Future of Patient Feedback : A Roadmap For Measurement, Insight and Improvement

This tender clearly outlines the project's objective but is significantly hampered by the explicit absence of evaluation criteria and the lack of e-submission capabilities, impacting overall quality and fairness.

Legal compliance is generally good, with a clearly defined open procedure and appropriate CPV code. The 17-day submission period from today's date is reasonable. However, the missing reveal date and the lack of explicitly stated mandatory exclusion grounds in the summary are minor deficiencies.

The project description and technical capability requirements are clear and unambiguous. However, the critical absence of specified evaluation criteria makes it difficult for bidders to understand how their proposals will be assessed, significantly reducing clarity.

Basic information such as title, organization, value, duration, and CPV code is complete. However, the tender is incomplete due to the explicit absence of eligibility requirements, mandatory exclusion grounds, and most critically, evaluation criteria in the provided summary.

Fairness is significantly compromised by the complete absence of evaluation criteria, which prevents objective and transparent assessment. The lack of e-submission also creates a barrier to equal access. The 17-day submission period for a complex project could be considered tight, though not critically short.

The contract start date, duration, and financing information are clearly provided, which is practical. However, the absence of electronic submission support is a significant practical drawback for potential bidders.

The data is largely consistent across the provided fields. Key dates are logical, and there are no reported disputes or suspensions. Minor inconsistencies include empty codes for 'Type' and 'Procedure' and an unpopulated 'Liable Person' field.

The tender does not explicitly incorporate any green procurement, social aspects, or innovation focus within its requirements. While the project itself has social implications (patient feedback), the tender does not ask bidders to demonstrate sustainability in their approach or delivery.