United Kingdom46 days leftOpen

VCSE - Housing & Social Support Navigation Service - LOT 2

Tender Overview

LOCATION

Outer London - South, United Kingdom

VALUE

£250,000

DEADLINE

March 20, 2026 at 12:00

CATEGORY

Other

CPV CODE

85100000

REFERENCE

007236-2026

Project Timeline

Contact Information

View Original

Original Tender Description

This short-term service is designed to provide practical advice and support to help individuals currently known to SLaM services experiencing housing and other practical and social difficulties. This will include addressing the social determinants of mental ill health, providing advice and referral to local support services. The aim is to prevent homelessness, hospital admissions, poor social and health outcomes. The service will offer a preventative, personalised service which ensures social inclusion and community engagement. Support to access peer support services will also be a requirement of the service. The service will be delivered through a Navigator model, where staff are embedded within Croydon mental health teams, working closely with SLaM’s Housing Practitioner. Service staff will also be required to visit hospital and community sites as required.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No explicit information provided regarding mandatory exclusion grounds.

ELIGIBILITY REQUIREMENTS

  • Be a provider capable of delivering health services (CPV 85100000).
  • Be capable of operating within the South London and Maudsley NHS Foundation Trust (SLaM) service context, specifically in Croydon.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Provide practical advice and support to individuals known to SLaM services experiencing housing and other practical and social difficulties.
  • Address the social determinants of mental ill health.
  • Provide advice and referral to local support services.
  • Offer support to access peer support services.
  • Deliver the service through a Navigator model.
  • Ensure staff are embedded within Croydon mental health teams.
  • Ensure staff work closely with SLaM’s Housing Practitioner.
  • Require service staff to visit hospital and community sites as required.
  • Focus on preventing homelessness, hospital admissions, and poor social and health outcomes.
  • Offer a preventative, personalised service.
  • Ensure social inclusion and community engagement.
  • Target individuals currently known to SLaM services in Croydon.
  • Deliver the service for a duration of 24 months.
💰

FINANCIAL REQUIREMENTS

  • No explicit information provided regarding financial requirements for bidders.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by the deadline: 2026-03-20T12:00:00+00:00.
  • Participate in an Open procurement process.

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DOC
OCDS Record
OCDS Data007236-2026_ocds_record.json
Summary:
This OCDS data record outlines an open tender by South London and Maudsley NHS Foundation Trust for a short-term service providing practical housing and social support to mental health service users via a Navigator model, aiming to prevent homelessness and improve social outcomes.
DOC
OCDS Release Package
OCDS Data007236-2026_ocds_release.json
Summary:
This document is an OCDS Release Package providing structured data about a tender from South London and Maudsley NHS Foundation Trust for a short-term service offering practical advice and support to individuals experiencing housing and social difficulties.
PDF
Official PDF Version
General Information007236-2026_official.pdf
Summary:
South London and Maudsley NHS Foundation Trust is seeking providers for a Housing & Social Support Navigation Service (Lot 2) to offer practical advice and support, preventing homelessness and improving social outcomes for individuals known to SLaM services in Croydon.
HTM
Tender Notice
General Information007236-2026.html
Summary:
This tender notice describes a short-term service providing practical advice and support to individuals known to South London and Maudsley NHS Foundation Trust (SLaM) services experiencing housing and social difficulties, aiming to prevent homelessness and improve health outcomes.

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66
Good

Tender Quality Score

This tender outlines a clear need for a vital social support service but suffers from significant omissions regarding evaluation criteria and explicit legal/financial requirements, impacting fairness and legal compliance.

Score Breakdown

Legal Compliance60/100

The tender lacks specified evaluation criteria, explicit mandatory exclusion grounds, and a clear reveal date, which are fundamental for legal compliance and transparency in public procurement.

Missing reveal date
No explicit mandatory exclusion grounds
Clarity70/100

While the service description and technical requirements are clear, the absence of evaluation criteria and explicit financial/exclusion requirements creates ambiguity for potential bidders regarding the full scope of expectations and assessment methods.

Missing evaluation criteria
No explicit financial requirements
Completeness70/100

Key information such as title, organization, value, duration, and technical requirements are present. However, the tender is incomplete due to the absence of specified evaluation criteria, explicit mandatory exclusion grounds, and detailed financial requirements for bidders.

Missing evaluation criteria
No explicit financial requirements
Fairness60/100

The lack of specified evaluation criteria and the absence of e-submission capabilities significantly hinder fairness by reducing transparency in the assessment process and potentially creating barriers to equal access for all bidders.

Missing evaluation criteria
No e-submission
Practicality60/100

The tender's practicality is diminished by the lack of electronic submission support, which is a standard expectation in modern procurement. Other practical details like contract start and duration are well-defined.

No e-submission
Data Consistency90/100

The tender exhibits good data consistency with logical dates, specified value, and no reported disputes or suspensions. Minor gaps include an unpopulated 'Liable Person' field and missing procedure codes.

Liable Person field empty
Missing procedure codes
Sustainability50/100

The service itself is strongly aligned with social sustainability goals, aiming to prevent homelessness and promote social inclusion. However, the tender does not explicitly incorporate green procurement or innovation aspects.

Not green procurement
No innovation focus

Strengths

Clear service description
Value disclosed
Logical timeline
Strong social sustainability focus
Documents available

Concerns

Missing evaluation criteria
No e-submission
Missing explicit mandatory exclusion grounds
Missing reveal date
No explicit financial requirements

Recommendations

1. Immediately publish detailed evaluation criteria to ensure transparency and fairness.
2. Provide explicit mandatory exclusion grounds and financial requirements for bidders.
3. Implement an e-submission platform to enhance accessibility and practicality.

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B
Tender Quality Score
66/ 100 · Good

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