion grounds and specific financial and technical requirements.
3. Review the contract duration and provide justification or consider shorter terms with extension options to maintain flexibility and market competitiveness.

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B
Tender Quality Score
67/ 100 · Good

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