United Kingdom2 days leftOpen

Air Conditioning System Servicing & Maintenance Contract at Worcester City Council Properties

Tender Overview

ORGANIZATION

Worcester City Council

LOCATION

Herefordshire, Worcestershire and Warwickshire, United Kingdom

VALUE

£66,000

DEADLINE

February 04, 2026 at 12:00

CATEGORY

Other

CPV CODE

42000000

REFERENCE

000992-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Worcester City Council is seeking a qualified and experienced contractor to deliver a comprehensive servicing and maintenance programme for air conditioning systems across a range of council-owned properties. This contract covers both planned preventative maintenance and reactive repairs, ensuring systems remain safe, efficient, and compliant with statutory requirements, including F-Gas regulations. The successful bidder will be responsible for: Routine servicing: Two visits per year (main and interim) to inspect, clean, and maintain air conditioning units, following British and EU standards. Emergency call-out service: 24/7, 365-day coverage with a 4-hour response time for urgent repairs. Compliance and reporting: Detailed inspection reports, adherence to health and safety legislation, and maintaining accurate service records. Sites included: A variety of council properties, such as offices, community centres, museums, and depots, some of which are listed or historic buildings. The contract will run from 1 April 2026 to 31 March 2028, with options to extend for up to three additional years. Bidders must demonstrate technical competence, experience in similar contracts, and commitment to sustainability and high-quality service delivery. This is a fantastic opportunity to work in partnership with Worcester City Council’s Property Services team, supporting the upkeep of a diverse and historic estate while delivering excellent public services. Please see separate documents for more information. The Council is using the e-procurement portal known as the Proactis Pro-Contract portal https://procontract.due-north.com to conduct this procurement exercise. To gain access to the procurement documents, bidders will need to register their company details at the above website. Once registered, bidders will be emailed a log-in and password, allowing them to gain access to the procurement documents. Bidders will need to search for the invitation under Worcester City Council and then electronically submit an expression of interest and follow the online instructions to view the procurement documents.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are specified in the provided text.

ELIGIBILITY REQUIREMENTS

  • Be a qualified and experienced contractor.
  • Register company details on the Proactis Pro-Contract portal (https://procontract.due-north.com).
  • Obtain a log-in and password after successful registration.
  • Search for the invitation under 'Worcester City Council' on the portal.
  • Electronically submit an expression of interest.
  • Follow online instructions to view the procurement documents.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Deliver a comprehensive servicing and maintenance programme for air conditioning systems.
  • Perform routine servicing with two visits per year (main and interim).
  • Inspect, clean, and maintain air conditioning units.
  • Follow British and EU standards for servicing.
  • Provide an emergency call-out service: 24/7, 365-day coverage.
  • Achieve a 4-hour response time for urgent repairs.
  • Ensure systems remain safe, efficient, and compliant with statutory requirements, including F-Gas regulations.
  • Provide detailed inspection reports.
  • Adhere to health and safety legislation.
  • Maintain accurate service records.
  • Demonstrate technical competence.
  • Demonstrate experience in similar contracts.
  • Demonstrate commitment to sustainability.
  • Demonstrate commitment to high-quality service delivery.
  • Be capable of working across a variety of council properties, including offices, community centres, museums, and depots.
  • Be capable of working on listed or historic buildings.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements are specified in the provided text.
📋

SUBMISSION REQUIREMENTS

  • Submit bids electronically via the Proactis Pro-Contract portal (https://procontract.due-north.com).
  • Register company details on the portal to gain access to procurement documents.
  • Search for the invitation under 'Worcester City Council'.
  • Electronically submit an expression of interest.
  • Follow online instructions for viewing procurement documents and for bid submission.
  • Submission deadline: 2026-02-04 12:00:00.

Requirements Preview

Sign up to view complete requirements and analysis

AI-powered requirement analysis
Complete compliance breakdown
Strategic bidding insights
Instant eligibility check

No credit card required • Setup in 2 minutes

PDF
Official PDF Version
PDF000992-2026_official.pdf
Summary:
Worcester City Council seeks a qualified contractor for comprehensive air conditioning system servicing and maintenance across its properties, requiring technical competence, experience, and adherence to standards, with full tender documents available via the Proactis Pro-Contract portal.

