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All Age Eating Disorder Service, NHS Norfolk and Waveney Integrated Care Board

Tender Overview

LOCATION

East Anglia, United Kingdom

VALUE

£50,050,000

DEADLINE

February 09, 2026 at 17:00

CATEGORY

Other

CPV CODE

85100000

REFERENCE

002048-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

NHS Norfolk and Waveney Integrated Care Board is seeking competitive tenders from suitably qualified and experienced providers for the provision of an All Age Eating Disorder Service. The All-Age Community Eating Disorder Service will: • provide comprehensive assessment, treatment and recovery support for eating disorders across the lifespan • align with NICE NG69, QS175, MEED, NHS Adult AED Guidance (2019), and other relevant or superseding clinical standards • ensure early intervention, consistent clinical quality, and seamless transitions • deliver evidence-based, multidisciplinary treatment • incorporate ND-informed, trauma-informed and person-centred practice • work collaboratively with acute hospitals, primary care, education and Voluntary, Community and Social Enterprise (VCSE) partners • contribute to system-wide prevention and early-identification efforts • ensure all practice is equitable, culturally competent, and accessible Key aims include: • Integrated all-age pathway, reducing transition between teams or professionals • Early identification and rapid response to eating disorders. • Delivery of NICE-recommended psychological, dietetic, social and medical interventions. • Focus on continuity of care • ND-informed practice, including PEACE Pathway principles • Utilising least restrictive interventions • Parity of esteem between mental and physical health. • Reduction in inpatient admissions, length of stay, and emergency presentations. • Co-production, shared decision-making, and family involvement. • System capability-building through workforce training, education and consultation. • Continuous quality improvement with KPIs, audits, PROMs/PREMs. • Development toward a Centre of Excellence, including research activity, trialling/developing appropriate innovations and advanced competencies • Working in partnership • Implementation of explicit transition and continuity standards for emerging adults, students and people relocating across geographies, including joint handover reviews, transfer-of-care summaries within 5 working days, named leads at sending/receiving services, and flexibility for virtual continuity when moving between areas. The deadline for the submission of bids 17:00 hours on 9th February 2026. The contract will be for a period of 5 years with the option to extend by up to an additional 2 years. The annual contract value will be a maximum of £6,500,000 per annum. Further information and the Invitation to Tender documentation can be found via the ‘Live Opportunities’ list on the e-procurement system at the following link: https://atamis-1928.my.site.com/s/Welcome You can search for the opportunity by entering the following contract reference: C413064
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MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly stated in the provided tender summary. Bidders should refer to the full Invitation to Tender documentation for this information.
✓

ELIGIBILITY REQUIREMENTS

  • Providers must be suitably qualified.
  • Providers must be suitably experienced.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Provide comprehensive assessment, treatment, and recovery support for eating disorders across the lifespan.
  • Align with NICE NG69 clinical standard.
  • Align with NICE QS175 clinical standard.
  • Align with MEED clinical standard.
  • Align with NHS Adult AED Guidance (2019).
  • Align with other relevant or superseding clinical standards.
  • Ensure early intervention for eating disorders.
  • Ensure consistent clinical quality.
  • Ensure seamless transitions between services/professionals.
  • Deliver evidence-based treatment.
  • Deliver multidisciplinary treatment.
  • Incorporate ND-informed practice.
  • Incorporate trauma-informed practice.
  • Incorporate person-centred practice.
  • Work collaboratively with acute hospitals.
  • Work collaboratively with primary care.
  • Work collaboratively with education partners.
  • Work collaboratively with Voluntary, Community and Social Enterprise (VCSE) partners.
  • Contribute to system-wide prevention efforts for eating disorders.
  • Contribute to system-wide early-identification efforts for eating disorders.
  • Ensure all practice is equitable.
  • Ensure all practice is culturally competent.
  • Ensure all practice is accessible.
  • Establish an integrated all-age pathway, reducing transition between teams or professionals.
  • Implement early identification and rapid response to eating disorders.
  • Deliver NICE-recommended psychological interventions.
  • Deliver NICE-recommended dietetic interventions.
  • Deliver NICE-recommended social interventions.
  • Deliver NICE-recommended medical interventions.
  • Focus on continuity of care.
  • Implement ND-informed practice, including PEACE Pathway principles.
  • Utilise least restrictive interventions.
  • Ensure parity of esteem between mental and physical health.
  • Aim for reduction in inpatient admissions.
  • Aim for reduction in length of stay for inpatients.
  • Aim for reduction in emergency presentations.
  • Incorporate co-production in service delivery.
  • Incorporate shared decision-making in service delivery.
  • Incorporate family involvement in service delivery.
  • Contribute to system capability-building through workforce training.
  • Contribute to system capability-building through education.
  • Contribute to system capability-building through consultation.
  • Implement continuous quality improvement with Key Performance Indicators (KPIs).
  • Implement continuous quality improvement with audits.
  • Implement continuous quality improvement with Patient Reported Outcome Measures (PROMs).
  • Implement continuous quality improvement with Patient Reported Experience Measures (PREMs).
  • Develop toward a Centre of Excellence.
  • Engage in research activity.
  • Trial and develop appropriate innovations.
  • Develop advanced competencies.
  • Work in partnership.
  • Implement explicit transition and continuity standards for emerging adults.
  • Implement explicit transition and continuity standards for students.
  • Implement explicit transition and continuity standards for people relocating across geographies.
  • Include joint handover reviews in transition standards.
  • Provide transfer-of-care summaries within 5 working days.
  • Designate named leads at sending/receiving services.
  • Offer flexibility for virtual continuity when moving between areas.
💰

