Tenders

Managed IT & Telephony services, including support and maintenance

Open
Deadline
14 days left
March 18, 2026
Contract Details
Category
Other
Reference
013874-2026
Value
£200,000
Location
Southern Scotland, United Kingdom
Published
February 24, 2026
Organization
CPV Code
Project Timeline

Tender Published

February 16, 2026

Deadline for Questions

March 11, 2026

Submission Deadline

March 18, 2026

Contract Start Date

June 30, 2026

Budget
£200,000
Duration
36 months
Location
Southern Scotland
Type
Other
60
Quality Score/100
Good

Original Tender Description

Atrium Homes seeks a Managed Service Provider (MSP) to assume and continue all current managed services, accelerate adoption of Microsoft 365, transition remaining on‑premises services to cloud, and deliver an ongoing, proactive and strategic service (security, governance, roadmap, and value assurance).

Risk Analysis

Please log in to use risk analysis.

Login

Win Strategy

Please log in to access winning strategy recommendations.

Login

Competitors

Upgrade to see which companies are likely to bid on this tender, based on historical procurement data.

Login

Requirements & Qualifications

16 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (4)
Technical (9)
Financial (1)
SUBMISSION REQUIREMENTS1
--Submit bid by the deadline: 2026-03-18T12:00:00+00:00.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are provided in the given information.
ELIGIBILITY REQUIREMENTS4
--Must be a Managed Service Provider (MSP).
--Must be capable of providing comprehensive IT and Telephony services.
--Must be able to deliver services for a 36-month contract duration.
TECHNICAL CAPABILITY REQUIREMENTS9
--Capability to assume and continue all current managed services.
--Capability to accelerate adoption of Microsoft 365.
--Capability to transition remaining on-premises services to cloud.
FINANCIAL REQUIREMENTS1
--Ability to undertake a contract with an estimated value of 200,000 EUR.

Requirements Preview

Sign up to view complete requirements and analysis

Documents

4 documents available with AI summaries

OCDS RecordDOC
013874-2026_ocds_record.json

Download failed - no summary available

OCDS Release PackageDOC
013874-2026_ocds_release.json

Atrium Homes is seeking a Managed Service Provider for comprehensive IT and telephony services, including Microsoft 365 adoption, cloud migration, and ongoing strategic support.

Official PDF VersionPDF
013874-2026_official.pdf

This document is a contract notice from Atrium Homes inviting Managed Service Providers to bid for a contract to deliver comprehensive IT and telephony services, including Microsoft 365 adoption, cloud migration, and ongoing strategic support, with an estimated value of £200,000.

Tender NoticeHTM
013874-2026.html

Atrium Homes is seeking a Managed Service Provider for IT and Telephony services, including support and maintenance, to continue existing services, accelerate Microsoft 365 adoption, transition to cloud, and provide ongoing strategic support.

Documents Preview

Sign up to view document summaries and analysis

60
Good

Tender Quality Score

This tender outlines a clear need for IT and Telephony services but is significantly hampered by critical omissions such as evaluation criteria and specific mandatory exclusion grounds, impacting its overall quality and fairness. The contradiction regarding e-submission also poses a practical challenge.

Score Breakdown

Legal Compliance65/100

The tender defines the procedure type and uses an appropriate CPV code, with no reported disputes. However, the absence of a specific reveal date prevents full assessment of deadline reasonableness, and the explicit lack of specific mandatory exclusion grounds is a significant legal omission.

Missing reveal date
No specific mandatory exclusion grounds provided
Clarity60/100

The description of services is clear and the AI-extracted requirements are understandable. Nevertheless, the complete absence of specified evaluation criteria is a major clarity flaw, making it difficult for bidders to understand how proposals will be assessed. The lack of specific exclusion grounds also reduces clarity.

Missing evaluation criteria
No specific mandatory exclusion grounds provided
Completeness65/100

Essential basic information, value, duration, and classification codes are present. However, the tender is incomplete due to the absence of evaluation criteria and specific mandatory exclusion grounds. The 'Liable Person' field is empty, procedure codes are missing, and one listed document failed to download.

Missing evaluation criteria
No specific mandatory exclusion grounds provided
Fairness55/100

The estimated value is disclosed, and requirements do not appear tailored. However, the complete absence of evaluation criteria is a fundamental fairness issue, leading to an opaque assessment process. The contradiction between 'E-Procurement' and 'No e-submission' also raises concerns about equal access, and the missing reveal date prevents assessing deadline fairness.

Missing evaluation criteria
Contradiction between 'E-Procurement' and 'No e-submission'
Practicality60/100

Contract start date and duration are clear, and financing information is available. However, the practicality is significantly hindered by the contradiction between 'E-Procurement' being listed and the 'No e-submission' flag, which, if true, creates a major hurdle for bidders. The absence of an explicit document URL also impacts ease of access.

Contradiction between 'E-Procurement' and 'No e-submission'
No explicit document URL provided
Data Consistency70/100

Most key fields are populated, and dates are logically consistent. There are no disputes or suspensions. However, inconsistencies include the empty 'Liable Person' field, missing procedure codes, the missing reveal date, and the direct contradiction between 'E-Procurement' and 'No e-submission'.

Contradiction between 'E-Procurement' and 'No e-submission'
Empty 'Liable Person' field
Sustainability20/100

The tender completely lacks any mention or focus on green procurement, social criteria, or innovation. It is also not EU funded, indicating a missed opportunity to integrate broader sustainability objectives.

No green procurement
No social criteria

Strengths

Clear description of required services
Estimated value, contract duration, and start date are specified
Appropriate CPV code and NUTS code provided
No reported disputes or suspensions

Concerns

Missing evaluation criteria (critical flaw)
Missing specific mandatory exclusion grounds
Contradiction on E-Procurement/E-Submission
Missing reveal date for transparency
Absence of sustainability considerations

Recommendations

1. Immediately publish detailed evaluation criteria and specific mandatory exclusion grounds to ensure transparency and legal compliance.
2. Clarify and resolve the contradiction regarding e-procurement and e-submission to ensure fair and practical access for bidders.
3. Provide the tender's reveal date to allow for proper assessment of the submission period and enhance transparency.

AI Scoring Preview

Sign up to view complete requirements and analysis

Complete quality score analysis
Detailed sub-score breakdown
Strengths & concerns insights
Strategic recommendations

No credit card required • Setup in 2 minutes

Add to Pipeline