United Kingdom6 days leftOpen

Dementia Hub Digital Social Care Records System

Tender Overview

LOCATION

United Kingdom, United Kingdom

VALUE

£1

DEADLINE

February 08, 2026 at 23:30

CATEGORY

Other

CPV CODE

72000000

REFERENCE

005187-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The London Borough of Waltham Forest seeks to procure a Digital Social Care Records (DSCR) system to replace paper-based records and improve governance, compliance, and care quality across its in-house services. The system will support the Dementia Hub service. The Dementia Hub, based in Leyton, is a support service for people living with dementia in their own homes in Waltham Forest. Group sessions take place at the Hub whilst other service users have a one-to-one visit in their own homes. The service is designed to enhance wellbeing, maintain independence, and offer peer support and feedback opportunities for users and carers. The DSCR system must enable accurate, timely, and secure recording of care activities, support regulatory compliance, and enhance operational efficiency.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No mandatory exclusion grounds are explicitly mentioned in the provided tender summaries.

ELIGIBILITY REQUIREMENTS

  • The bidder must be capable of providing a Digital Social Care Records (DSCR) system.
  • The bidder must register interest as per the instructions in document L-1.html.
  • The bidder must adhere to all participation details specified in the ITQ document.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • The system must be a Digital Social Care Records (DSCR) system.
  • The system must be capable of replacing existing paper-based records.
  • The system must improve governance for social care records.
  • The system must improve compliance with relevant regulations.
  • The system must enhance the quality of care provided.
  • The system must specifically support the Dementia Hub service.
  • The system must enable accurate recording of care activities.
  • The system must enable timely recording of care activities.
  • The system must enable secure recording of care activities.
  • The system must support regulatory compliance.
  • The system must enhance operational efficiency.
  • The system must support the recording and management of group sessions conducted at the Dementia Hub.
  • The system must support the recording and management of one-to-one visits in service users' homes.
  • The system must be designed to enhance wellbeing for people living with dementia.
  • The system must help maintain independence for people living with dementia.
  • The system must facilitate peer support opportunities for users and carers.
  • The system must facilitate feedback opportunities for users and carers.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidders (e.g., minimum turnover, financial stability declarations) are explicitly mentioned in the provided tender summaries.
📋

SUBMISSION REQUIREMENTS

  • The bid must be submitted by the deadline: 2026-02-08T23:30:00+00:00.
  • Bidders must register their interest.
  • Bidders must follow all participation details and instructions provided in the ITQ document.

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HTM
Lot L-1
General InformationL-1.html
Summary:
This document outlines the London Borough of Waltham Forest's tender for a Digital Social Care Records (DSCR) system to support its Dementia Hub, detailing the system's purpose, key dates, and how to register interest.
DOC
OCDS Record
OCDS Data005187-2026_ocds_record.json
Summary:
This OCDS record provides structured data about the London Borough of Waltham Forest's tender for a Digital Social Care Records system, detailing the buyer's information and the tender's unique identifier.
DOC
OCDS Release Package
OCDS Data005187-2026_ocds_release.json
Summary:
This OCDS Release Package provides structured data detailing the London Borough of Waltham Forest's open tender for a Digital Social Care Records (DSCR) system to enhance care quality and compliance for its Dementia Hub service.
PDF
Official PDF Version
General Information005187-2026_official.pdf
Summary:
The London Borough of Waltham Forest seeks a Digital Social Care Records system for its Dementia Hub to replace paper-based records, enhance governance, compliance, and care quality, with further participation details specified in the ITQ document.
HTM
Tender Notice
Administrative Documents005187-2026.html
Summary:
The London Borough of Waltham Forest is procuring a Digital Social Care Records (DSCR) system for its Dementia Hub to replace paper records, improve care quality, and enhance operational efficiency, with full participation details available in the ITQ document.

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56
Fair

Tender Quality Score

This tender presents a clear service description, but its quality is significantly undermined by an unrealistic estimated value and the absence of crucial evaluation criteria.

Score Breakdown

Legal Compliance75/100

The procedure type (Open, Below threshold) and CPV code are correctly assigned, and no disputes are reported. The submission deadline provides a reasonable timeframe. While mandatory exclusion grounds are not explicitly detailed in the summary, they are likely covered in the full ITQ document.

Clarity60/100

The description of the Digital Social Care Records system and its technical requirements are clear and understandable. However, the critical absence of specified evaluation criteria significantly reduces the overall clarity for potential bidders.

Missing evaluation criteria
Completeness55/100

Basic information such as title, reference, organization, deadlines, and duration is provided. However, the tender is incomplete due to the lack of explicit evaluation criteria and the highly unrealistic estimated value of 1.00 EUR, which renders the financial information effectively unusable for serious bidding.

Missing evaluation criteria
Unrealistic estimated value (1.00 EUR)
Fairness30/100

The estimated value of 1.00 EUR is a severe issue, undermining transparency and fair competition by misrepresenting the project's scale. The absence of clear evaluation criteria and the lack of an e-submission option further detract from the fairness and equal access for all potential bidders.

Unrealistic estimated value (1.00 EUR)
Missing evaluation criteria
Practicality50/100

The lack of electronic submission is a practical drawback, potentially increasing administrative burden for bidders. The highly unrealistic estimated value also makes it impractical for serious bidders to properly assess the opportunity. However, contract start date and duration are clearly specified.

No e-submission
Unrealistic estimated value (1.00 EUR)
Data Consistency85/100

Most key fields are populated, dates are logical and consistent, and no disputes or suspensions are reported. Minor gaps exist in the 'Liable Person' field and procedure codes, but these do not significantly impact overall data consistency.

Sustainability20/100

The tender does not explicitly mention any green procurement, social value, or innovation criteria. While the service itself is social care, there is no indication that the procurement process aims to achieve broader sustainability objectives.

Not green procurement
No social criteria

Strengths

Clear description of the service and its purpose
Well-defined technical capability requirements
Basic tender information (title, reference, organization, CPV, NUTS) is provided
Contract duration and start date are clearly specified
Open procedure type allows broad participation

Concerns

Highly unrealistic estimated value (1.00 EUR)
Absence of explicit evaluation criteria
Lack of electronic submission option
No explicit mention of mandatory exclusion grounds in the summary
No specific sustainability, social, or innovation criteria

Recommendations

1. Immediately rectify the estimated value to reflect the true scope and budget of the project.
2. Publish clear and objective evaluation criteria to ensure transparency and fairness.
3. Enable electronic submission to streamline the process and enhance accessibility for bidders.

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Tender Quality Score
56/ 100 · Fair

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