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Provision of Development and Delivery of Feasibility Test for Online Collection of Crime Statistics

Tender Overview

LOCATION

United Kingdom, United Kingdom

VALUE

Not disclosed

DEADLINE

February 06, 2026 at 00:00

CATEGORY

Other

CPV CODE

79300000

REFERENCE

005426-2026

Project Timeline

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Contact Information

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View Original

Original Tender Description

About the Office for National Statistics (ONS) ONS is the UK's largest independent producer of official statistics and is the National Statistical Institute for the UK. Formally, it is the executive office of the UK Statistics Authority, a non-Ministerial Department established by the Statistics and Registration Service Act 2007. It is responsible for collecting and publishing statistics related to the economy, population, and society at national, regional, and local levels. ONS plays a leading role in national and international good practice in the production of official statistics. Introduction ONS (the Authority) is currently undertaking a programme of development work to enhance the collection of crime statistics through the introduction of an online survey. This builds on development work conducted to date for the Crime Survey for England and Wales (CSEW). This procurement intends to fulfil requirements by contracting with a single or multiple suppliers to test feasibility of collecting data online and improving statistics on crime victimisation and public perceptions of crime. In 2026-27, we are aiming to set up and run a feasibility test to produce estimates of anti-social behaviour and perceptions of policing. The survey length is expected to average around 30 minutes and sample size requirement of approximately 15,000 interviews to allow for estimates for 7 priority Police Force Areas (PFAs) and a national estimate (England and Wales). Exact sample design and requirements will be agreed with the contractor. Following a successful feasibility test, ONS expects to launch a larger scale online survey (likely to be subject to a separate procurement exercise) in 2027-28. We will also be using this feasibility test to pilot partially redesigned crime screeners and victimisation modules to assess progress and inform the next iteration of research and development. ONS is seeking to contract with suppliers that can provide expertise in the following areas: - -Questionnaire development and cognitive testing, particularly in transitioning face-to-face surveys online. -Usability and cogability testing of online surveys. -Survey design for online and multi-mode surveys (including sample design, weighting, and respondent selection approaches). -Data collection and respondent engagement approaches for online surveys ONS is seeking to procure up to four separate lots of work: a. Questionnaire development and cognitive interviews for CSEW modules (modules to be confirmed) b. Development of the screener and victimization modules for online completion. c. End-to-end testing, usability and/or cogability testing for an online survey instrument d. Survey design and fieldwork delivery for online survey feasibility test Previous development work can be found here: Research on Transforming the Crime Survey for England and Wales Work package A: Developing and testing an online version of the CSEW questionnaire (2022)  https://27192314.fs1.hubspotusercontent-eu1.net/hubfs/27192314/CSEW files/CSEW Transformation Research Work Package A Main Report.pdf   Consultation response (7 November 2022)  https://consultations.ons.gov.uk/external-affairs/crime-consultation/results/csewconsultationresponsedocumentpdf.pdf   https://consultations.ons.gov.uk/external-affairs/crime-consultation/   Transformation of the Crime Survey for England and Wales - Discovery research on the redesign of multi-mode questions - Part 1  https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/methodologies/transformationofthecrimesurveyforenglandandwalesdiscoveryresearchontheredesignofmultimodequestions   Crime Survey for England and Wales Transformation - Discovery Part 2: mental models research (8th Aug 2025)  https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/methodologies/crimesurveyforenglandandwalestransformationdiscoverypart2mentalmodelsresearch   Crime Survey for England and Wales Transformation - Discovery Part 3: Redesign of the screener module (2nd April 2025)  https://www.ons.gov.uk/peoplepopulationandcommunity/crimeandjustice/methodologies/crimesurveyforenglandandwalestransformationdiscoverypart3redesignofthescreenermodule   Discussion Areas for potential bidders engaging in Market Engagement? -How would you recommend sampling one individual per household for the survey (for victimisation modules)? -What would be your recommended approach to ensure the survey is inclusive - including for those who may feel unable to take part online? -Can you recommend approaches for producing statistics using multi-modal data and impact on the continuity of a time series? -What actions can be taken to maximise response rates? -Can you suggest the technology required to run the survey and for ONS to receive and access the data? -Can you recommend the extent of usability testing required? Can you outline a suggested timeline to set up and deliver this work?
⚠️

