United Kingdom1 days leftOpen

Lift Servicing and Maintenance Contract at Worcester City Council Properties

Tender Overview

ORGANIZATION

Worcester City Council

LOCATION

Herefordshire, Worcestershire and Warwickshire, United Kingdom

VALUE

£90,000

DEADLINE

February 03, 2026 at 12:00

CATEGORY

Other

CPV CODE

42000000

REFERENCE

000849-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Worcester City Council invites bids for a comprehensive lift servicing and maintenance programme across its properties. The contract includes planned preventative maintenance and reactive repairs, ensuring compliance with LOLER and PUWER regulations. Responsibilities: monthly servicing for passenger lifts; quarterly for platform lifts, wheelchair stair risers, and dumbwaiter lifts; 24/7 emergency call-out with a 4-hour response (1 hour for trapped persons). Compliance includes detailed reports and adherence to British and EU standards. Sites: The Guildhall, The Commandery, St. Martin’s Gate Car Park, City Art Gallery & Museum. Contract: 1 April 2026 – 31 March 2028, with options for three additional years. Bidders must show technical competence, experience, and commitment to health, safety, sustainability, and service. Access documents via Proactis Pro-Contract portal: https://procontract.due-north.com by registering, searching for Worcester City Council, and submitting an expression of interest.
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MANDATORY EXCLUSION GROUNDS

  • No explicit mandatory exclusion grounds are detailed in the provided tender description.

ELIGIBILITY REQUIREMENTS

  • Register company details on the Proactis Pro-Contract e-procurement portal (https://procontract.due-north.com).
  • Search for the invitation under "Worcester City Council" on the portal.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate technical competence in lift servicing and maintenance.
  • Demonstrate experience with similar lift servicing and maintenance contracts.
  • Provide a comprehensive lift servicing and maintenance programme, including planned preventative maintenance and reactive repairs.
  • Ensure all lifts remain safe, reliable, and compliant with statutory requirements, including LOLER and PUWER regulations.
  • Perform routine servicing for passenger lifts monthly.
  • Perform routine servicing for platform lifts and wheelchair stair risers quarterly.
  • Perform routine servicing for dumb waiter lifts quarterly.
  • Provide a 24/7, 365-day emergency call-out service.
  • Achieve a 4-hour response time for emergency call-outs.
  • Achieve a 1-hour response time for trapped persons in emergencies.
  • Adhere to British and EU standards.
  • Provide detailed inspection reports.
  • Maintain accurate service records.
  • Demonstrate a commitment to health and safety.
  • Demonstrate a commitment to sustainability.
  • Demonstrate a commitment to excellent service delivery.
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FINANCIAL REQUIREMENTS

  • No explicit financial requirements are detailed in the provided tender description.
📋

SUBMISSION REQUIREMENTS

  • Access procurement documents by registering on the Proactis Pro-Contract portal and using the provided log-in and password.
  • Electronically submit an expression of interest via the Proactis Pro-Contract portal.
  • Follow all online instructions on the Proactis Pro-Contract portal for viewing procurement documents and submitting the bid.
  • Submit the bid by the deadline: 2026-02-03 12:00:00.

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PDF
Official PDF Version
PDF000849-2026_official.pdf
Summary:
This document is a tender notice from Worcester City Council inviting bids for a comprehensive lift servicing and maintenance contract across various council properties, requiring experienced contractors committed to safety and sustainability.

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67
Good

Tender Quality Score

This tender provides a clear overview of the required lift servicing and maintenance, utilizing an e-procurement portal, but suffers from a significant lack of publicly available detailed documentation and evaluation criteria.

Score Breakdown

Legal Compliance100/100

The tender outlines a below-threshold open competition, which is appropriate. However, the absence of explicit mandatory exclusion grounds and detailed evaluation criteria raises concerns regarding full legal compliance and transparency.

Missing explicit mandatory exclusion grounds
Absence of detailed selection and award criteria
Clarity40/100

The description clearly defines the scope of work, service frequencies, and key responsibilities. However, the overall clarity of the procurement process is hampered by the requirement to register on a portal to access full documents.

Full tender documents not publicly accessible without registration
Completeness83/100

The provided information is a high-level summary. Critical components such as full tender documents, detailed selection and award criteria, and specific financial requirements are missing from the publicly available description.

No full tender documents available
Missing detailed selection criteria
Fairness60/100

The open competition type promotes fairness. However, the necessity to register to view full documents and the absence of clear evaluation criteria could disadvantage potential bidders by limiting their ability to make an informed decision to participate.

Requirement to register for full documents creates a barrier
Lack of clear evaluation criteria impacts fairness
Practicality40/100

The use of an e-procurement portal is practical for submission. The specified service requirements (e.g., response times, servicing frequencies) are standard and practical for lift maintenance.

Data Consistency100/100

The provided description and extracted requirements are consistent with each other.

Sustainability0/100

The tender mentions a commitment to sustainability, which is positive. However, without specific requirements or evaluation criteria, its practical implementation and assessment remain unclear.

Lack of specific sustainability requirements or evaluation criteria

Strengths

Clear description of the service scope and key responsibilities
Utilizes an e-procurement portal for submission
Specifies clear service level requirements (e.g., response times, servicing frequencies)
Open competition procedure

Concerns

Full tender documents are not publicly accessible without prior registration
Absence of explicit mandatory exclusion grounds
Missing detailed selection and award criteria
Lack of specific financial requirements beyond the estimated value
Vague sustainability requirements without clear assessment criteria

Recommendations

1. Make all tender documents, including terms, conditions, and evaluation criteria, publicly available without prior registration.
2. Clearly detail all mandatory and discretionary exclusion grounds.
3. Specify comprehensive selection criteria and detailed award criteria to ensure transparency and equal treatment.

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B
Tender Quality Score
67/ 100 · Good

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