RFQ for the Provision of Tenant Satisfaction Measures (TSM) Perception Survey Services

This tender for tenant satisfaction survey services is generally well-structured with clear basic information and technical requirements. However, the significant absence of explicit evaluation criteria and detailed eligibility/financial requirements poses notable concerns for clarity, completeness, and fairness.

The procedure type and CPV code are clearly defined, and there are no reported disputes. However, the lack of explicit mandatory exclusion grounds and specified evaluation criteria in the provided summary represents a weakness in legal compliance, as these are typically standard requirements.

The service description and technical requirements are clear and understandable. However, the critical absence of specified evaluation criteria significantly reduces the overall clarity of the tender. The lack of detailed eligibility and financial requirements also contributes to this.

Basic tender information, including title, reference, organization, value, duration, and location, is complete, and documents are available. Nevertheless, significant gaps in the definition of eligibility, financial, and especially evaluation criteria prevent a higher score.

Full document access is indicated, and the technical requirements appear generic, not tailored to a specific company. However, the critical absence of specified evaluation criteria severely impacts the objectivity and transparency of the procurement process, which is a major fairness concern.

Electronic submission via 'The Chest portal' is supported, and the contract start date and duration are clearly specified. While explicit document URLs are not provided, the mention of available documents and a portal implies practical access.

Most key fields are populated, and dates are logical and consistent. However, there are minor inconsistencies such as missing codes for 'Type' and 'Procedure', an empty 'Liable Person' field, and the contradictory 'Value Classified: Yes' alongside a disclosed estimated value.

The tender does not include any explicit criteria or focus on green procurement, social aspects, or innovation, which is a common area for improvement in modern public procurement practices.