MANDATORY EXCLUSION GROUNDS

  • No specific mandatory exclusion grounds are explicitly mentioned in this preliminary market engagement information.
✓

ELIGIBILITY REQUIREMENTS

  • No specific eligibility requirements are explicitly mentioned in this preliminary market engagement information.
🔧

TECHNICAL CAPABILITY REQUIREMENTS

  • Must provide expertise in questionnaire development and cognitive testing, particularly for transitioning face-to-face surveys online.
  • Must provide expertise in usability and cogability testing of online surveys.
  • Must provide expertise in survey design for online and multi-mode surveys, including sample design, weighting, and respondent selection approaches.
  • Must provide expertise in data collection and respondent engagement approaches for online surveys.
  • Must be capable of undertaking a programme of development work to enhance the collection of crime statistics through an online survey.
  • Must be capable of setting up and running a feasibility test in 2026-27.
  • Must be capable of producing estimates of anti-social behaviour and perceptions of policing.
  • Must be capable of achieving a sample size requirement of approximately 15,000 interviews.
  • Must be capable of allowing for estimates for 7 priority Police Force Areas (PFAs) and a national estimate (England and Wales).
  • Must be capable of agreeing exact sample design and requirements with the Office for National Statistics (ONS).
  • Must be capable of piloting partially redesigned crime screeners and victimisation modules.
  • Must be capable of delivering services for one or more of the following lots:
  • Questionnaire development and cognitive interviews for CSEW modules (modules to be confirmed).
  • Development of the screener and victimization modules for online completion.
  • End-to-end testing, usability and/or cogability testing for an online survey instrument.
  • Survey design and fieldwork delivery for online survey feasibility test.
  • Must be able to recommend approaches for sampling one individual per household for victimisation modules.
  • Must be able to recommend approaches to ensure the survey is inclusive, including for those who may feel unable to take part online.
  • Must be able to recommend approaches for producing statistics using multi-modal data and assessing the impact on the continuity of a time series.
  • Must be able to recommend actions to maximise response rates.
  • Must be able to suggest the technology required to run the survey and for ONS to receive and access the data.
  • Must be able to recommend the extent of usability testing required.
  • Must be able to outline a suggested timeline to set up and deliver this work.
💰

FINANCIAL REQUIREMENTS

  • No specific financial requirements (e.g., minimum turnover, financial ratios) are provided in this preliminary market engagement information.
📋

SUBMISSION REQUIREMENTS

  • No specific tender submission forms or detailed submission requirements are provided in this preliminary market engagement notice. Bidders are expected to engage in market discussions based on the outlined areas.

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HTM
Planning Notice
Administrative Documents005426-2026.html
Summary:
The Office for National Statistics is seeking market engagement for a future procurement to test the feasibility of collecting crime statistics online, requiring expertise in questionnaire development, survey design, data collection, and usability testing for an online survey instrument.
DOC
OCDS Record
OCDS Data005426-2026_ocds_record.json
Summary:
The Office for National Statistics seeks suppliers with expertise in questionnaire development, online survey design, usability testing, and data collection for a feasibility study to enhance crime statistics through an online survey.
DOC
OCDS Release Package
OCDS Data005426-2026_ocds_release.json
Summary:
The Office for National Statistics is seeking expert suppliers for a multi-lot procurement to develop, test, and deliver an online survey feasibility study for crime victimisation and public perceptions, requiring expertise in questionnaire design, cognitive/usability testing, survey design, and data collection for an estimated 15,000 interviews in 2026-27.
PDF
Official PDF Version
General Information005426-2026_official.pdf
Summary:
The Office for National Statistics is conducting preliminary market engagement for suppliers to develop and deliver a feasibility test for online crime statistics collection, requiring expertise in questionnaire development, cognitive and usability testing, survey design, and data collection for an online survey targeting 15,000 interviews in 2026-27.