Documents Preview

Sign up to view document summaries and analysis

AI document summaries
Key requirement extraction
Risk & compliance alerts
Strategic document insights

No credit card required • Setup in 2 minutes

67
Good

Tender Quality Score

This tender provides a clear overview of the required air conditioning maintenance services but suffers from a critical lack of comprehensive documentation and detailed evaluation criteria, which could hinder fair competition and transparency.

Score Breakdown

Legal Compliance100/100

The tender specifies an 'open competition' below threshold, which is appropriate for the estimated value. It correctly references statutory requirements like F-Gas regulations and health and safety legislation. However, the absence of explicitly stated mandatory exclusion grounds in the provided text is a notable omission.

Absence of specified mandatory exclusion grounds in the provided text.
Clarity40/100

The description of the required services, including routine servicing frequency, emergency call-out response times, and types of properties, is clear and well-defined. The instructions for accessing the e-procurement portal are also explicit. However, the general reference to 'British and EU standards' lacks specific detail, and how 'commitment to sustainability and high-quality service delivery' will be assessed is not clear.

Lack of specific technical standards beyond general 'British and EU standards'.
Unclear methodology for evaluating 'commitment to sustainability and high-quality service delivery'.
Completeness83/100

This is the most significant area of concern. The tender information provided is essentially a description, with 'No documents attached' and 'No document content available'. Crucially, detailed evaluation criteria, specific financial requirements (beyond the estimated value), and full tender specifications are missing, making it impossible for bidders to prepare comprehensive proposals.

Absence of full tender documents and detailed specifications.
Missing explicit evaluation criteria and their weighting.
Fairness60/100

The 'open competition' procedure promotes broad participation. However, the absence of detailed evaluation criteria and comprehensive tender documents creates an uneven playing field, as bidders lack the necessary information to formulate truly competitive and compliant bids. While requirements like 'experience in similar contracts' and 'working on listed or historic buildings' are legitimate, their specific definition and evaluation are critical for fairness, which is currently unclear.

Lack of detailed evaluation criteria and comprehensive tender documents hinders fair competition.
Practicality40/100

The operational requirements, such as 24/7, 365-day coverage with a 4-hour response time, are demanding but typical for critical maintenance services. The use of an e-procurement portal is a practical approach for managing submissions. The contract duration with extension options offers good long-term stability.

Data Consistency100/100

The information provided within the description and extracted requirements appears consistent. There are no conflicting statements or data points.

Sustainability0/100

The tender mentions 'commitment to sustainability' as a technical capability requirement. However, it lacks specific, measurable sustainability criteria or explicit green procurement elements, which limits its effectiveness in promoting environmental objectives.

Lack of specific, measurable sustainability criteria or evaluation weighting.

Strengths

Clear description of required services, scope, and operational requirements (e.g., 24/7, 4-hour response).
Utilisation of an e-procurement portal for streamlined submission.
Acknowledgement of statutory compliance (F-Gas regulations, health and safety legislation).
Open competition procedure, promoting broad participation.
Defined contract duration with extension options, offering stability.

Concerns

Absence of full tender documents and detailed specifications.
Missing explicit evaluation criteria and their weighting.
Lack of specific financial requirements (e.g., turnover, financial stability proof).
Absence of specified mandatory exclusion grounds in the provided text.
Vague 'commitment to sustainability' without measurable criteria or specific green procurement elements.

Recommendations

1. Publish comprehensive tender documents, including detailed specifications, terms and conditions, and full instructions to bidders.
2. Clearly define and publish the evaluation criteria and their weighting to ensure transparency and fairness.
3. Specify all mandatory and discretionary exclusion grounds, as well as detailed selection criteria (e.g., financial capacity, specific experience requirements).

AI Scoring Preview

Sign up to view complete requirements and analysis

Complete quality score analysis
Detailed sub-score breakdown
Strengths & concerns insights
Strategic recommendations

No credit card required • Setup in 2 minutes

Generate DocumentsReview Documents
B
Tender Quality Score
67/ 100 · Good

Tender Assistant

Ask me anything about this tender

Tender Assistant

Hello! I'm your AI assistant for this tender. I can help you understand requirements, deadlines, eligibility criteria, and provide strategic insights.

What are the main requirements?
When is the deadline?
Who is eligible to bid?

No credit card required

Setup in 2 minutes

Save with Notes