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Visit Newquay Website Design and Build (Revised)

Tender Overview

ORGANIZATION

Newquay Town Council

LOCATION

United Kingdom, United Kingdom

VALUE

£85,200

DEADLINE

February 02, 2026 at 12:00

CATEGORY

Other

CPV CODE

72200000

REFERENCE

005300-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Newquay Town Council wishes to issue this Tender Summary Notice in relation to the above procurement exercise. The Council originally published an Invitation to Tender (ITT) on 3 December 2025 for the design and build of the Visit Newquay website, the Council's official tourism and destination management platform. Following publication, the Council became aware that a number of technical difficulties affected the visibility and accessibility of several important tender documents on procurement website. As a result of these issues, the Council considers it necessary to revise the submission timetable and provide clarification on the process going forward, as this is necessary to ensure that all suppliers are given a fair and reasonable opportunity to respond with access to the full and correct information. Key Updates Due to the technical issues encountered, any submissions previously made cannot be accepted. All suppliers wishing to participate must submit a new, complete tender submission in line with the revised timetable. To reduce administrative burden and in recognition of the issues encountered, the Council will not require hard copy submissions for this tender. Revised Submission Timetable: Deadline for clarification questions: 12:00 noon, Monday 26 January 2026 Deadline for electronic tender submissions: 12:00 noon, Monday 2 February 2026 All submissions must be sent electronically by email to: tenders@newquay.gov.uk An acknowledgement email will be issued for all valid submissions received. Newquay Town Council thanks all interested suppliers for their understanding and continued interest in this opportunity.
⚠️

MANDATORY EXCLUSION GROUNDS

  • [No explicit mandatory exclusion grounds are provided in the available tender information.]

ELIGIBILITY REQUIREMENTS

  • The tender is specifically for UK SMEs (Small and Medium-sized Enterprises).
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Capability to design and build a tourism and destination management website (Visit Newquay website).
  • Capability to provide software programming and consultancy services (CPV 72200000).
  • [Detailed technical specifications are currently unavailable as the "Detailed Specification Document" (A-10531.html) is a "Page not found" error.]
💰

FINANCIAL REQUIREMENTS

  • [No explicit financial requirements (e.g., minimum turnover, specific insurance levels) are provided in the available tender information.]
  • [The "Pricing Schedule" (A-10535.html) is currently unavailable, meaning the specific pricing template is missing.]
📋

SUBMISSION REQUIREMENTS

  • Submit a new, complete tender submission.
  • Do not rely on any previously made submissions, as they will not be accepted.
  • Submit the tender electronically; hard copy submissions are not required and will not be accepted.
  • Submit all electronic tender documents by email to tenders@newquay.gov.uk.
  • Ensure electronic tender submissions are sent by 12:00 noon, Monday 2 February 2026.
  • Submit any clarification questions by 12:00 noon, Monday 26 January 2026.
  • Await an acknowledgement email for all valid submissions received.
  • Adhere to the mandatory format for submitting responses, as specified in the (currently unavailable) document A-10534.html.

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HTM
Attachment A-10530
OtherA-10530.html
Summary:
Download failed - no summary available
HTM
Attachment A-10531
Administrative DocumentsA-10531.html
Summary:
This document is a "Page not found" error from the Find a Tender website, indicating that the intended Detailed Specification Document for the Visit Newquay website tender is currently unavailable.
HTM
Attachment A-10533
OtherA-10533.html
Summary:
This document is a "Page not found" error from the Find a Tender website, indicating the intended "Background, Instructions and Conditions of Tender" document is currently unavailable.
HTM
Attachment A-10534
Submission FormsA-10534.html
Summary:
This document, despite currently being a "page not found" error, is specified as the mandatory format for submitting responses to Newquay Town Council's re-issued tender for the Visit Newquay website design and build.
HTM
Attachment A-10535
Submission FormsA-10535.html
Summary:
This document, intended as the "Pricing Schedule" for the Visit Newquay website tender, is currently unavailable, displaying a "Page not found" error, meaning the actual pricing template is missing.
HTM
Attachment A-10724
OtherA-10724.html
Summary:
This document is an error page indicating that the requested tender attachment could not be found on the Find a Tender website, suggesting a technical issue with document accessibility.
DOC
OCDS Record
OCDS Data005300-2026_ocds_record.json
Summary:
Newquay Town Council is re-issuing an Invitation to Tender for the design and build of the Visit Newquay website, requiring all interested suppliers to submit new electronic tender submissions by 12:00 noon on Monday 2 February 2026 due to previous technical issues.
DOC
OCDS Release Package
OCDS Data005300-2026_ocds_release.json
Summary:
Newquay Town Council has issued an update for the Visit Newquay website tender, revising submission deadlines to January 26, 2026, for clarifications and February 2, 2026, for electronic tenders, requiring all suppliers to resubmit due to prior technical issues.
PDF
Official PDF Version
Administrative Documents005300-2026_official.pdf
Summary:
Newquay Town Council has revised the tender for the Visit Newquay website design and build due to technical issues, requiring all suppliers to submit new electronic tenders by 2 February 2026, with an estimated value of £71,000 and a 3-year contract for UK SMEs.
HTM
Tender Notice
Administrative Documents005300-2026.html
Summary:
Newquay Town Council has revised the submission timetable for the Visit Newquay website design and build tender due to technical issues, requiring all suppliers to submit new electronic tenders by February 2, 2026.

