United Kingdom210 days leftOpen

The Norton Knatchbull School Cleaning Tender

Tender Overview

LOCATION

Kent, United Kingdom

VALUE

£1,050,000

DEADLINE

August 31, 2026 at 23:00

CATEGORY

Other

CPV CODE

90919300

REFERENCE

008376-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The Norton Knatchbull School is a popular and highly regarded selective secondary school for boys in Ashford, Kent. The school admits a growing number of girls into its Sixth Form. It has 1350 students aged between 11 and 18 years of age and is supported by a team of 130 teaching and support staff. The School is tendering its cleaning services with a contract start date of 1st September 2026. The initial term will run for three years, ending on 31st August 2029, with a requirement for termly and annual reviews and a break clause to support both parties should the relationship not prosper. There will be an option to extend for up to two further years (1+1) by mutual agreement, based on qualitative and financial performance. The current contract with Ridge Crest has reached the maximum tenure. The School is seeking a professional cleaning contractor who can consistently deliver high cleaning standards across all areas of the school, with robust staffing and supervision arrangements, clear KPIs and performance monitoring, innovative approaches to sustainability, efficiency and continuous improvement and proactive support to the School throughout the contract. The projected turnover for the five-year contract is expected to be circa £875,000. The School is running this procurement as a Competitive Flexible, Two Stage, Open Tender Process. To declare your interest in the tender and download contract documents (available free of charge), please register on https://in-tendhost.co.uk/cohesionconsulting/aspx/Home Once registered, please declare interest in the opportunity to access and download the full document set. In short, the School needs to be convinced that bidders can deliver their commitments in full, achieve high standards and implement service enhancements as promised. If the School is not convinced of this, it reserves the right to consider an insourced solution or make no award.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are explicitly stated in the provided information.

ELIGIBILITY REQUIREMENTS

  • Register on the Cohesion Consulting e-tendering portal at https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.
  • Declare interest in the opportunity on the portal once registered to access and download the full document set.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Consistently deliver high cleaning standards across all areas of the school.
  • Implement robust staffing arrangements.
  • Implement robust supervision arrangements.
  • Establish clear Key Performance Indicators (KPIs).
  • Implement effective performance monitoring.
  • Propose innovative approaches to sustainability.
  • Propose innovative approaches to efficiency.
  • Propose innovative approaches to continuous improvement.
  • Provide proactive support to the School throughout the contract.
  • Be a professional cleaning contractor.
  • Be able to deliver commitments in full.
  • Be able to achieve high standards.
  • Be able to implement service enhancements as promised.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidders (e.g., minimum annual turnover, financial guarantees) are explicitly stated in the provided information.
📋

SUBMISSION REQUIREMENTS

  • Register on the Cohesion Consulting e-tendering portal at https://in-tendhost.co.uk/cohesionconsulting/aspx/Home.
  • Declare interest in the tender opportunity after registration to download contract documents and the full document set.
  • Submit bids according to the instructions provided in the full document set, as part of a Competitive Flexible, Two Stage, Open Tender Process.
  • Ensure submission is completed by the deadline of 2026-09-01T00:00:00+01:00.

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DOC
OCDS Record
OCDS Data008376-2026_ocds_record.json
Summary:
The Norton Knatchbull School is seeking a professional cleaning contractor for a 3-year contract, with an option to extend for two additional years, starting September 2026, valued at approximately £875,000, requiring high standards, robust staffing, and innovative approaches to sustainability and efficiency.
DOC
OCDS Release Package
OCDS Data008376-2026_ocds_release.json
Summary:
This OCDS Release Package provides structured data for The Norton Knatchbull School's tender for professional cleaning services, outlining the buyer, procurement details, and contract terms for a projected £875,000, five-year agreement.
PDF
Official PDF Version
Administrative Documents008376-2026_official.pdf
Summary:
The Norton Knatchbull School is seeking bids for a 3-year (with 2-year extension option) cleaning services contract, valued at approximately £875,000, starting September 2026, requiring high standards, robust operations, and innovative approaches, with interested parties needing to register online to access full documents.
HTM
Tender Notice
Administrative Documents008376-2026.html
Summary:
The Norton Knatchbull School seeks a professional cleaning contractor for a 3+2 year contract, valued at approximately £875,000, to deliver high standards, robust operations, and innovative solutions, with interested parties required to register online to access full tender documents.

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75
Good

Tender Quality Score

This tender for school cleaning services is generally well-structured with clear requirements and good practical accessibility, but is significantly hampered by critical inconsistencies in key dates and financial values, alongside a lack of explicit evaluation criteria and bidder financial requirements.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and CPV code correctly, and provides a very reasonable submission period of over seven months. However, the absence of explicitly stated mandatory exclusion grounds in the provided summary is a notable legal omission, and the 'Liable Person' field is empty.

No specific mandatory exclusion grounds explicitly stated (in summary)
Liable Person field is empty
Clarity80/100

The description of the required services, school context, and performance conditions is clear and unambiguous. AI-extracted technical requirements are well-defined. However, the tender lacks explicit and detailed evaluation criteria, which is crucial for bidders to understand how their proposals will be assessed.

No explicit evaluation criteria specified
Completeness70/100

Basic information, deadlines, duration, and location are provided, and tender documents are accessible. However, the tender is incomplete regarding specific financial requirements for bidders and detailed evaluation criteria. There is also an inconsistency in the stated estimated value and currency.

No specific financial requirements for bidders explicitly stated
No explicit evaluation criteria specified
Fairness85/100

The tender ensures fairness through full document access, disclosed value, a very reasonable preparation period of over seven months, and e-procurement enablement. Requirements appear generic and not tailored. The primary concern for fairness is the absence of explicit, objective evaluation criteria.

Lack of explicit, objective, and transparent evaluation criteria
Practicality90/100

The tender demonstrates good practicality by supporting electronic submission via a provided portal URL. The contract start date and duration are clearly specified, facilitating bidder planning.

Minor inconsistency in contract start date/time between basic info and description
Data Consistency50/100

This category presents significant issues. There are critical inconsistencies between the basic information and the description regarding the estimated value (EUR vs. GBP) and the contract start date, which is illogically listed as the same day as the submission deadline in the basic info. Key fields like 'Liable Person' and procedure codes are also empty.

Critical inconsistency in estimated value (EUR vs. GBP)
Illogical contract start date (same as submission deadline in basic info)
Sustainability70/100

The tender explicitly requests innovative approaches to sustainability, efficiency, and continuous improvement, indicating a positive focus on environmental and innovation aspects. However, it does not explicitly include social criteria.

No explicit social criteria mentioned

Strengths

Clear description of services and school context
Very reasonable submission deadline (over 7 months)
Electronic submission and document access via portal
Explicit focus on sustainability and innovation
Value disclosed and requirements appear generic

Concerns

Critical inconsistencies in estimated value and key dates
Lack of explicit evaluation criteria
Absence of specific financial requirements for bidders
Missing explicit mandatory exclusion grounds in the summary
No explicit social criteria mentioned

Recommendations

1. Clarify and harmonize all financial figures and key dates across all tender documents.
2. Explicitly detail all evaluation criteria to ensure transparency and objectivity.
3. Clearly state mandatory exclusion grounds and any specific financial requirements for bidders.

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B
Tender Quality Score
75/ 100 · Good

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