United Kingdom46 days leftOpen

VCSE - Mental Health Crisis Prevention and Outreach Service LOT 1

Tender Overview

LOCATION

Outer London - South, United Kingdom

VALUE

£408,000

DEADLINE

March 20, 2026 at 12:00

CATEGORY

Other

CPV CODE

85100000

REFERENCE

005596-2026

Project Timeline

Contact Information

View Original

Original Tender Description

The Mental Health Crisis Prevention and Outreach Service will offer timely, flexible, and responsive support to de-escalate crises in the community. This will be a VCSE-led service providing short-term crisis prevention and outreach for individuals who are unknown or recently known to secondary care services and who may present to Emergency Departments outside of standard operating hours. The service will be an important preventative element in Croydon’s mental health pathway.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided tender information. Bidders are expected to comply with general public procurement regulations applicable to UK NHS trusts.

ELIGIBILITY REQUIREMENTS

  • The bidding organization must be a Voluntary, Community, and Social Enterprise (VCSE) sector entity.
  • The bidding organization must be legally constituted and capable of delivering health services in the UK.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Ability to provide a Mental Health Crisis Prevention and Outreach Service.
  • Capability to offer timely, flexible, and responsive support for crisis de-escalation in the community.
  • Expertise in delivering short-term crisis prevention and outreach services.
  • Capacity to support individuals who are unknown or recently known to secondary care services.
  • Ability to operate outside of standard operating hours to address presentations to Emergency Departments.
  • Demonstrate understanding of and ability to contribute to Croydon’s mental health pathway as a preventative element.
  • Capability to deliver the service for the full contract duration of 24 months.
💰

FINANCIAL REQUIREMENTS

  • Financial capacity to deliver a service with an estimated contract value of £340,000 (or €408,000).
📋

SUBMISSION REQUIREMENTS

  • Submit the bid no later than 2026-03-20 at 12:00:00 UTC.
  • Prepare a submission that addresses the contracting authority's award criteria (specific criteria not detailed in the provided information).

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DOC
OCDS Record
OCDS Data005596-2026_ocds_record.json
Summary:
This OCDS record details the South London and Maudsley NHS Foundation Trust's open tender for a VCSE-led Mental Health Crisis Prevention and Outreach Service in Croydon, aiming to de-escalate crises for individuals new to secondary care, particularly outside standard hours.
DOC
OCDS Release Package
OCDS Data005596-2026_ocds_release.json
Summary:
This OCDS Release Package provides structured data about the tender for the Mental Health Crisis Prevention and Outreach Service, detailing the contracting authority and the tender's initiation.
PDF
Official PDF Version
Administrative Documents005596-2026_official.pdf
Summary:
This document is a tender notice from South London and Maudsley NHS Foundation Trust for a VCSE-led Mental Health Crisis Prevention and Outreach Service in Croydon, detailing the scope, estimated value (£340,000), contract dates, submission deadlines, and award criteria.
HTM
Tender Notice
Other005596-2026.html
Summary:
This document, intended as a Tender Notice for a VCSE-led Mental Health Crisis Prevention and Outreach Service in Croydon, currently displays a "Page not found" error, preventing access to tender requirements and qualifications.

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57
Fair

Tender Quality Score

This tender presents a clear service description but suffers from significant deficiencies in evaluation criteria and document accessibility, which undermines transparency and fairness. While the service's social focus is commendable, critical information gaps pose substantial challenges for potential bidders.

Score Breakdown

Legal Compliance75/100

The tender defines the procedure type and CPV codes correctly, and there are no reported disputes. However, the absence of a reveal date and explicit mandatory exclusion grounds, relying instead on general regulations, represents minor compliance gaps.

Missing reveal date
No specific mandatory exclusion grounds detailed
Clarity55/100

The service description and AI-extracted requirements are clear and understandable. However, the critical absence of detailed evaluation or award criteria significantly hinders bidders' understanding of how proposals will be assessed, leading to a low score.

No evaluation criteria specified
Completeness45/100

While basic information, value, and duration are provided, the 'Page not found' error for the primary 'Tender Notice' document is a major completeness issue. Furthermore, the lack of detailed evaluation criteria, despite being mentioned in a document summary, indicates a critical information gap for bidders.

Critical tender document ('Tender Notice') shows 'Page not found' error
Missing detailed evaluation criteria
Fairness35/100

Fairness is severely impacted by the 'Page not found' error for a key document, preventing full access to information. The absence of detailed evaluation criteria also makes the process opaque. The lack of e-submission further limits equal access, although requirements are not tailored.

Lack of full document access due to 'Page not found' error
No evaluation criteria specified, impacting transparency
Practicality50/100

The tender lacks electronic submission, which is a significant practical drawback in modern procurement. The 'Page not found' error for a key document also creates a practical barrier for bidders. However, contract start and duration are clearly specified.

No electronic submission supported
Key document inaccessible ('Page not found')
Data Consistency90/100

Most key fields are populated, and dates are logical and consistent. There are no reported disputes or suspensions. Minor inconsistencies include an empty 'Liable Person' field and a missing code for the 'Type' field.

Missing 'Liable Person' information
Missing code for 'Type' field
Sustainability65/100

The tender scores moderately on sustainability due to its explicit focus on a VCSE-led service for mental health crisis prevention, which inherently addresses significant social aspects. However, it lacks specific green procurement or innovation-focused criteria.

Not green procurement
No innovation focus

Strengths

Clear service description and purpose
Value, duration, and contract start date are specified
Explicit focus on VCSE sector for service delivery, promoting social enterprise
Appropriate CPV code assigned
No disputes or suspensions reported

Concerns

Critical lack of detailed evaluation/award criteria
"Page not found" error for a key tender document (Tender Notice)
No electronic submission option available
Missing reveal date for the tender
No explicit mention of mandatory exclusion grounds

Recommendations

1. Immediately rectify the "Page not found" error for the Tender Notice and ensure all essential documents are accessible.
2. Clearly define and publish the detailed evaluation/award criteria to ensure transparency and fairness for all bidders.
3. Implement an electronic submission system to enhance accessibility and efficiency for potential suppliers.

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Tender Quality Score
57/ 100 · Fair

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