United Kingdom21 days leftOpen

Care and Support at Home Services Contract Re-open January 2026

Tender Overview

ORGANIZATION

Cornwall Council

LOCATION

Cornwall and Isles of Scilly, United Kingdom

VALUE

£46,761,000

DEADLINE

February 23, 2026 at 12:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

005549-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The Council is seeking to procure the Geographical Zone Capacity Shortfall for the provision of Home Care services for 2 Lots (Lots 9 and 10) to support the current alliance arrangement. Please refer to the procurement documents for full details.
⚠️

MANDATORY EXCLUSION GROUNDS

  • Specific mandatory exclusion grounds are not provided in the analyzed documents and must be referred to in the full procurement documents available on the online portal.

ELIGIBILITY REQUIREMENTS

  • Specific eligibility requirements are not provided in the analyzed documents and must be referred to in the full procurement documents available on the online portal.
  • Bidders must be capable of providing Home Care services.
  • Bidders must be able to provide services for Lots 9 and/or 10, covering the geographical zones of Liskeard, Looe, Rame and Peninsula, and Tamar Valley and Saltash.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Specific technical capability requirements are not provided in the analyzed documents and must be referred to in the full procurement documents available on the online portal.
  • Bidders must demonstrate the capability to provide Home Care services to address capacity shortfalls.
  • Bidders must be able to support the current alliance arrangement for Home Care services.
💰

FINANCIAL REQUIREMENTS

  • Specific financial requirements are not provided in the analyzed documents and must be referred to in the full procurement documents available on the online portal.
  • Bidders should consider the estimated contract value of 46,761,000.0 EUR over 15 months, implying a need for substantial financial capacity.
📋

SUBMISSION REQUIREMENTS

  • Bids must be submitted via the online portal specified in the full procurement documents.
  • The submission deadline is 2026-02-23T12:00:00+00:00.
  • Bidders must refer to the full procurement documents for detailed submission instructions and required content.

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HTM
economic1
Othereconomic1.html
Summary:
This document is an error page from the Find a Tender website, indicating that the intended content for the Economic Selection Criteria could not be found.
HTM
technical1
Othertechnical1.html
Summary:
This document is a "Page not found" error from the Find a Tender website, indicating the intended technical selection criteria content is unavailable.
DOC
OCDS Record
OCDS Data005549-2026_ocds_record.json
Summary:
This document is an OCDS Record providing structured data about Cornwall Council's tender for Home Care services for Lots 9 and 10, intended for transparency and analysis rather than bidder submission.
DOC
OCDS Release Package
OCDS Data005549-2026_ocds_release.json
Summary:
This OCDS release package provides general contractual terms and disclaimers for Cornwall Council's tender for Home Care services across two geographical lots.
PDF
Official PDF Version
Administrative Documents005549-2026_official.pdf
Summary:
This document is a contract notice from Cornwall Council announcing a re-opened tender for Home Care services for Lots 9 and 10, providing essential details and directing interested parties to the full procurement documents online.
HTM
Tender Notice
Administrative Documents005549-2026.html
Summary:
Cornwall Council is re-opening a tender for Home Care services in the Liskeard, Looe, Rame and Peninsula, and Tamar Valley and Saltash geographical zones (Lots 9 and 10) to address capacity shortfalls, with full details and submission available via the provided online portal.

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51
Fair

Tender Quality Score

This tender for Home Care services presents significant deficiencies in documentation and clarity, with critical requirements and evaluation criteria missing or inaccessible, severely impacting fairness and completeness despite clear basic information.

Score Breakdown

Legal Compliance60/100

The tender defines the procedure type and CPV codes correctly, and the submission period is reasonable. However, the 'Page not found' errors for critical technical and economic criteria documents, coupled with the explicit deferral of specific mandatory exclusion, eligibility, technical, and financial requirements to external, partially inaccessible documents, represent a significant legal compliance risk regarding transparency and full disclosure.

Critical procurement documents (technical, economic criteria) are 'Page not found' errors.
Specific mandatory exclusion, eligibility, technical, and financial requirements are not provided in the analyzed summary and deferred to external documents.
Clarity40/100

While the overall service description and geographical scope are clear, the tender explicitly states that specific mandatory exclusion, eligibility, technical, and financial requirements are not provided in the analyzed documents. Crucially, the absence of specified evaluation criteria and the 'Page not found' errors for key documents severely undermine the clarity of the tender for potential bidders.

Specific mandatory exclusion, eligibility, technical, and financial requirements are not provided in the analyzed documents.
Evaluation criteria are explicitly missing.
Completeness45/100

Basic information such as title, reference, organization, estimated value, and duration is present. However, the tender is significantly incomplete as critical requirements (mandatory exclusion, eligibility, technical, financial) and evaluation criteria are missing from the provided content. Furthermore, two out of six listed documents are 'Page not found' errors, indicating incomplete or inaccessible documentation.

Critical requirements (exclusion, eligibility, technical, financial) are missing from the provided content.
Evaluation criteria are not defined.
Fairness40/100

The tender benefits from an open procedure, e-procurement, disclosed value, and a reasonable submission period. However, the 'Page not found' errors for technical and economic criteria documents mean bidders do not have full access to essential information, which is a major fairness concern. The explicit absence of evaluation criteria also makes it impossible to assess the objectivity and transparency of the selection process, severely compromising fairness.

Lack of full document access due to 'Page not found' errors for critical criteria documents.
Evaluation criteria are explicitly missing, preventing objective and transparent assessment of bids.
Practicality60/100

Electronic submission is supported, and the contract duration is clearly specified. However, the practicality is hampered by the lack of a direct, functional URL for the full procurement documents (implied by the error pages). The contract start date is not known, and financing information is limited to the estimated value without further details.

No direct, functional URL for full procurement documents is readily available or accessible.
Contract start date is not specified.
Data Consistency80/100

Most key fields are populated, dates are logical, and there are no reported disputes or suspensions. Minor inconsistencies include an empty 'Liable Person' field and a missing code for the 'Type: Open' field. The 'Value Classified: Yes' while the value is disclosed is a minor contradiction.

Missing 'Liable Person' and 'Type Code' fields.
Minor inconsistency with 'Value Classified: Yes' despite the value being disclosed.
Sustainability30/100

The tender does not explicitly incorporate green procurement, social criteria (beyond the inherent nature of home care services), or innovation focus. It is also not EU funded, which often correlates with higher sustainability standards. This indicates a lack of explicit consideration for sustainability aspects within the tender documentation.

No explicit green procurement criteria.
No explicit social criteria for evaluation or performance.

Strengths

Clear overall service description and geographical scope.
Open procedure and e-procurement enabled.
Estimated contract value and duration are specified.
CPV code is appropriately assigned.
Reasonable submission period provided.

Concerns

Critical procurement documents (technical, economic criteria) are 'Page not found' errors.
Specific mandatory exclusion, eligibility, technical, and financial requirements are not provided in the summary.
Evaluation criteria are explicitly missing, severely impacting transparency and fairness.
Lack of explicit sustainability (green, social, innovation) criteria.
No direct, working URL for full procurement documents is readily available in the provided information.

Recommendations

1. Ensure all critical procurement documents are accessible and free from 'Page not found' errors.
2. Clearly define and publish all mandatory exclusion grounds, eligibility, technical, financial, and especially evaluation criteria.
3. Provide a direct and functional link to the complete set of procurement documents.

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Tender Quality Score
51/ 100 · Fair

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