FINANCIAL REQUIREMENTS

  • The annual contract value will be a maximum of £6,500,000 per annum.
📋

SUBMISSION REQUIREMENTS

  • Bids must be submitted by 17:00 hours on 9th February 2026.
  • Bidders must access further information and the Invitation to Tender documentation via the ‘Live Opportunities’ list on the e-procurement system at https://atamis-1928.my.site.com/s/Welcome.
  • Bidders must search for the opportunity using contract reference: C413064.
  • The contract duration is for a period of 5 years with an option to extend by up to an additional 2 years.

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PDF
Official PDF Version
PDF002048-2026_official.pdf
Summary:
NHS Norfolk & Waveney ICB seeks qualified providers for a comprehensive All Age Eating Disorder Service, requiring evidence-based, multidisciplinary treatment aligned with clinical standards, with bids due by 9th February 2026 for a contract up to £6.5M annually.

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73
Good

Tender Quality Score

This tender outlines a highly ambitious and comprehensive service for eating disorder treatment, characterized by detailed clinical requirements and a long contract duration. However, the complete absence of tender documents and evaluation criteria critically undermines its quality, fairness, and practicality for potential bidders.

Score Breakdown

Legal Compliance100/100

The tender's legal compliance is severely compromised by the complete absence of published tender documents and evaluation criteria, which are fundamental requirements for a transparent and fair procurement process. The summary also lacks explicit mandatory exclusion grounds, directing bidders to the full ITT, which is not provided.

•No tender documents attached or available
•Missing evaluation criteria
Clarity40/100

The provided description clearly articulates the service scope, aims, and key clinical standards. However, the overall clarity for bidders is extremely low due to the lack of any accompanying tender documentation, making it impossible to understand detailed requirements or submission procedures.

•Overall tender clarity is severely hampered by missing documents
Completeness83/100

The tender is fundamentally incomplete as no actual tender documents (e.g., Invitation to Tender, specifications, terms and conditions) are provided. Critical information such as evaluation criteria and specific location details are also missing.

•No tender documents attached or available
•Missing evaluation criteria
Fairness80/100

While an open procedure is generally fair, the absence of tender documents and evaluation criteria creates a highly unfair bidding environment, as providers cannot prepare informed or competitive proposals. The highly specific requirements, particularly the expectation to develop a 'Centre of Excellence' and engage in 'research activity', could potentially limit competition to a very narrow field of providers, raising concerns about potential tailoring.

•No tender documents attached or available
•Missing evaluation criteria
Practicality40/100

The tender is impractical for bidders to respond to given the complete lack of documentation. The service itself is highly complex and demanding, requiring a sophisticated provider capable of delivering integrated, evidence-based, and innovative care over a long contract period.

•Impractical for bidders to respond due to missing documents
Data Consistency100/100

The information provided within the summary is internally consistent, with the description aligning with the extracted requirements.

Sustainability50/100

The tender explicitly mentions 'Social Criteria' and focuses on long-term quality improvement and system capability-building, which are positive aspects of service sustainability. However, the automated check indicates it is 'Not green procurement,' suggesting a missed opportunity for environmental sustainability considerations.

•Lack of explicit environmental sustainability requirements

Strengths

Clear and comprehensive service description outlining detailed clinical standards and aims.
Emphasis on integrated, all-age, person-centred, and evidence-based care.
Long contract duration (84 months) offers stability for service delivery.
Significant estimated value (50M EUR) indicates a substantial commitment to the service.
Inclusion of 'Innovation Focus' and 'Social Criteria' as procurement characteristics.

Concerns

Complete absence of tender documents, making it impossible for bidders to prepare a submission.
Missing evaluation criteria, compromising transparency and fairness.
Highly specific requirements, such as developing a 'Centre of Excellence' and engaging in 'research activity', which may unduly restrict competition and suggest potential tailoring.
Lack of explicit detail regarding mandatory exclusion grounds in the summary.
Absence of specific location information for service delivery.

Recommendations

1. Immediately publish all complete tender documentation, including the full Invitation to Tender, detailed specifications, terms and conditions, and all annexes.
2. Clearly define and publish the evaluation criteria, including weighting and methodology, to ensure transparency and fairness for all bidders.
3. Review the 'Centre of Excellence' and 'research activity' requirements to ensure they are proportionate and do not unduly restrict competition, or provide clear guidance on how these will be assessed for all potential bidders.

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Tender Quality Score
73/ 100 · Good
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