Tenders

Third Party Managed Direct Debit solution

Open
Deadline
6 days left
March 09, 2026
Contract Details
Category
Other
Reference
011878-2026
Value
£144,000
Location
United Kingdom
Published
February 23, 2026
CPV Code
Project Timeline

Tender Published

February 10, 2026

Deadline for Questions

March 02, 2026

Submission Deadline

March 09, 2026

Contract Start Date

May 03, 2026

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Budget
£144,000
Duration
25 months
Location
United Kingdom
Type
Other
64
Quality Score/100
Good

Original Tender Description

Warwickshire County Council (the Council) is seeking a third party Direct Debit solution, with the potential to progress to a fully managed service. The solution must support the automated collection of income to reduce manual data entry, improve efficiency, and minimise the need for ongoing monitoring. The Council requires a system capable of fast and accurate creation and verification of Direct Debit mandates, fully compliant with BACs requirements and aligned with Warwickshire County Council's internal audit standards.

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Requirements & Qualifications

11 requirements across 2 categories

Submission (1)
Technical (10)
SUBMISSION REQUIREMENTS1
--Bids must be submitted by the deadline: 2026-03-09T12:00:00+00:00.
TECHNICAL CAPABILITY REQUIREMENTS10
--The solution must be a third-party Direct Debit solution.
--The solution should have the potential to progress to a fully managed service.
--The solution must support the automated collection of income.

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Documents

4 documents available with AI summaries

OCDS RecordDOC
011878-2026_ocds_record.json

Warwickshire County Council is seeking a Direct Debit solution to automate income collection, improve efficiency, and ensure compliance with BACs and internal audit standards.

OCDS Release PackageDOC
011878-2026_ocds_release.json

Warwickshire County Council is seeking a third-party Direct Debit solution to automate income collection, improve efficiency, and ensure compliance, with this document providing the tender details in OCDS format.

Official PDF VersionPDF
011878-2026_official.pdf

Warwickshire County Council is seeking a third-party Direct Debit solution, potentially a fully managed service, to automate income collection, improve efficiency, and ensure BACS compliance and alignment with internal audit standards.

Tender NoticeHTM
011878-2026.html

This document is a tender notice from Warwickshire County Council inviting bids for a third-party Direct Debit solution to automate income collection and improve efficiency.

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64
Good

Tender Quality Score

This tender for a Direct Debit solution presents clear technical requirements but suffers from significant deficiencies in transparency and completeness, primarily due to the absence of evaluation criteria and lack of e-submission.

Score Breakdown

Legal Compliance75/100

The tender appears generally compliant with national regulations for a below-threshold open competition. The submission period is reasonable from the current date, and CPV codes are appropriate. However, the absence of a clear reveal date introduces a minor informational gap regarding the full bidding period.

Missing reveal date in provided data
Clarity60/100

The description of the required Direct Debit solution and its technical capabilities is clear and unambiguous. However, the complete omission of evaluation criteria significantly hinders clarity for potential bidders, making it impossible to understand the basis for award.

No evaluation criteria specified
Performance conditions not explicitly detailed
Completeness70/100

Basic tender information, financial details, and timeline are well-defined. All listed documents are processed. Nevertheless, the critical absence of evaluation criteria renders the tender incomplete from a comprehensive bidding perspective.

No evaluation criteria specified
Fairness50/100

The tender value is disclosed, and requirements do not appear tailored. However, the lack of transparent evaluation criteria severely compromises fairness and objectivity. The absence of electronic submission also creates an unnecessary barrier to equal access for bidders.

No evaluation criteria specified
No e-submission
Practicality65/100

Key practical details such as contract start date, duration, and estimated value are provided. The main practical drawback is the lack of electronic submission, which is a significant inefficiency in modern procurement processes.

No e-submission
Data Consistency80/100

Dates are logical and consistent, and there are no reported disputes or suspensions. Most key fields are populated, though minor gaps exist, such as the empty 'Liable Person' field and missing codes for procedure types.

Empty 'Liable Person' field
Missing codes for Type/Procedure
Sustainability20/100

The tender does not include any explicit criteria or considerations for green procurement, social aspects, or innovation. This indicates a missed opportunity to integrate broader sustainability objectives into the procurement process.

No green procurement criteria
No social criteria

Strengths

Clear technical requirements
Value disclosed and not classified
Reasonable submission period from today's date
Documents available and processed

Concerns

Absence of evaluation criteria (major)
Lack of electronic submission
No explicit sustainability or social considerations
Missing reveal date (minor)

Recommendations

1. Immediately publish detailed evaluation criteria to ensure transparency and fairness.
2. Implement an electronic submission platform for future tenders to enhance practicality and accessibility.
3. Integrate sustainability, social value, and innovation criteria into future procurement processes.

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