Tenders

Careline Proof of Life and Wellbeing Monitoring Technologies Preliminary Market Engagement

Open
Deadline
40 days left
April 13, 2026
Contract Details
Category
Other
Reference
018138-2026
Value
Not disclosed
Location
Bedfordshire and Hertfordshire, United Kingdom
Published
February 24, 2026
CPV Code
Project Timeline

Tender Published

February 27, 2026

Deadline for Questions

April 06, 2026

Submission Deadline

April 13, 2026

Contract Start Date

August 30, 2026

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Budget
Not disclosed
Duration
12 months
Location
Bedfordshire and Hertfordshire
Type
Other
75
Quality Score/100
Good

Original Tender Description

North Hertfordshire District Council is undertaking Preliminary Market Engagement to explore market capability relating to technologies that support proof of life and wellbeing monitoring within domestic settings as part of its digital Careline service. The Council’s telecare provision is evolving in response to digital transition and seeks insight into solutions capable of providing non-intrusive activity monitoring that enables confirmation of meaningful resident activity, including morning mobilisation where appropriate, supports exception-based safeguarding and integrates with Alarm Receiving Centre operations through digital telecare signalling approaches including SCAIP where applicable. This engagement will obtain supplier insight across technical, operational and commercial areas including scalable deployment models across varied housing environments, lifecycle management considerations such as installation, maintenance and battery performance, indicative per-service-user lifecycle cost drivers, innovation opportunities that reduce false inactivity alerts, market barriers affecting SME participation and privacy and proportionality considerations associated with wellbeing monitoring technologies. Engagement will be conducted through written supplier responses and clarification activity managed via the Council’s electronic tendering system. North Hertfordshire District Council uses the In-Tend e-tendering platform for all procurement activities, including Preliminary Market Engagement, and suppliers wishing to participate must submit their responses via the Supply Hertfordshire portal. Suppliers must be registered on the portal to submit a response and may use existing login credentials where already registered, with a password reminder facility available via the portal homepage if required. Technical assistance relating to portal access or submission is available via the In-Tend Helpdesk on 0845 557 8079 or at support@in-tend.com. This engagement is undertaken for information gathering purposes only and does not constitute a call for competition or commitment to procure.

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Requirements & Qualifications

18 requirements across 5 categories

Submission (5)
Mandatory (1)
Compliance (2)
Technical (9)
Financial (1)
SUBMISSION REQUIREMENTS5
--Responses must be submitted in English, Estonian, Latvian, Polish, and Lithuanian.
--Responses must be submitted via the Supply Hertfordshire portal.
--Written supplier responses are required.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS2
--Suppliers must be registered on the Supply Hertfordshire portal.
--Suppliers must be able to submit responses via the Supply Hertfordshire portal.
TECHNICAL CAPABILITY REQUIREMENTS9
--Capability to provide technologies that support proof of life and wellbeing monitoring within domestic settings.
--Capability to provide non-intrusive activity monitoring.
--Ability to enable confirmation of meaningful resident activity, including morning mobilisation where appropriate.
FINANCIAL REQUIREMENTS1
--Indicative per-service-user lifecycle cost drivers are to be provided.

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Documents

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75
Good

Tender Quality Score

This is a preliminary market engagement notice for innovative wellbeing monitoring technologies. While generally well-structured, it lacks specific evaluation criteria and detailed financial information, impacting its completeness and practicality for potential bidders.

Score Breakdown

Legal Compliance75/100

The tender adheres to general regulatory compliance by specifying a CPV code and outlining a clear engagement process. However, the absence of a reveal date and specific evaluation criteria could be seen as minor procedural gaps. Deadlines are present but their reasonableness for a preliminary engagement is not explicitly assessed.

Missing reveal date
No evaluation criteria specified
Clarity80/100

The description of the required technologies and the objectives of the market engagement are clear and detailed. The requirements for technical capability and the scope of information sought are well-defined, providing a good understanding of the Council's needs.

Completeness70/100

Key information such as the title, organization, and CPV code are present. However, the estimated value is not disclosed, and the content of the tender documents is not available, which limits the completeness of the information provided to potential participants.

Estimated Value: Not disclosed
Documents with content/summaries: 0
Fairness85/100

The engagement is open to all suppliers registered on the e-tendering platform, promoting broad participation. The process is managed through a standard e-procurement system, and the objective of information gathering is stated. No specific company tailoring is apparent.

Practicality65/100

The requirement for e-submission via a specific portal is practical. However, the lack of disclosed financial information and the absence of document content make it less practical for suppliers to fully assess their potential involvement and costs. The contract start date is provided.

Value not disclosed
No document content available
Data Consistency90/100

Key fields such as title, reference, organization, and CPV code are populated. The dates provided (submission deadline, contract start) are logical within the context of a planning phase. There are no indications of suspension or disputes.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, or innovation focus beyond the inherent nature of the technology being sought. It is not indicated as EU funded.

Not green procurement
No social criteria

Strengths

Clear description of market engagement objectives
Well-defined technical capability requirements
Use of a standard e-procurement platform
Presence of key identifying information (title, reference, CPV)

Concerns

Estimated value not disclosed
No content available for tender documents
Absence of specific evaluation criteria
Lack of explicit sustainability or innovation focus

Recommendations

1. Provide an estimated value range for the engagement.
2. Upload at least a summary or outline of the documents for review.
3. Consider adding specific criteria for assessing sustainability or innovation if relevant to the technology.

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