Tenders

SR785 Unexplained Delay Software Solution

Open
Deadline
3 days left
March 06, 2026
Contract Details
Category
Other
Reference
009914-2026
Value
Not disclosed
Location
Scotland, United Kingdom
Published
February 23, 2026
CPV Code
Project Timeline

Tender Published

February 04, 2026

Deadline for Questions

February 27, 2026

Submission Deadline

March 06, 2026

Budget
Not disclosed
Duration
24 months
Location
Scotland
Type
Other
47
Quality Score/100
Fair

Original Tender Description

Supply of unexplained delay software solution covering west of Scotland and parts of the Central Belt, covering areas from Mallaig to Stranraer, Carlisle, and Glasgow to Edinburgh, Stirling, and Alloa. This will provide coverage for nearly all the current electric fleet. We invite suppliers to complete this PQQ and ITN for this software solution.

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Requirements & Qualifications

14 requirements across 5 categories

Submission (6)
Mandatory (1)
Compliance (2)
Technical (4)
Financial (1)
SUBMISSION REQUIREMENTS6
--Suppliers must complete and submit a Pre-Qualification Questionnaire (PQQ).
--Suppliers must complete and submit an Initial Tender (ITN).
--The PQQ and ITN must be submitted simultaneously.
MANDATORY EXCLUSION GROUNDS1
--No mandatory exclusion grounds are specified in the provided summary.
ELIGIBILITY REQUIREMENTS2
--Supplier must be capable of providing a software solution.
--Supplier must be able to operate within the legal framework of the United Kingdom/Scotland.
TECHNICAL CAPABILITY REQUIREMENTS4
--Supplier must be able to provide an "unexplained delay software solution."
--The software solution must cover specific geographical areas: west of Scotland, parts of the Central Belt, from Mallaig to Stranraer, Carlisle, and Glasgow to Edinburgh, Stirling, and Alloa.
--The software solution must provide coverage for nearly all of ScotRail's current electric fleet.
FINANCIAL REQUIREMENTS1
--No specific financial requirements are specified in the provided summary.

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Documents

4 documents available with AI summaries

OCDS RecordDOC
009914-2026_ocds_record.json

This OCDS record details the submission process for ScotRail's unexplained delay software solution tender, requiring simultaneous submission of PQQ and Initial Tender via the ScotRail Wax Sourcing System by 06 March 2026.

OCDS Release PackageDOC
009914-2026_ocds_release.json

This OCDS Release Package serves as the official tender publication for ScotRail's unexplained delay software solution, detailing the simultaneous PQQ and ITN submission requirements and deadlines via the specified online portal.

Official PDF VersionPDF
009914-2026_official.pdf

ScotRail Trains Limited is inviting suppliers to complete a PQQ and ITN for an unexplained delay software solution covering the west of Scotland and parts of the Central Belt.

Tender NoticeHTM
009914-2026.html

This document is a contract notice inviting suppliers to submit a PQQ and ITN for an unexplained delay software solution covering specific rail areas in Scotland.

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47
Fair

Tender Quality Score

This tender exhibits significant deficiencies in transparency and completeness, particularly regarding evaluation criteria and mandatory legal disclosures, despite a clear description of the required solution.

Score Breakdown

Legal Compliance50/100

The tender fails to specify mandatory exclusion grounds and evaluation criteria, which are fundamental requirements for legal compliance. The undisclosed estimated value also raises transparency concerns, although the procedure type and CPV code are correctly defined.

Missing mandatory exclusion grounds
Missing evaluation criteria
Clarity45/100

While the high-level description of the software solution and its geographical scope is clear, the absence of detailed technical specifications, performance conditions, and crucially, evaluation criteria, severely impacts the clarity for potential bidders.

No evaluation criteria specified
Lack of detailed technical specifications and performance conditions
Completeness40/100

Basic information is present, but critical elements such as the estimated value, mandatory exclusion grounds, specific financial requirements, and comprehensive evaluation criteria are missing. The provided documents are administrative rather than detailed tender specifications.

Estimated value not disclosed
Missing evaluation criteria
Fairness35/100

The lack of specified evaluation criteria is a critical fairness flaw, making it impossible for bidders to understand how their submissions will be judged. The undisclosed value further reduces transparency, although e-procurement is enabled.

No evaluation criteria specified
Estimated value not disclosed
Practicality65/100

Electronic submission via a dedicated system is a strong practical aspect. However, the absence of a contract start date and detailed financing information reduces the practicality for bidders to plan and prepare comprehensive proposals.

Contract start date not specified
Financing information (beyond duration) not available
Data Consistency70/100

Most core data fields are consistent and logical, with no disputes or suspensions. However, several key fields such as the liable person, procedure codes, and estimated value are unpopulated or undisclosed, impacting overall data completeness.

Liable person missing
Type/Procedure codes missing
Sustainability20/100

The tender does not include any explicit requirements or considerations for green procurement, social aspects, or innovation, indicating a complete lack of focus on sustainability criteria.

No green procurement criteria
No social criteria

Strengths

Clear description of the required software solution and its scope.
E-procurement enabled via a dedicated sourcing system.
CPV code and geographical coverage are well-defined.
Procedure type and contract duration are specified.

Concerns

Absence of evaluation criteria is a critical flaw, undermining transparency and fairness.
Mandatory exclusion grounds are not specified, which is a legal compliance issue.
Estimated value is not disclosed, reducing transparency for potential bidders.
Lack of detailed technical specifications, performance conditions, and financial requirements in the provided summaries.
No explicit focus on sustainability, social aspects, or innovation.

Recommendations

1. Immediately publish detailed evaluation criteria to ensure transparency and fairness.
2. Clearly state mandatory exclusion grounds and specific financial requirements.
3. Disclose the estimated contract value to provide better context for potential bidders.

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