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72
Good

Tender Quality Score

This tender, currently in a planning/market engagement phase, provides a clear and detailed description of the required services for developing an online crime statistics feasibility test. While strong on clarity and data consistency for its stage, it lacks formal procedure details, estimated value, and evaluation criteria, which are critical for a subsequent formal tender.

Score Breakdown

Legal Compliance75/100

As a planning notice, the tender provides sufficient information for market engagement. However, the absence of a defined procedure type, explicit mandatory exclusion/eligibility grounds, and formal evaluation criteria would be significant legal compliance issues if this were a formal tender. For its current 'planning' status, it is moderately compliant.

•Type: None
•Procedure: None
Clarity80/100

The tender description is exceptionally clear, detailing the project's purpose, scope, required expertise, and division into lots. The AI-extracted requirements are comprehensive and well-articulated. The inclusion of discussion areas for market engagement further enhances clarity. The only missing element is the formal evaluation criteria, which is typical for a preliminary market engagement.

•No evaluation criteria specified
Completeness70/100

The tender provides all essential basic information, including title, reference, organization, description, CPV code, NUTS code, and contract duration/start date. Multiple supporting documents are referenced. However, the estimated value is not disclosed, and formal evaluation criteria are absent, which are significant omissions for a complete tender package, even if understandable for a planning notice.

•Estimated Value: Not disclosed
•Missing evaluation criteria
Fairness65/100

The tender offers full document access and reasonable time for market engagement. The division into four lots promotes broader participation. However, the undisclosed estimated value and the complete absence of evaluation criteria significantly reduce transparency and make it difficult for potential bidders to assess the opportunity fairly or understand how their future proposals will be judged. The lack of e-submission also presents a barrier to equal access. The requirements are specialized but do not appear tailored to a specific company.

•Value not disclosed
•Missing evaluation criteria
Practicality65/100

Key practical details such as contract start date, duration, and document URLs for background research are provided. However, the lack of electronic submission capabilities is a significant practical drawback in modern procurement, potentially increasing administrative burden for bidders. The undisclosed value also makes practical planning difficult for potential suppliers.

•No e-submission
•Estimated Value: Not disclosed
Data Consistency90/100

The information provided is largely consistent and logical. Dates are coherent, and there are no reported disputes or suspensions. While some fields like 'Type' and 'Procedure' are unpopulated, this is consistent with its 'planning' status rather than an inconsistency in existing data.

•Type: None
•Procedure: None
Sustainability50/100

The tender demonstrates a strong focus on innovation, aiming to enhance crime statistics collection through new online survey methodologies and piloting redesigned modules. This aligns with the innovation aspect of sustainable procurement. However, it explicitly lacks any stated green procurement criteria or broader social considerations for supplier selection, beyond the inclusivity of the survey itself.

•Not green procurement
•No social criteria

Strengths

Clear and detailed description of project scope and requirements.
Comprehensive AI-extracted technical capabilities.
Provision of background research documents and URLs.
Division of work into multiple lots, promoting broader market engagement.
Strong focus on innovation in data collection methodology.

Concerns

Absence of a defined procedure type and formal evaluation criteria.
Estimated contract value is not disclosed.
Lack of electronic submission capabilities.
No explicit mandatory exclusion or eligibility grounds mentioned.
Limited focus on explicit green or social procurement criteria for suppliers.

Recommendations

1. Clearly define the formal procurement procedure and provide detailed evaluation criteria in the subsequent formal tender.
2. Disclose the estimated contract value to enhance transparency and allow bidders to better assess the opportunity.
3. Implement an e-submission platform to streamline the bidding process and ensure equal access.

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B
Tender Quality Score
72/ 100 · Good
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