United Kingdom21 days leftOpen

Newcastle Home Care Services

Tender Overview

ORGANIZATION

Newcastle City Council

LOCATION

Northumberland and Tyne and Wear, United Kingdom

VALUE

Not disclosed

DEADLINE

February 24, 2026 at 00:00

CATEGORY

Other

CPV CODE

85000000

REFERENCE

005139-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Newcastle City Council has a statutory duty to provide care and support services to residents who meet the national minimum eligibility threshold as defined by the Care Act 2014. The Council is committed to delivering a high-quality, responsive, and accessible home care service that enables individuals to live independently, safely, and meaningfully within their own homes and communities. This contract will support adults residing in the City of Newcastle who meet the national eligibility criteria, including: Older people aged 65 and over Adults (18+) with mental health needs Adults (18+) with physical disabilities, including sensory impairments Adults (18+) with specific needs, such as dementia, learning disabilities, end-of-life or palliative care, sudden onset or acquired brain injuries The service will operate 365 days a year (366 in leap years), between the hours of 7:00 AM and 11:00 PM
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in this preliminary market engagement notice for the upcoming tender.

ELIGIBILITY REQUIREMENTS

  • Companies must be home care providers interested in delivering statutory care and support services for adults.
  • Companies must be interested in operating within the City of Newcastle.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • While specific bidding requirements are not yet released, the future service will require the capability to provide comprehensive home care services for diverse adult needs, including older people (65+), adults (18+) with mental health needs, physical disabilities (including sensory impairments), and specific needs such as dementia, learning disabilities, end-of-life/palliative care, and acquired brain injuries.
  • The service must be operational 365 days a year (366 in leap years) between 7:00 AM and 11:00 PM.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements for bidding are detailed in this preliminary market engagement notice for the upcoming tender.
📋

SUBMISSION REQUIREMENTS

  • To participate in the market consultation and influence the upcoming framework tender, providers are invited to an event on February 23, 2026.
  • Formal tender submission documents and instructions are not yet available as this is a preliminary market engagement notice.

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HTM
Planning Notice
Administrative Documents005139-2026.html
Summary:
This preliminary market engagement notice from Newcastle City Council invites home care providers to a market consultation event on February 23, 2026, to discuss an upcoming framework tender for adult home care services.
DOC
OCDS Record
OCDS Data005139-2026_ocds_record.json
Summary:
This OCDS record provides structured data about Newcastle City Council's planned tender for comprehensive home care services for adults with diverse needs, operating daily from 7 AM to 11 PM.
DOC
OCDS Release Package
OCDS Data005139-2026_ocds_release.json
Summary:
This OCDS Release Package provides structured data detailing an award and contract, including information about the buyer (Merthyr Tydfil County Borough Council) and the awarded supplier (Accomplish Group Ltd) for a specific procurement.
PDF
Official PDF Version
General Information005139-2026_official.pdf
Summary:
This preliminary market engagement notice invites home care providers to a consultation event on February 23, 2026, to discuss and influence the upcoming Newcastle Home Care Framework tender, which aims to provide statutory care and support services for adults.

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72
Good

Tender Quality Score

This is a well-structured preliminary market engagement notice for an essential home care services framework, clearly outlining the service scope and target groups. However, key details like estimated value, formal procedure type, and evaluation criteria are yet to be defined, which is typical for this planning stage.

Score Breakdown

Legal Compliance75/100

The tender is in a 'planning' status, and the provided documents are preliminary market engagement notices. Therefore, the absence of a defined procedure type and formal tender documents is expected. The CPV code is appropriate, and there are no disputes or suspensions. The 'submission deadline' refers to a market consultation event, not a formal tender submission.

Formal procedure type not defined (expected for preliminary stage)
Clarity80/100

The description of the service, target beneficiaries, and operational hours is very clear and unambiguous. The AI-extracted requirements clearly state what is expected and what information is not yet available, which is good for a preliminary notice. The lack of evaluation criteria is noted but understood given the 'planning' status.

Evaluation criteria not yet specified (expected for preliminary stage)
Completeness70/100

Basic information, contract duration, and location details are complete. The description of the service scope is comprehensive. However, the estimated value is not disclosed, and evaluation criteria are missing, which are significant omissions for a final tender but acceptable for a preliminary market engagement notice.

Estimated value not disclosed (classified)
Evaluation criteria not yet defined
Fairness65/100

The requirements appear generic and not tailored to a specific company, which is positive for fairness. Document access is provided. However, the classified value and absence of detailed evaluation criteria reduce transparency and potential fairness for the eventual tender. The flagged lack of e-submission is also a practical barrier to equal access.

Estimated value is classified, reducing transparency
Evaluation criteria not specified, impacting transparency and objectivity
Practicality65/100

The contract start date and duration are clearly specified. However, the flagged lack of e-submission is a significant practical limitation for potential bidders. Specific financing information beyond the classified estimated value is not available.

No explicit e-submission support flagged
Limited specific financing information available
Data Consistency90/100

The data provided is largely consistent and logical. The 'planning' status appropriately explains the 'None' values for Type and Procedure. Dates are logical and sequential. The 'Liable Person' field is a minor omission.

Liable Person field is empty
Sustainability50/100

While the core service itself is social care, the procurement process, as described in this preliminary notice, does not explicitly integrate broader sustainability criteria such as green procurement, additional social clauses for suppliers, or an innovation focus. This represents a missed opportunity.

No explicit green procurement criteria
No explicit social criteria for suppliers (beyond the service itself)

Strengths

Clear description of service scope and target groups
Appropriate CPV code and location details
Good market engagement initiative (preliminary notice)
High data consistency for available information
Contract duration and start date are specified

Concerns

Estimated value is not disclosed (classified)
Formal procedure type and detailed evaluation criteria are missing
No explicit e-submission support flagged
Limited explicit sustainability (green, social, innovation) criteria for suppliers
Liable Person field is empty

Recommendations

1. Disclose the estimated value in the formal tender to enhance transparency and competition.
2. Clearly define the procurement procedure type and detailed evaluation criteria in the upcoming tender documents.
3. Implement e-submission for the formal tender to improve accessibility and efficiency.

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B
Tender Quality Score
72/ 100 · Good

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