Tenders

Procurement of Network Support Services

Open
Deadline
6 days left
March 10, 2026
Contract Details
Category
Other
Reference
016557-2026
Value
£118,800
Location
West Wales and The Valleys, United Kingdom
Published
February 24, 2026
CPV Code
Project Timeline

Tender Published

February 24, 2026

Deadline for Questions

March 03, 2026

Submission Deadline

March 10, 2026

Contract Start Date

March 13, 2026

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Budget
£118,800
Duration
13 months
Location
West Wales and The Valleys
Type
Other
75
Quality Score/100
Good

Original Tender Description

The University of South Wales (USW) operates a multi-campus network environment that underpins critical teaching, learning, research, and business services across Treforest, Glyntaff, Cardiff, and Newport. The network includes a modern software-defined access infrastructure, enterprise wireless, security platforms, and a monitoring capability used to maintain performance, availability, and operational assurance. USW requires additional specialist capability to support day-to-day network operations, maintain service stability, and provide structured oversight across core BAU tasks. This requirement also supports the development of internal capability through training and mentorship of junior engineers, student placements, and graduates. The supplier will work closely with the USW Network team to support operational delivery, maintain compliance with service processes, and contribute to proactive monitoring, fault resolution, controlled change, and continuous improvement.

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Requirements & Qualifications

20 requirements across 5 categories

Submission (1)
Mandatory (1)
Compliance (11)
Technical (6)
Financial (1)
SUBMISSION REQUIREMENTS1
--No specific submission requirements are detailed in the provided text.
MANDATORY EXCLUSION GROUNDS1
--No specific mandatory exclusion grounds are detailed in the provided text.
ELIGIBILITY REQUIREMENTS11
--The supplier must possess specialist capability to support day-to-day network operations.
--The supplier must be able to maintain service stability.
--The supplier must provide structured oversight across core BAU tasks.
TECHNICAL CAPABILITY REQUIREMENTS6
--The supplier must have experience supporting a multi-campus network environment.
--The supplier must have experience with modern software-defined access infrastructure.
--The supplier must have experience with enterprise wireless.
FINANCIAL REQUIREMENTS1
--The total value of the tender is 118800 EUR.

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Documents

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75
Good

Tender Quality Score

This tender for network support services is generally well-structured with clear requirements and a reasonable estimated value. However, it lacks explicit evaluation criteria and details on submission procedures, impacting overall completeness and practicality.

Score Breakdown

Legal Compliance75/100

The tender appears to comply with basic legal requirements for an open competition below the threshold. The CPV code is appropriate, and there are no immediate indications of disputes or regulatory non-compliance. The deadline, while potentially short, is within a plausible range for this type of procurement.

Clarity80/100

The description of the required network support services is clear and detailed, outlining the scope of work and the expected collaboration with the university's internal team. The AI-extracted requirements further elaborate on the necessary capabilities.

Completeness70/100

Most essential information is present, including title, reference, organization, description, estimated value, and contract duration/start date. However, the absence of specific submission requirements and detailed evaluation criteria means crucial documentation is missing.

Missing specific submission requirements
Missing evaluation criteria
Fairness85/100

The tender is an open competition, and the requirements are described in a way that suggests they are based on the university's technical needs rather than tailored to a specific company. The value is disclosed, and the criteria, though not explicitly listed, are implied to be technical capability and operational support.

Practicality65/100

The tender specifies a contract start date and duration, and the estimated value is clear. However, the lack of information regarding e-submission methods and the availability of full tender documents (beyond basic information) reduces its practicality for potential bidders.

No explicit e-submission method detailed
No full tender documents available for review
Data Consistency90/100

Key fields such as title, reference, organization, value, and dates are populated logically. There are no indications of suspension or disputes, and the timeline appears consistent.

Sustainability50/100

The tender does not explicitly mention any green procurement, social aspects, innovation, or EU funding, which are common elements in modern tenders. This suggests a lack of focus on these areas.

No mention of green procurement
No mention of social aspects

Strengths

Clear and detailed description of services required
Appropriate CPV code provided
Estimated value and contract duration clearly stated
Open competition procedure

Concerns

Missing specific submission requirements
Missing evaluation criteria
Lack of explicit e-submission details
No mention of sustainability or innovation aspects

Recommendations

1. Provide detailed submission instructions and a clear set of evaluation criteria.
2. Specify the e-submission platform or method.
3. Consider incorporating sustainability or innovation elements if applicable.

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