Tenders

Provision of a fully bilingual (Welsh and English) HR Information System (HRIS)

Open
Deadline
62 days left
May 04, 2026
Contract Details
Category
Other
Reference
012118-2026
Value
£150,000
Location
Wales, United Kingdom
Published
February 24, 2026
Organization
CPV Code
Project Timeline

Tender Published

February 10, 2026

Deadline for Questions

April 27, 2026

Submission Deadline

May 04, 2026

Contract Start Date

May 04, 2026

Budget
£150,000
Duration
36 months
Location
Wales
Type
Other
62
Quality Score/100
Good

Original Tender Description

The purpose of this procurement is to select and implement a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) that will replace Social Care Wales’s current HR platform (Ciphr). The new system must improve and streamline HR processes, support efficient workforce management, ensure legal compliance with Welsh language standards, and provide better user experience for employees, managers, and HR teams. It aims to deliver a solution that enables a smooth, well‑managed implementation ready for Day‑1 operation on 1 September 2026.

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Requirements & Qualifications

5 requirements across 1 categories

Submission (5)
SUBMISSION REQUIREMENTS5
--Complete the Welsh Public Sector Questionnaire (WPSQ).
--Provide detailed information as required by the Welsh Public Sector Questionnaire (WPSQ).
--Submit the formal Form of Tender (Appendix 5).

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Documents

18 documents available with AI summaries

Lot L-10HTM
L-10.html

This document provides Social Care Wales's brand guidelines, outlining visual identity and communication standards for suppliers.

Lot L-11HTM
L-11.html

This document is the formal Form of Tender, an essential submission form for bidders to present their offer for Social Care Wales's new bilingual HRIS.

Lot L-12HTM
L-12.html

This document is a tender form (Appendix 5) for submitting a bid to Social Care Wales for the provision of a modern, bilingual Human Resources Information System.

Lot L-13HTM
L-13.html

This document details the contractual terms and conditions for the procurement and implementation of a new bilingual Human Resources Information System (HRIS) for Social Care Wales.

Lot L-14HTM
L-14.html

This document, Appendix 2, outlines the detailed technical and functional specifications for the new bilingual Human Resources Information System (HRIS) required by Social Care Wales.

Lot L-15HTM
L-15.html

This document contains questions submitted by suppliers regarding the contract clauses for the Social Care Wales HRIS procurement, providing clarifications on contractual terms.

Lot L-2HTM
L-2.html

Social Care Wales is seeking a modern, secure, fully bilingual HRIS (Welsh and English) to replace its current system, aiming to streamline HR processes, improve workforce management, ensure Welsh language compliance, and enhance user experience by September 2026.

Lot L-3HTM
L-3.html

This document is the Invitation to Tender for a modern, secure, fully bilingual HRIS to replace Social Care Wales’s current system, aiming for implementation by September 2026.

Lot L-4HTM
L-4.html

This document is the Welsh Public Sector Questionnaire (WPSQ), which bidders must complete to demonstrate their suitability and capability for providing a modern, bilingual HRIS to Social Care Wales, enabling qualification for the restricted tender.

Lot L-5HTM
L-5.html

This document, likely a Welsh Procurement Standard Questionnaire (WPSQ), requires companies to provide detailed information to qualify for the restricted tender to implement a modern, secure, bilingual HRIS for Social Care Wales.

Lot L-6HTM
L-6.html

This document outlines the detailed technical and functional requirements for a new, fully bilingual (Welsh and English) Human Resources Information System (HRIS) to replace Social Care Wales's current platform, aiming for a September 2026 implementation.

Lot L-7HTM
L-7.html

This document provides Social Care Wales's tone of voice guidelines, offering insights into their preferred communication style for the HRIS procurement.

Lot L-8HTM
L-8.html

This document is Appendix 3, titled "Our Voice Guide Social Care Wales," likely providing guidelines on the contracting authority's brand or communication style.

Lot L-9HTM
L-9.html

This document provides Social Care Wales's branding guidelines, which successful suppliers must adhere to when representing the organization.

OCDS RecordDOC
012118-2026_ocds_record.json

This document is an OCDS record providing structured data about Social Care Wales's tender for a new, bilingual HRIS to replace their current system by September 2026, aiming to streamline HR processes and improve user experience.

OCDS Release PackageDOC
012118-2026_ocds_release.json

Download failed - no summary available

Official PDF VersionPDF
012118-2026_official.pdf

This tender document outlines Social Care Wales's procurement for a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) to replace an existing platform, streamline HR processes, and ensure legal compliance.

Tender NoticeHTM
012118-2026.html

Social Care Wales is seeking a modern, secure, fully bilingual HR Information System (HRIS) to replace its current platform, aiming to streamline HR processes, improve workforce management, ensure Welsh language compliance, and enhance user experience by September 2026.

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62
Good

Tender Quality Score

The tender presents a clear need for a bilingual HRIS with good foundational information. However, it suffers from critical omissions, particularly the lack of specified evaluation criteria and the absence of e-submission, which significantly impact fairness and clarity.

Score Breakdown

Legal Compliance75/100

The procedure type is defined, and the CPV code is appropriate, with no disputes reported. However, the 'Type' and 'Procedure' codes are missing, as is the 'Liable Person', which are minor disclosure gaps.

Missing Type/Procedure codes
Missing Liable Person
Clarity60/100

The description is very clear and detailed, outlining the purpose and key objectives. While technical specifications are referenced in documents, the critical absence of specified evaluation criteria significantly reduces the overall clarity of the tender process.

Missing evaluation criteria
Completeness65/100

All basic information, value, duration, and location are provided. A comprehensive set of documents is listed, though one failed to download. The critical omission of evaluation criteria impacts completeness.

Missing evaluation criteria
One document download failed
Fairness55/100

The value is disclosed, and most documents are accessible. However, the critical absence of evaluation criteria makes objective and transparent assessment impossible, severely compromising fairness. The lack of e-submission also limits equal access for potential bidders.

Missing evaluation criteria
No e-submission option
Practicality65/100

The contract start date and duration are specified, and financing information is available. However, the absence of an e-submission option is a significant practical drawback in modern procurement.

No e-submission option
Data Consistency60/100

There are no reported suspensions or disputes. However, the contract start date (2026-05-04) being identical to the submission deadline (2026-05-04) is a significant inconsistency, suggesting a data entry error or an unrealistic timeline. Some fields like 'Liable Person' and 'Type/Procedure codes' are also empty.

Inconsistent dates (Contract Start = Submission Deadline)
Some fields are empty (Liable Person, Type/Procedure codes)
Sustainability30/100

The tender does not explicitly include any green procurement, social aspects, or innovation focus, indicating a minimal consideration for sustainability criteria.

No green procurement
No social criteria

Strengths

Clear and detailed project description
Comprehensive set of supporting documents
Value and duration clearly specified
Specific requirement for bilingual (Welsh and English) system

Concerns

Critical: Missing evaluation criteria
No electronic submission option
Inconsistent contract start date (same as submission deadline)
Missing Type/Procedure codes and Liable Person
Lack of sustainability, social, or innovation focus

Recommendations

1. Immediately publish detailed evaluation criteria to ensure transparency and fairness for all bidders.
2. Clarify or correct the contract start date to reflect a realistic timeline post-award and evaluation.
3. Implement an e-submission platform to enhance accessibility and efficiency for potential suppliers.

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