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22
Needs Improvement

Tender Quality Score

This revised tender suffers from critical deficiencies, primarily the inaccessibility of essential documents, rendering it largely unworkable and raising significant concerns regarding legal compliance, clarity, completeness, fairness, and practicality.

Score Breakdown

Legal Compliance30/100

While the procedure type and CPV code are correctly defined, and the Council proactively revised the tender due to prior technical issues, the current inaccessibility of critical tender documents (specifications, instructions, pricing schedule) represents a severe failure in meeting transparency and equal treatment requirements. The absence of explicit mandatory exclusion grounds is also a concern.

Critical tender documents are inaccessible ('Page not found').
Mandatory exclusion grounds are not explicitly provided.
Clarity20/100

The tender notice clearly explains the revision, but the actual content of the tender is profoundly unclear. Essential documents like detailed specifications, background instructions, pricing schedule, and mandatory submission format are unavailable. Furthermore, evaluation criteria are not specified, making it impossible for bidders to understand the requirements or assessment process.

Detailed technical specifications are unavailable.
Background, instructions, and conditions of tender are unavailable.
Completeness10/100

Basic information such as title, reference, organization, value, duration, and deadlines is present. However, the tender is critically incomplete in its substantive content due to the absence of all essential documents required for a complete submission, including specifications, instructions, pricing, and evaluation criteria.

Detailed specification document is missing.
Background, instructions, and conditions of tender document is missing.
Fairness20/100

The inability for all suppliers to access critical tender documents fundamentally undermines fairness and equal treatment. Without specified evaluation criteria, transparency in assessment is impossible. The restriction to UK SMEs, while potentially permissible for below-threshold tenders, limits competition. The reliance on email for submissions, rather than a dedicated e-procurement platform, is less robust.

Lack of full document access for all suppliers.
Evaluation criteria are not specified, hindering transparency.
Practicality10/100

While electronic submission via email is supported and key dates are provided, the tender is highly impractical. The 'Page not found' errors for all essential documents mean that potential bidders cannot practically prepare or submit a compliant offer. The process is effectively stalled until these documents are made available.

Inaccessible critical tender documents render submission impractical.
Lack of detailed specifications makes bid preparation impossible.
Data Consistency60/100

Key basic fields such as title, reference, organization, value, duration, and dates are populated and appear consistent. The description of the revision is also consistent across different summaries. However, the significant issue lies in the inconsistency between the listed 'TENDER DOCUMENTS' and their actual accessibility, with multiple critical documents resulting in 'Page not found' errors.

Inconsistency between listed documents and their actual accessibility (multiple 'Page not found' errors).
Sustainability25/100

The tender does not explicitly incorporate any green procurement criteria, social aspects (beyond the UK SME restriction), or an innovation focus. It is also not EU funded, indicating a lack of emphasis on broader sustainability principles.

No explicit green procurement criteria.
No explicit social aspects (beyond SME focus).

Strengths

Clear identification of the procurement (title, reference, organization, CPV).
Transparency in acknowledging and revising the tender due to prior technical issues.
Electronic submission via email is supported.
Estimated value and contract duration are clearly specified.

Concerns

Critical tender documents (specifications, instructions, pricing schedule, submission format) are inaccessible.
Evaluation criteria are not specified, hindering transparency.
Mandatory exclusion grounds are not explicitly provided.
Restriction of eligibility to UK SMEs limits competition.
Reliance on email for submissions rather than a dedicated e-procurement platform.

Recommendations

1. Immediately rectify all 'Page not found' errors and ensure full accessibility of all essential tender documents.
2. Clearly define and publish the evaluation criteria and mandatory exclusion grounds.
3. Consider utilizing a dedicated e-procurement platform for enhanced security, transparency, and auditability.

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D
Tender Quality Score
22/ 100 · Needs Improvement

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