United Kingdom14 days leftOpen

Counselling Service for Refugees

Tender Overview

ORGANIZATION

Cambridge City Council

LOCATION

East Anglia, United Kingdom

VALUE

£198,000

DEADLINE

February 16, 2026 at 12:00

CATEGORY

Other

CPV CODE

85300000

REFERENCE

004420-2026

Project Timeline

Contact Information

View Original

Original Tender Description

Cambridge City Council in collaboration with South Cambridgeshire District Council, East Cambridgeshire District Council, Huntingdonshire District Council, and Cambridgeshire County Council is looking for a provider of a short-term counselling support service for refugees and asylum seekers. This contract is intended to support the integration of refugees and asylum seekers locally and provide support for mental health issues, such as post-traumatic stress disorder, so that the impact of these conditions is reduced and become less of a barrier to accessing opportunities, such as education, training, or employment.
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are detailed in the provided summaries. Bidders are generally expected to not be subject to any mandatory exclusion grounds as per public procurement regulations (e.g., bankruptcy, grave professional misconduct, non-payment of taxes/social security).

ELIGIBILITY REQUIREMENTS

  • Be a legally constituted provider capable of delivering short-term counselling support services.
  • Be able to operate within the Cambridge area / Cambridgeshire, as the service is intended for local integration support.
  • Comply with all relevant legal and regulatory frameworks for providing social work and related services (CPV 85300000).
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Demonstrate capability to provide short-term counselling support services specifically for refugees and asylum seekers.
  • Possess expertise in addressing mental health issues, including post-traumatic stress disorder (PTSD).
  • Demonstrate ability to support the integration of refugees and asylum seekers locally.
  • Show capacity to reduce barriers to accessing opportunities such as education, training, or employment for the target group.
  • Have qualified personnel to deliver counselling services effectively.
  • Be able to deliver the service for a duration of 12 months.
💰

FINANCIAL REQUIREMENTS

  • Demonstrate financial stability to deliver a contract with an estimated value of 198,000 EUR / £165,000.
  • Submit a competitive bid within the estimated contract value.
📋

SUBMISSION REQUIREMENTS

  • Submit the bid by the deadline of 2026-02-16T12:00:00+00:00.
  • Provide a proposal detailing how the short-term counselling support service will be delivered.
  • Adhere to any specific submission instructions outlined in the full tender documents (not provided in summary).

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HTM
Lot L-1
Tender ConditionsL-1.html
Summary:
This document outlines the requirements and conditions for bidding on Lot L-1, providing short-term counselling support services for refugees and asylum seekers in the Cambridge area.
DOC
OCDS Record
OCDS Data004420-2026_ocds_record.json
Summary:
This OCDS record details a tender by Cambridge City Council and partner councils seeking a provider for short-term counselling support services for refugees and asylum seekers to aid integration and mental health.
DOC
OCDS Release Package
Data004420-2026_ocds_release.json
Summary:
Download failed - no summary available
PDF
Official PDF Version
Administrative Documents004420-2026_official.pdf
Summary:
Cambridge City Council, in collaboration with other local councils, is seeking a provider for a short-term counselling support service for refugees and asylum seekers to aid integration and address mental health issues, with an estimated value of £165,000 and a tender submission deadline of 16 February 2026.
HTM
Tender Notice
Administrative Documents004420-2026.html
Summary:
This tender notice invites providers to bid for a £165,000 contract to deliver short-term counselling services for refugees and asylum seekers in Cambridgeshire, with submissions due by 16 February 2026.

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64
Good

Tender Quality Score

This tender for refugee counselling services demonstrates clear objectives and well-defined requirements but is significantly hampered by the absence of evaluation criteria, a missing reveal date, and the lack of electronic submission, impacting transparency and fairness.

Score Breakdown

Legal Compliance65/100

The tender defines the procedure type and CPV code correctly, and there are no reported disputes. However, the critical absence of a tender reveal date makes it impossible to assess the reasonableness of the preparation period, and the lack of specified evaluation criteria represents a significant compliance gap regarding transparency and equal treatment.

Missing tender reveal date
No evaluation criteria specified
Clarity60/100

The service description and AI-extracted requirements are clear and unambiguous, detailing the scope and target group effectively. However, the complete absence of specified evaluation criteria is a major deficiency, making it unclear to bidders how their proposals will be assessed.

No evaluation criteria specified
Completeness65/100

Basic information, financial details, and timeline are largely complete. Requirements are outlined, but the crucial evaluation criteria are missing. Additionally, one of the listed tender documents failed to download, indicating a gap in accessible information.

No evaluation criteria specified
One tender document failed to download
Fairness55/100

The tender value is disclosed, and requirements appear generic, not tailored. However, the lack of specified evaluation criteria severely compromises transparency and objectivity. The absence of electronic submission creates barriers to equal access, and the missing reveal date prevents a proper assessment of the reasonableness of the preparation period.

No evaluation criteria specified
No electronic submission (e-submission)
Practicality60/100

Key practical details like contract start date and duration are provided. However, the absence of electronic submission is a significant practical drawback, potentially increasing administrative burden for bidders and the contracting authority.

No electronic submission (e-submission)
Data Consistency85/100

Most key fields are populated, and the dates provided are logical and consistent. There are no reported suspensions or disputes. Minor fields like 'Liable Person' and procedure codes are missing, but this does not impact core data consistency.

Missing 'Liable Person'
Missing procedure codes
Sustainability70/100

The tender's core purpose, supporting refugees and asylum seekers' integration and mental health, demonstrates a strong social aspect. However, it lacks explicit criteria or focus on green procurement, innovation, or being EU-funded, which typically drives higher sustainability standards.

No explicit green procurement focus
No explicit innovation focus

Strengths

Clear and detailed service description and objectives
Well-defined eligibility and technical requirements
Appropriate CPV code and NUTS code
Strong social focus inherent in the tender's purpose
All key financial and timeline details (value, duration, start date) are provided

Concerns

Absence of specified evaluation criteria
Missing tender reveal date
Lack of electronic submission (e-submission)
One tender document failed to download
No explicit focus on green procurement or innovation

Recommendations

1. Immediately publish comprehensive evaluation criteria to ensure transparency and fairness for all bidders.
2. Clarify the tender reveal date to allow bidders to accurately assess the preparation time available.
3. Implement electronic submission for future tenders to enhance accessibility, efficiency, and reduce administrative burden.

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B
Tender Quality Score
64/ 100 · Good

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